Richmond Motor Group - Suzuki Botley レビュー 

124
TrustScore 5段階評価の5

4.8

Suzuki Botley, Broad Oak, Botley, SO30 2EU Southampton, Hampshire, GB


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5つ星のうち5の評価

We wanted to give Sandeep Arora superlative feedback for his masterly salesmanship, friendly informative and perfectly timed intervention between us buying a car for a Skoda dealer in the midlands a... もっと見る

企業が回答しました

5つ星のうち5の評価

Joe and his colleagues very pleasant, polite and , helpful throughout, no pressure to buy. Able to inspect, test drive and consider in own good time. Made sure car had been checked over before collect... もっと見る

企業が回答しました

5つ星のうち5の評価

Bought a Great Black Corsa from Richmond Suzuki in Botley, nothing was too much trouble, very organised and smooth transaction, the wife really loves the car. Many thanks to Barry, Geoff and Joe, all... もっと見る

企業が回答しました

5つ星のうち5の評価

We called into Richmond at Botley on our way home on 27 October as the module had disconnected for the radio. The car was taken to the workshop where the module was reset. Hopefully it won't happen ag... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 車検場
  3. ハイヤー サービス
  4. ヒュンダイ ディーラー
  5. シュコダ ディーラー
  6. 中古車ディーラー

当該企業による記述

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


連絡先

  • Suzuki Botley, Broad Oak, Botley, SO30 2EU, Southampton, Hampshire, 英国

  • 01489 775 000

4.8

優良

TrustScore 5段階評価の5

124件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.8

すべてのレビュー

(124)

過去12か月のレビュー数: 1,669

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5つ星のうち5の評価

Exceptional service from Sandeep Arora…

We wanted to give Sandeep Arora superlative feedback for his masterly salesmanship, friendly informative and perfectly timed intervention between us buying a car for a Skoda dealer in the midlands and Richmond Motors at Botley.

His courteous and delightful personality definitely convinced us to buy a new Skoda Fabia from you and have it serviced by your department when that becomes due. Thank you also to Simon and Sam for their help. Patricia & Neale

2024年7月12日
自発的なレビュー
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Good morning! It's wonderful to see such positive feedback. We're thrilled that the team at Suzuki Botley provided you with exceptional service. Enjoy your new car and best wishes for the future! 🚗✨

5つ星のうち5の評価

Andreea was absolutely amazing and such…

Andreea was absolutely amazing and such a caring person really helped me in all aspects

2023年12月19日
自発的なレビュー
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Good morning Ms Asher, thank you for leaving us this glowing review. We're delighted to hear Andreea provided you with excellent service and I will be sure to pass your kind comments along to her. We look forward to hopefully welcoming you back in the future and Happy Holidays! ❄

5つ星のうち5の評価

We called into Richmond at Botley on…

We called into Richmond at Botley on our way home on 27 October as the module had disconnected for the radio. The car was taken to the workshop where the module was reset. Hopefully it won't happen again but if it does we will need to book it in next time. Very impressed with the service we received.

2023年10月27日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Good afternoon, Mr. & Mrs. Soley. Thank you for your honest and positive review. We're very happy that you were impressed with the service from the team and you were able to get your issue resolved promptly!

5つ星のうち5の評価

Excellent

Very helpful and excellent service.

2023年5月29日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Good morning, Lydia. Thank you for your 5-star rating. We're happy to have been of service!

5つ星のうち5の評価

Efficient knowledgeable staff

Efficient knowledgeable staff who put their customers at the heart of what they do.
Fast ordering service and my new car was ordered and received within 5 days.
Contact before during and after was excellent

2023年5月16日
自発的なレビュー
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Good afternoon, Paola. Thank you for your kind 5-star feedback. The team at Richmond Suzuki Botley will be delighted with your kind words and comments. We wish you all the best with your new car and look forward to welcoming you back in the future!

5つ星のうち5の評価

From the minute I walked into the…

From the minute I walked into the Showroom everyone was very welcoming and helpful. I enquired about the vehicle I was interested in, my car was appraised and a deal was discussed and agreed. When I collected the Car it was at the time arranged and all the paperwork was ready.

I must give special thanks to Caoicha Churchman who was my
main contact at the Dealership, I received a follow up phone call from her to make sure I was happy with the car.

I would certainly recommend the Dealership to friends and family.

2023年5月1日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Good afternoon, Joyce. Thank you for taking the time to leave a review, it's always appreciated! We're so glad to hear that you had an enjoyable car-buying experience at Richmond Suzuki Botley and Caoicha provided you with great customer service. She will be delighted with your kind words and recommendation! Have a lovely day.

5つ星のうち5の評価

This team restored my faith in car dealerships!!

Came across an advert for my car and hence the Botley dealership online and they appeared to offer just what I wanted in product and recommendations of service..hence I travelled from Reading to view the car at the end of March ...seen by Geoff who was easygoing yet informative and very patient with my decision making process which was a bit laboured after a bad experience at another dealership the previous week ..(note to self ...avoid 'car 'supermarkets' in future!)
Collected my new mini Cooper S on 1st April and again met with friendly efficient service from all staff ...the car had had a few minor paint chips repaired and it appeared 'as new'
Would highly recommend the team at Botley and would like to thank them for a great exerience..feel my purchase has been great value for money too!

2023年4月1日
自発的なレビュー
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi Alison, hearing that you are so pleased with your recent car purchase is the bestthing we could hope for! Thank you for taking the time out of your busy schedule to leave this fantastic feedback for the team at Richmond Suzuki Botley!

5つ星のうち5の評価

I purchased a Suzuki Swift (Black) car

I purchased a Suzuki Swift (Black) car at Botley. The Sales guy called Joe Tudor was a charming and a pleasant sales person, who was knowledgeable regarding the car I was purchasing.

I felt the whole experience was enjoyable and would recommend Richmond Botley to my friends and family.

During the handover, as we were waiting for the car to be filled with petrol, Joe entertained us with a magic trick.

Brilliant service, thanks Joe and Barry!

2023年4月1日
自発的なレビュー
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Dear customer. Thank you for your 5-star review and recommendation. We're so pleased to hear that you had a great car-buying experience with Joe and enjoyed the magic show, too! On behalf of Joe, Barry and the team we thank you for choosing Suzuki Botley and hope you love your new car!

5つ星のうち5の評価

A good experience

Joe and his colleagues very pleasant, polite and , helpful throughout, no pressure to buy. Able to inspect, test drive and consider in own good time. Made sure car had been checked over before collecting, and attended to paperwork for trade in and buying.

2023年3月20日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi Andy, we're pleased to know you have had a fantastic car-buying experience at Richmond Suzuki in Botley. Thank you for sharing it with others online!

5つ星のうち5の評価

Geoffrey cain was my salesman and he…

Geoffrey cain was my salesman and he was amazing. Very helpful, answered all my questions that I had and helped me look for what I needed.

2023年3月14日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi Samantha, thank you for taking the time to leave us a review. We are so pleased Geoffrey provided you with an excellent car buying experience!

5つ星のうち5の評価

Great Service From Richmond Suzuki in Botley

Bought a Great Black Corsa from Richmond Suzuki in Botley, nothing was too much trouble, very organised and smooth transaction, the wife really loves the car. Many thanks to Barry, Geoff and Joe, all great guys, Joe was very professional and responded quickly to any request. Couldn't fault the service. All the best Mark

2023年3月11日
自発的なレビュー
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Good morning Mark, the team at Richmond Suzuki in Botley will be so happy to hear of your high praise! Thank you very much for leaving this review.

5つ星のうち5の評価

Dealt with extremely well from start to…

Dealt with extremely well from start to finish. Joe was constantly keeping me updated with my car purchase. He made everything go as smooth as possible. Definitely recommend, all staff as helpful as they can be. Also thank you to joe, Barry and Geoff

2023年3月8日
自発的なレビュー
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi Conner. Thank you for your fantastic feedback. Joe, Barry and Geoff will be very happy to hear of your praises. We're very glad that you received a 5-star experience and hope you love your new car!

5つ星のうち5の評価

Great

Great service
Very friendly
Fast and effective
Would recommend as trustworthy

2023年3月4日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi Jake, we are pleased to know you had a positive experience at Richmond Suzuki Botley and we really appreciate your positive feedback! Thank you!

5つ星のうち5の評価

The whole purchasing experience was…

The whole purchasing experience was very smooth and professional. The sales exec (Geoff Cain) was very helpful and guided us though the paperwork minefield.

2023年2月24日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Good afternoon, Ken. Thank you for your 5-star review. We're so happy to hear that you were impressed with the level of service you received from Geoff and the team at Suzuki Botley. They will be very happy to hear of your praises!

5つ星のうち3の評価

Good deal in the end

Good deal in the end, but marred by poor admin. The car I initially ordered, paid a deposit on and was due to pick up was sold to someone else. However, I was given a good deal on another car, which I've been pleased with. But there is still admin outstanding to get the warranty that was agreed to be finalised

2023年2月5日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Good morning, Helen. Thank you for your feedback. I have passed this on to the relevant team who will investigate the admin matter further for you. Please do not hesitate to get in contact with us if you have any more questions.

5つ星のうち5の評価

Nice and easy purchase

Geoff the man who I was dealing with was very professional and he made a whole experience nice and easy. I would definitely recommend buying from Richmond M G because they know their stuff

2023年2月13日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Dear customer. Thank you for your kind review. We're very happy that Geoff and the team provided you with a great car-buying experience.

5つ星のうち5の評価

Our Sales Rep

Our Sales Rep, Geoff, was understanding, attentive and calmly took us through our options. It made for a good buying experience.

2023年2月5日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi Steven. Thank you for sharing your feedback with us about your positive car-buying experience. We will gladly pass your kind comments on to Geoff and the team at Suzuki Botley.

5つ星のうち5の評価

Hassle free from start to finish

Hassle free from start to finish, Barry,Joe and Jeff were always helpful from enquiry to purchase, no pressure to buy extras. Great experience all round and would highly recommend, and the card trick at the end still baffles me how joe did it???

2023年1月28日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Good morning, Sean. Thank you for your 5-star review! We're very pleased that the team at Suzuki Botley gave you a great car-buying experience!

5つ星のうち5の評価

Excellent service

Excellent service: vehicle as described. really helpful.

2023年1月27日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi Julia. Thank you for your review regarding your excellent car-buying experience at Suzuki Botley. The team will be very happy with your kind comments.

5つ星のうち4の評価

very helpful team and allowed me to do…

very helpful team and allowed me to do a number of test drives, some quite long

2023年1月17日
Richmond Motor Group - Suzuki Botley ロゴ

Richmond Motor Group - Suzuki Botley からの回答

Hi Alec, thank you for your feedback. We are pleased to hear you had a good experience with the team at Suzuki Botley!

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