Richmond Motor Group - Mitsubishi Fareham レビュー 

31
TrustScore 5段階評価の3.5

3.3

Mitsubishi Fareham, Newgate Lane, PO14 1AJ Fareham, Hampshire, GB


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5つ星のうち5の評価

When Jag Singh first introduced himself I thought I can confidently buy a car from this man And this proved to be the case through the whole process Jag was confident articulate polite and enthusi... もっと見る

企業が回答しました

5つ星のうち5の評価

I booked an mot, Dan went above and beyond to help me out. You won’t know how much I appreciated your help and being efficient and informative. Every member of staff were professional, helpful, know... もっと見る

企業が回答しました

5つ星のうち5の評価

Went to look at a car at the Fareham branch. The service was amazing and Peter Fowler made the experience exceptional. He spent the extra time with us to go around the car showing us what is what. He... もっと見る

企業が回答しました

5つ星のうち5の評価

I recently purchased a bmw from Richmond fareham, I live all the way in cornwall so it was a tricky situation with travelling so far however Mo who I went through the whole process with was fantastic.... もっと見る

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企業情報

  1. カーディーラー
  2. 車検場
  3. ハイヤー サービス
  4. ヒュンダイ ディーラー
  5. シュコダ ディーラー
  6. 中古車ディーラー

当該企業による記述

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


連絡先

  • Mitsubishi Fareham, Newgate Lane, PO14 1AJ, Fareham, Hampshire, 英国

  • 01329 820 630

3.3

まあまあ

TrustScore 5段階評価の3.5

31件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.3

すべてのレビュー

(31)

過去12か月のレビュー数: 1,646

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5つ星のうち1の評価

Once they have your details expect to…

Once they have your details expect to be spammed for years with their junk mail. Since 2023 I've repeatedly requested them to remove me from their database, and yet they have failed to do so. Have now resorted to reporting them to the ICO.

2025年6月3日
自発的なレビュー
Richmond Motor Group - Mitsubishi Fareham ロゴ

Richmond Motor Group - Mitsubishi Fareham からの回答

Dear Reviewer,
We’re sorry to hear about your experience and take your concerns seriously. Please accept our apologies for any unwanted communication.
As your review is anonymous, we kindly ask you to email customerservice@richmondmotorgroup.com with your name, contact details, and any relevant information so we can locate your record and ensure your details are fully removed.
You can also opt out of marketing here:
https://www.richmondmotorgroup.com/opt-out
Thank you for bringing this to our attention.
Kind regards,
Cameron

5つ星のうち5の評価

Friendly helpful and informative.

Friendly helpful and informative.
Good service allowed a test drive in the car of choice, easily the best and efficient service.

2023年10月30日
Richmond Motor Group - Mitsubishi Fareham ロゴ

Richmond Motor Group - Mitsubishi Fareham からの回答

Hello Carole. Thank you for your 5-star feedback. We're very glad that you were impressed with the service you received and appreciate you taking the time to leave a review! 😊

5つ星のうち5の評価

When Jag Singh first introduced himself…

When Jag Singh first introduced himself I thought I can confidently buy a car from this man
And this proved to be the case through the whole process Jag was confident articulate polite and enthusiastic about the product he was selling
Richmond should be proud to have this genuine man on their team
He is a great asset and I would recommend any of my friends contemplating purchasing a car to seek him out
That is JAG SINGH

2023年10月13日
自発的なレビュー
Richmond Motor Group - Mitsubishi Fareham ロゴ

Richmond Motor Group - Mitsubishi Fareham からの回答

Good morning, Linda. Thank you for taking the time to leave a review. We're so pleased to know that Jag provided you with an excellent car-buying experience and I will be sure to pass on your kind words and recommendation! Thank you again and we wish you many happy miles in your new car 😊

5つ星のうち5の評価

Part exchange experience

Sydque was patient polite and knowledgeable. We didn’t feel under pressure.

2023年8月9日
Richmond Motor Group - Mitsubishi Fareham ロゴ

Richmond Motor Group - Mitsubishi Fareham からの回答

Hi Rosario. Thank you for your 5-star review. We're so glad you had a pleasant experience with Sydique.

5つ星のうち5の評価

Superstars

I booked an mot, Dan went above and beyond to help me out. You won’t know how much I appreciated your help and being efficient and informative. Every member of staff were professional, helpful, knowledgeable and accommodating. I will be a repeat customer and will recommend this company to friends and family. Thank you so much 😊

2023年6月6日
自発的なレビュー
Richmond Motor Group - Mitsubishi Fareham ロゴ

Richmond Motor Group - Mitsubishi Fareham からの回答

Good afternoon, Jackie. Thank you for your 5-star review. We're so pleased to know that you had a great experience with our after-sales staff and they were very accommodating during your visit. We hope to see you again soon!

5つ星のうち5の評価

Jag was very helpful and polite all in…

Jag was very helpful and polite he explained everything in detail to us.All in all very impressed in the way he conducted himself,highly recommended a very nice young man .

2023年5月26日
自発的なレビュー
Richmond Motor Group - Mitsubishi Fareham ロゴ

Richmond Motor Group - Mitsubishi Fareham からの回答

Dear Margaret. Thank you for your 5-star review and recommendation. We're glad to hear that you were impressed by Jag's professionalism and the level of customer service he delivered. We will make sure to pass on your kind words and comments. Have a lovely day!

5つ星のうち5の評価

Exemplary customer service

Peter Fowler was a pleasure to deal with; what a lovely chap. Exemplary customer service, honest and informative all through the process. Love my new Swift, no. 5, have always gone through Richmond Suzuki Fareham. Would totally recommend.

2023年4月29日
自発的なレビュー
Richmond Motor Group - Mitsubishi Fareham ロゴ

Richmond Motor Group - Mitsubishi Fareham からの回答

Hi Mark, thank you for your kind words! We look forward to seeing you again in the future!

5つ星のうち5の評価

Pete is a legend!!!

Went to look at a car at the Fareham branch. The service was amazing and Peter Fowler made the experience exceptional. He spent the extra time with us to go around the car showing us what is what. He then gave us options of a good test route to take. On return, he spent the time and went thoroughly through all the information needed. Not pushy at all and made car buying easy. Will definitely be returning! He is an asset to your company :)

2023年4月19日
自発的なレビュー
Richmond Motor Group - Mitsubishi Fareham ロゴ

Richmond Motor Group - Mitsubishi Fareham からの回答

Hi Chloe, thank you for leaving such a positive review for our Richmond showroom in Fareham! Peter will be so pleased to hear of your high praise, we will be sure to pass this on to him. Have a great day!

5つ星のうち5の評価

We have just taken delivery of a car…

We have just taken delivery of a car from Richmond Motors, Mo was fantastic to deal with all through the transaction, so much so they he even arranged for the car to be delivered to me in North London. Car arrived for my daughter with a big red bow on it which was lovely. Cannot recommend them (Mo) enough. Many Thanks

2023年3月30日
自発的なレビュー
Richmond Motor Group - Mitsubishi Fareham ロゴ

Richmond Motor Group - Mitsubishi Fareham からの回答

Dear customer, thank you for rating your experience 5 stars! We're so happy that Mo and the team provided you with a level of service that you were impressed with. We hope your daughter loves the car and we look forward to welcoming you back in the future!

5つ星のうち5の評価

Thankyou to Mo and all the guys at the dealership!!

I recently purchased a bmw from Richmond fareham, I live all the way in cornwall so it was a tricky situation with travelling so far however Mo who I went through the whole process with was fantastic. He made everything so clear for me and I was able to secure the car and trade in my peaugot so easily. The guys at the dealership when we arrived were so welcoming and appreciative of how far we’d travelled and I was over the moon with my car. I am so so impressed with the dealership and a big Thankyou to Mo for his amazing help.

2023年3月26日
自発的なレビュー
Richmond Motor Group - Mitsubishi Fareham ロゴ

Richmond Motor Group - Mitsubishi Fareham からの回答

Good morning, Beth. Thank you for your 5-star review, we really appreciate it! We're so pleased to hear that Mo and the team gave you a fantastic car-buying experience and you were impressed with the level of service you received. We wish you all the best with your new car and look forward to welcoming you back in the future.

5つ星のうち5の評価

Fantastic Service & After Sales Advice

Fantastic Service from Jag from Start to Finish
Wonderful approach to Sales making me feel very relaxed to make my purchase decision in my own time frame without pressure despite the popularity on the vehicle I was buying. Patient and Informative with a little appropriate humour thrown in.

2023年3月3日
自発的なレビュー
Richmond Motor Group - Mitsubishi Fareham ロゴ

Richmond Motor Group - Mitsubishi Fareham からの回答

Dear customer. Thank you for your feedback. We're so glad to hear that Jag provided you with a fantastic service and gave you a memorable car-buying experience. We wish you all the best with your new car and hope to see you in the future!

5つ星のうち5の評価

Purchase of cars

We bought 2 cars and were so well looked after by Jag, along with the rest of the team
He was helpful and informed, without ever pressuring us to make a decision
We're delighted with the service we received pre and post sale
Would have no hesitation recommending Jag and Richmond

2023年1月28日
自発的なレビュー
Richmond Motor Group - Mitsubishi Fareham ロゴ

Richmond Motor Group - Mitsubishi Fareham からの回答

Hi Nicola. Thank you for taking the time to leave us feedback and a recommendation! We're so pleased that Jag and the team gave you a great car-buying experience and will be very happy to pass along your kind words and comments. Have a good day!

5つ星のうち5の評価

Car purchase

Great service from Jag, very happy with the service we had

2023年2月24日
自発的なレビュー
Richmond Motor Group - Mitsubishi Fareham ロゴ

Richmond Motor Group - Mitsubishi Fareham からの回答

Good morning, Kim. Thank you for your 5-star review. We're happy to hear that you received great service from Jag and will be sure to pass on your feedback!

5つ星のうち5の評価

car purchase

Jag was really helpful and attentive. He even collected me from the station when I arrived to collect my car. Great service. Ray Adcock. Carmarthen

2023年2月20日
自発的なレビュー
Richmond Motor Group - Mitsubishi Fareham ロゴ

Richmond Motor Group - Mitsubishi Fareham からの回答

Good afternoon, Ray. Thank you for your 5-star review. We're glad to know that Jag gave you a great car-buying experience and will be sure to pass on your positive feedback!

5つ星のうち5の評価

Buying my new car. Helpful non pushy sales person

Helpful non pushy sales person - Peter at Fareham Newgate Lane when buying my new Suzuki car.
Very pleased all round service - my 3rd time of buying from them.

2023年2月11日
自発的なレビュー
Richmond Motor Group - Mitsubishi Fareham ロゴ

Richmond Motor Group - Mitsubishi Fareham からの回答

Good afternoon, David. Thank you for your positive feedback. We're very happy that Peter and the team were able to provide you with a great car-buying experience. We look forward to seeing you again soon.

5つ星のうち5の評価

Buying new. Car

I purchased a second hand Suzuki ignis and I. Would like thank the salesman jag Singh and the manager Sam oxenford. For there excellent. Help with the. Car and the. Paperwork. They made it all very easy thank you Bill. Saunders. Five. Stars

2023年1月16日
自発的なレビュー
Richmond Motor Group - Mitsubishi Fareham ロゴ

Richmond Motor Group - Mitsubishi Fareham からの回答

Good morning, thank you for your kind words. Jag and Sam will be delighted to hear of your high praise!

5つ星のうち5の評価

Excellent service today from Simon…

Excellent service today from Simon Simpson. Newgate Lane Fareham, branch. He has been friendly and professional throughout, when buying our car today & last week when we viewed and test drove it. Thank you Simon, for not being pushy but only too happy to help with all our questions.

2022年10月14日
自発的なレビュー
Richmond Motor Group - Mitsubishi Fareham ロゴ

Richmond Motor Group - Mitsubishi Fareham からの回答

Hi Robert, we are so pleased you received such a great car buying experience! Simon will be so happy to hear how happy you are with the customer service provided.

5つ星のうち5の評価

I visited Richmond Motor Group

I visited Richmond Motor Group - Mitsubishi (Fareham) as I was contemplating part exchanging my car. After leaving an enquiry regarding a vehicle that interested me I received a call in less than 12 hours. I was reassured that everything would be done to meet my budget and they kept to their word. The team was friendly and supportive and I felt at all times that my satisfaction was their TOP priority. From entering the building to test driving the vehicle my whole experience was top notch. Even when I felt that things may not have worked out I was assured and reassured that they had my best interest at heart. I would personally like to give special mention to Mr. Simon Simpson who from start to finish was very professional, friendly and easy to speak to. His knowledge and jovial attitude kept me at ease! He went above and beyond to ensure that I had an overall 10/10 experience!!! BZ.

2022年10月5日
自発的なレビュー
Richmond Motor Group - Mitsubishi Fareham ロゴ

Richmond Motor Group - Mitsubishi Fareham からの回答

Hi Jason, we are pleased to know your recent visit to the showroom was so amazing; Simon will be delighted to learn of your high praise! Thank you so much for leaving this lovely comment!

5つ星のうち1の評価

DON’T buy a Mitsubishi Mirage.

I would just like to point out that the 1/5 is generally for the car I bought itself. For general customer service satisfaction from the dealership I would rate 3/5 - I would give 5 stars but the cars advertisement stated the car had USB input however after research and fiddling around this turned out not to be the case plus the sales department came across a little pushy for sale when exchanging emails when I wanted to think about the overall purchase. Admittedly I wasn’t entirely sure at the time on the car and looking back on it I shouldn’t of purchased it (entirely my fault not theirs) Apart from this I found the salesmen (sorry I cannot remember his name) friendly, knowledgeable and done what he could to get a good price for me. Unfortunately the car itself hasn’t been a very good choice for me and am currently experiencing several problems with it (currently awaiting repair quote elsewhere as it’s most likely cheaper that way). The more I drive it the more I miss the car I part exchanged with.. overall more of a learning curb for myself tbf and not all Mitsubishis fault. I personally wouldn’t buy another Mitsubishi again but i’m sure they’ve got plenty other WAY better options available that are worth paying a little more £££ for.. a Skoda perhaps?
pssssss - if you’re thinking of buying a Mirage in general just DON’T. Their rare for a reason. If you’re buying an entirely different car from them you should be okay?

2022年7月9日
Richmond Motor Group - Mitsubishi Fareham ロゴ

Richmond Motor Group - Mitsubishi Fareham からの回答

Hi Matthew, we are really sorry to hear you're not happy with your Mitsubishi. I have passed your comments on to the relevant team to investigate.

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