This was the second car we have bought from this dealership. Originally we were going to buy an used car, but decided on a new car. Marius Mockus, at Guildford Richmond Motors, helped us go through... もっと見る
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所在地
所在地を変更MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB
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It was great to return to Richmond Motor Group for a new car. We were once again looked after by Marius Mockus who is a very methodical and professional salesman. We leased this time and Marius took t... もっと見る
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I recently purchased a car and had the pleasure of dealing with a young salesman Dylan who had only been with the company for one month. Despite being new, his knowledge was impressive. If there was e... もっと見る
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Marius Mockus the sales person was not at all pushy, he gave me good advise when deciding how to pay for the vehicle. He helped me with the paperwork regarding transfer of ownership and taxation. H... もっと見る
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企業情報
当該企業による記述
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
連絡先
MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, 英国
- 01483 668 303
4.8
優良
364件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Kelly has been amazing helping myself…
Kelly has been amazing helping myself sort out my old car and to get my new car. Would 100% recommend.
2026年1月31日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Thank you for the fantastic review and rating, Dani. We're delighted to hear that Kelly provided amazing assistance with sorting out your old car and helping you get your new one. We will be sure to pass on your kind words to her. Best regards, Richmond MG Guildford.
Great service from Richmond MG, Guildford
Great experience buying my new car! Marius Mockus the sales executive could not have been more helpful at every stage of the process of purchasing my new MG HS Hybrid Plus. Very knowledgeable and helpful. So far I am very happy with my purchase and I would certainly use Richmond MG Guildford again in the future.
2026年1月6日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We're happy you had a great experience buying your new car! We appreciate your kind words regarding the helpful and knowledgeable service you received. We are glad you're happy with your purchase and would choose us again.
Kelly
Kelly, our sales person played a big part in helping us by the car we wanted. We were not very knowledgeable and she calmly talked us through everything without any pressure. I felt she was genuinely passionate about the car which was very reassuring. Thank you Kelly!
2026年1月25日
Richmond Motor Group - MG Guildford からの回答
We're happy to hear that our sales person helped you purchase the car you wanted. Thank you for your positive feedback!
Marius Mockus
Marius Mockus, at Guildford MG, is a good member of your staff. Polite and smartly dressed. He was immensely assistive in helping me choose my next Motability car. He was informative, understanding and courteous in every way.
2026年1月26日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Thank you for your wonderful review, Margaret. We are thrilled to hear about your positive experience at Richmond MG Guildford. Marius will be delighted to know his assistance and professionalism left such a great impression. We hope you enjoy your new Motability car and look forward to welcoming you again in the future!
Charlie was very helpful
Charlie was very helpful, friendly and the whole process was hassle free. Would recommend.
2026年1月27日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Thank you for your kind review and five-star rating, Charlotte. We are delighted to hear that Charlie provided helpful and friendly service, making the process hassle-free for you. We truly appreciate your recommendation and look forward to welcoming you back to Richmond MG Guildford in the future.
Marius was fantastic in helping us purchase our car
Marius Mockus was fantastic throughout the entire process of purchasing our new MG. He guided us through every step with clarity and professionalism, was always available to answer questions, and never left us waiting long for a response. His communication and support made the whole experience smooth and stress-free. Highly recommended.
2025年11月19日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
We're happy to hear that your car-buying experience was smooth and stress-free. We appreciate your kind words regarding the clarity, professionalism, and support you received. Thank you for your recommendation!
Richmond Motor Group - MG Guildford からの回答
Hi Charles, thank you for your five-star review! We’re delighted to hear you were pleased with the service at Richmond MG Guildford. Your kind words are greatly appreciated. Best regards, Richmond MG Guildford.
Great experience
From my initial inquiry to getting the car, communication was quite good. I had worries about buying a used car with my budget as I had read horror stories about after sale nightmares. Marius in particular was very helpful, patient with my queries and polite. Couldn't have asked for a better representative as he found me a deal within my budget and in a short space of time. Other members of the team were always willing to assist if he was off duty. I have only had the car for a few weeks and so far I don't have complaints. As they are an approved dealership, I feel I am in good hands if ever there is an issue based on my current experience. Thank you Marius and the team! Highly recommend.
2026年1月25日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Thank you for your glowing review and five-star rating, Olere. We are thrilled to hear about your positive experience with Marius and the rest of the team at Richmond MG Guildford. Your kind words about the assistance, patience, and professionalism you received mean a lot to us. We're delighted that you are happy with your new car and feel confident in choosing us as your approved dealership. If you ever need any assistance in the future, we’ll be more than happy to help. Thank you for your recommendation!
Marius gave fist class service
Marius gave fist class service keeping me updated throughout the purchase.
2026年1月21日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Thank you for your fantastic review, Alex. We are delighted to hear that Marius provided first-class service and kept you well-informed throughout your purchase. We will be sure to pass on your kind words to him. Best regards, Richmond MG Guildford.
Marius was great!
Marius was great at helping me find the perfect car, not at all pushy like previous car sellers I've dealt with and when the car I wanted wasn't available he sourced a car that was even better than the one I had previously seen. All transactions were smooth and I came away very happy with my new car - thank you again!
2025年10月21日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Thank you for your wonderful review and five-star rating, Anna. We're thrilled to hear that Marius provided you with such a positive experience at Richmond MG Guildford. It's great to know he was able to help you find the perfect car and ensure a smooth transaction. We hope you enjoy your new car and look forward to welcoming you back in the future. Best regards, Richmond MG Guildford.
Amazing customer service
Marius was amazing from the initial time we walked into the showroom until we drove off with our new car. This is our second purchase from this dealership with Marius and I wouldn't hesitate to go back to him when its time to change the car again
2026年1月24日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Thank you for your wonderful review, Natalie. We are delighted to hear that Marius provided you with such excellent service once again at Richmond MG Guildford. Your loyalty and kind words mean a lot to us, and we look forward to welcoming you back when it’s time for your next car.
Excellent dealer experience.
Spur of the moment decided to look at the MG brand , so had an appointment with Marius to test drive the Hs Trophy .i was very impressed with the car and placed an order for the White with Tan interior . Car is excellent , so was Marius very helpful and informative and pleasant . Have recommended Marius and Richmond motors to my friends
2025年12月12日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Thank you for your fantastic review and five-star rating, Leslie. We're delighted to hear that you were impressed with the MG HS Trophy and that Marius provided such helpful, informative, and pleasant service. Your recommendation means a lot to us, and we truly appreciate your kind words. We hope you enjoy your new car and look forward to welcoming you and your friends to Richmond MG Guildford in the future!
MG4 EV
Would like to say that Charlie made the whole process of buying a new car very easy and great explanation of how all works when we picked car up.
2026年1月18日
Richmond Motor Group - MG Guildford からの回答
Hi Dani, thank you for your fantastic review and five-star rating! We're delighted to hear that Charlie made the process of buying your new car so easy and provided clear explanations during collection. We will be sure to pass on your kind words to him. Best regards, Richmond MG Guildford.
Exceptional service and support from…
Exceptional service and support from Kelly. It was excellent experience dealing with her
2026年1月16日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Thank you for your review and five-star rating, Ahmed. We're delighted to hear about your excellent experience with Kelly. Your kind words will certainly be shared with her. Best regards, Richmond MG Guildford.
Brilliant Customer Service
Following on from my initial call to MG Richmond on the 29th December 2025. The service I have received to get the damaged repaired to my car has been exceptional. Dave White from MG's base in Hampshire in particular has been a star. To the point where he came to my house on a Sunday morning to complete the work required. The attention to detail, to levels of communication shows this company really care's about their customers and the level of service they are striving to deliver. I was very impressed when I purchased my MG through them 18 months ago. But after the last 10 days, they have exceed that and more. Many thanks.
2026年1月11日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Thank you for your glowing review, Mrs Baker. We are thrilled to hear about your exceptional experience with Richmond MG Guildford. It’s wonderful to know that Dave White went above and beyond, even taking the time to assist you on a Sunday morning. We truly value your kind words about our attention to detail, communication, and dedication to customer service. It’s fantastic to hear that your experience with us has exceeded your expectations. We appreciate your continued support and look forward to assisting you again in the future. Best regards, Richmond MG Guildford.
Great experience!
A massive shout out to Kelly for helping me find the right car. She has been very kind, helpful and caring towards me and has shown the upmost professionalism every time I’ve been here. She’s lovely and approachable and calmly explains everything I was unsure about. Shes a great salesperson, going above and beyond - truly pleased with my experience because of her. Thank you Kelly! :D x
2026年1月6日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Thank you for your wonderful review, Natasha. We are thrilled to hear about your positive experience at Richmond MG Guildford. Kelly will be delighted to know that her kindness, professionalism, and dedication made such a difference for you. We truly appreciate your kind words and look forward to welcoming you again in the future. Enjoy your new car!
A very positive experience
A very positive experience. Charlie at Richmond MG Guildford provided outstanding service.
2025年12月20日
Richmond Motor Group - MG Guildford からの回答
Thank you for your wonderful review, Helen. We are thrilled to hear that you had such a positive experience at Richmond MG Guildford. Your kind words about Charlie's outstanding service will certainly be passed along. Best regards, Richmond MG Guildford.
Had a great purchasing experience with…
Had a great purchasing experience with MG Richmond Guildford and Henry in particular. Thank them once again.
2025年12月15日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Hi Kursat, thank you for your wonderful review and five-star rating! We are delighted to hear about your great purchasing experience with Richmond MG Guildford and Henry. We will be sure to pass on your kind words to him. Best regards, Richmond MG Guildford.
Good and bad.
The sales service was good but a bit rushed, don’t always believe what you are told as we have had issues with the used vehicle we bought that should have been picked up prior to us taking ownership. The after sales service has been good and very helpful, but then we have only had the vehicle under a week.
2025年12月14日
Richmond Motor Group - MG Guildford からの回答
Hi Carol,
Thank you for taking the time to share your feedback. We’re sorry to hear about your recent experience and appreciate you bringing this to our attention.
Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. We always aim to deliver a high standard of service, and it’s clear we did not meet those expectations on this occasion.
Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.
Kind regards,
Izzy
Mr Charlie Swayne & Mr Marius
This is Santhosh, an existing happy customer of Mg Hs Exclusive and now new to the Brand New ZS Hybrid plus - Can’t appreciate enough for the efficiency Mr Marius and Mr Charlie Swayne got. Kudos to both and his excellent team in getting the deal done right from the scratch to the possession. It’s a Wow experience! Kudos Marius.. and Bravo Charlie.!!! I am so glad you guys made my decision process made it easier. Keep up the great work and wish you good luck.!!
2025年12月10日
自発的なレビュー
Richmond Motor Group - MG Guildford からの回答
Hi Bobby, thank you for taking the time to leave such an enthusiastic review! We're thrilled to hear about your positive experience at Richmond MG Guildford and your satisfaction with your new ZS Hybrid Plus. Marius, Charlie Swayne, and the team will be delighted to hear your kind words. We hope you enjoy many happy miles in your new car. Best regards, Richmond MG Guildford.
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