This was the second car we have bought from this dealership. Originally we were going to buy an used car, but decided on a new car. Marius Mockus, at Guildford Richmond Motors, helped us go through... もっと見る
企業が回答しました
所在地
所在地を変更MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I recently purchased a car and had the pleasure of dealing with a young salesman Dylan who had only been with the company for one month. Despite being new, his knowledge was impressive. If there was e... もっと見る
企業が回答しました
Great service from start to finish. Marius was fantastic and helped with every step of my purchase offering advice and guidance.
企業が回答しました
Marius Mockus the sales person was not at all pushy, he gave me good advise when deciding how to pay for the vehicle. He helped me with the paperwork regarding transfer of ownership and taxation. H... もっと見る
企業が回答しました
企業情報
当該企業による記述
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
連絡先
MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, 英国
- 01483 668 303
4.8
優良
363件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Used Car to new car.
This was the second car we have bought from this dealership.
Originally we were going to buy an used car, but decided on a new car. Marius Mockus, at Guildford Richmond Motors, helped us go through the costs, additional requirements and the vehicle.
His help was very good and any queries were answered promptly.
We would recommend the dealership and Marius as part of the team.
2026年8月17日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We are so glad to hear that you had such a positive experience with us for your second car purchase. It's wonderful to know that our team provided excellent assistance and promptly answered all your questions. Thank you for your kind recommendation!
Marius Mockus made the process so…
Marius Mockus made the process so professional and clear, he was very patient and explained all the details.
2026年6月27日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We appreciate your five-star rating! We are so glad to hear that our team made the process professional and clear, and patiently explained all the details.
Great experience
As a novice in cars, Marius Mockus was the perfect person to talk me through what was best for me. Within one week i had my very first car, a brand new MG4 Urban. So happy with the purchase! Many thanks, Marius and MG!
2026年8月13日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We appreciate your wonderful feedback! We're so pleased to hear that our team was able to guide you through the process and help you find your very first car. We're delighted you're happy with your new purchase!
Great service from start to finish
Great service from start to finish. Marius was fantastic and helped with every step of my purchase offering advice and guidance.
2026年8月24日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We're so glad to hear that you received great service from start to finish. It's wonderful that our team member was fantastic and provided excellent advice and guidance throughout your purchase.
Kelly dealt with my sale and was so…
Kelly dealt with my sale and was so lovely. Talked me through any extras and answered all questions
10/10 service!
2026年8月20日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We're so pleased to hear that our team provided such lovely service and answered all your questions. We appreciate your fantastic feedback and five-star rating!
Richmond Motor Group - MG Guildford からの回答
We're so glad to hear that we made everything easy for you and that your car was well cared for. We appreciate your positive feedback!
Kelly helped me chose my car she was…
Kelly helped me choose my car she was very helpful and friendly I would definitely recommend her service. Thank you very much
2026年8月18日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We're so glad to hear that you had a very helpful and friendly experience choosing your car! We appreciate your kind words and recommendation.
Very disappointed with vehicle prep
Very disappointed with vehicle prep, asked who previous owner was couldn't answer, I asked if it was a ex hire vehicle couldn't answer although Herzt information in glove box, missing items from vehicle, drivers mat not there although 3 other mats insitu, one parcel shelf cord missing and 2 body parts missing to do with windscreen.
2026年8月11日
Richmond Motor Group - MG Guildford からの回答
We sincerely apologize for the disappointing vehicle preparation and the issues you encountered. We are reviewing our processes to ensure all vehicles meet our standards and that our team can provide comprehensive information. We appreciate you bringing these concerns to our attention.
Richmond Motor Group - MG Guildford からの回答
We are so happy to hear about your fantastic experience. We appreciate you taking the time to share your kind words and positive feedback.
Richmond Motor Group - MG Guildford からの回答
Thank you for your wonderful review and the five-star rating! We are so pleased to hear that you were impressed with the service you received. Your feedback is greatly appreciated.
I recently purchased a car and had the…
I recently purchased a car and had the pleasure of dealing with a young salesman Dylan who had only been with the company for one month. Despite being new, his knowledge was impressive. If there was ever a question he wasn't completely sure about, he took the time to find out the correct answer rather than guessing. He was attentive, professional, and genuinely focused on providing great customer service. He worked hard to get me a good deal, and the whole experience was straightforward and enjoyable. A real credit to him.
2026年8月7日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We're delighted to hear about your excellent experience! It's wonderful to know that our newest team member provided such impressive knowledge and dedicated customer service. We're thrilled that your car-buying journey was straightforward and enjoyable.
Lovely professional Company
Marius was a lovely, helpful guy. Very knowledgeable and the whole experience dealing with MG was very professional and welcoming.
2026年8月5日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We appreciate your wonderful five-star review! We're so glad to hear that your experience was professional and welcoming, and that our team member was knowledgeable and helpful.
We had a brilliant experience with…
We had a brilliant experience with Dylan . He was very helpful knowledgeable and responsive . Made the the whole experience painless and enjoyable
2026年8月1日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We appreciate your wonderful feedback and five-star rating! We're so glad to hear that your experience was painless and enjoyable, and that our team was helpful, knowledgeable, and responsive.
Marius Mockus the sales person thank you
Marius Mockus the sales person was not at all pushy, he gave me good advise when deciding how to pay for the vehicle. He helped me with the paperwork regarding transfer of ownership and taxation. He was most helpful in showing me the dash screen etc. I don't have anything to complain about.
Thank you Marius
2026年7月24日
Richmond Motor Group - MG Guildford からの回答
We're so pleased to hear about your excellent experience and that you found our salesperson to be helpful and not at all pushy. It's wonderful to know that you received good advice and assistance with the paperwork and vehicle features. Thank you for your kind words.
Marius is very good .the service he…
Marius is very good .the service he gave us was absolutely fantastic
2026年6月14日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We appreciate your kind words and are so happy to hear you received fantastic service. We are delighted you're pleased with the service.
Highly recommend
Had a really great experience at MG Guildford. I went in to service my MG ZS and I had been toying with the idea of an electric car for a while so whilst I was waiting I walked up to Marius and asked him what they could do for me. Cue an hour later and he got me a cracking deal on a new MGS5 and I got the new car within 10 days! He was very knowledgeable, friendly and didn’t make me feel under pressure to make a decision. Highly recommend this particular MG branch as both times I have bought from there they’ve given me great customer service.
2026年7月3日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We're delighted to hear about your excellent experience and that you received such a cracking deal on your new car. It's wonderful that you found our team knowledgeable and friendly, and that you felt no pressure during your decision-making process. Thank you for your high recommendation!
A smooth experience to buy a car
A smooth experience to buy a car
Henry who managed our transaction was a pleasure to deal with & answered all our queries quickly & honestly.
Although we lived the other side of London the almost 2 hour drive was worth it to collect our car
2026年7月16日
Richmond Motor Group - MG Guildford からの回答
We appreciate your fantastic feedback! We're delighted to hear that your car-buying experience was smooth and that our team member was a pleasure to deal with, answering all your queries quickly and honestly. We're so glad the drive was worth it!
They quickly sourced the car we wanted…
They quickly sourced the car we wanted and gave us a fair deal. Marius Mockus was friendly and helpful and looked after us well.
2026年7月14日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We're so glad we could quickly find the car you wanted and provide a fair deal. We appreciate your kind words about our team member's friendly and helpful service.
Marius
Marius, from ordering to delivery, was first class, and I'm very happy to recommend him for your car purchase.
2026年7月3日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We are absolutely delighted to hear that your experience, from ordering to delivery, was first-class. Thank you for your wonderful recommendation; we truly appreciate it!
The salesperson Marius was super…
The salesperson Marius was super helpful, looking for options for us without being pushy. Listened to what we were looking for
2026年6月20日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We're so glad to hear that our salesperson was helpful and listened to your needs without being pushy. We appreciate your positive feedback!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。