Richmond Motor Group - Suzuki Southampton レビュー 

702
TrustScore 5段階評価の5

4.9

Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Outstanding. Nothing was too much trouble at this dealer. Have always gone back due to the customer service. And love the Vitara. These people know about customer service.y last vehicle was an MG and... もっと見る

5つ星のうち5の評価

We’ve just picked up a new scross from Jag at totton in Southampton and it was all very friendly and easy to buy via this branch very happy thank you

5つ星のうち5の評価

Cannot recommend Ricky from newmans suzuki enough! Friendly,reliable and very knowledgeable salesman and most importantly honest! Ricky listened to our requirements and from start to finish was a very... もっと見る

企業が回答しました

5つ星のうち4の評価

Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 車検場
  3. ハイヤー サービス
  4. ヒュンダイ ディーラー
  5. シュコダ ディーラー
  6. 中古車ディーラー

当該企業による記述

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


連絡先

  • Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, 英国

  • 02380 873 888

4.9

優良

TrustScore 5段階評価の5

702件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(702)

過去12か月のレビュー数: 1,651

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent staff

Sam and Delbir were very helpful and friendly they were brilliant and gave recommendations that suited my liking 10/10 service

2026年4月18日
Richmond Motor Group - Suzuki Southampton ロゴ

Richmond Motor Group - Suzuki Southampton からの回答

We appreciate your fantastic review and five-star rating! We're happy to hear that our team members were helpful and provided recommendations to your liking.

5つ星のうち5の評価

Jag was brilliant, great service

Jag was amazing a no fuss salesmen that knew his stuff, there was no pressure and the service was amazing from start to finish we'd highly recommend

2026年4月24日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton ロゴ

Richmond Motor Group - Suzuki Southampton からの回答

We appreciate your recommendation and are happy to hear about your amazing service experience! We're glad that our service was no-fuss and pressure-free for you.

5つ星のうち1の評価

Took my Suzuki swace 2021 model to the…

Took my Suzuki swace 2021 model to the main dealership in commercial street in totton it was booked in for a 60,000 miles service bearing in mind I’ve got a service payment plan paying £87 on the 1st of each month with bumper payment they weren’t very helpful whatsoever firstly telling me there was no service plan in place also I’ve had the vehicle since September of last year brought it from lesleys in the Isle of Wight so not a happy customer I plan to take this issue to head office yours Neil Wilson

2026年4月23日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton ロゴ

Richmond Motor Group - Suzuki Southampton からの回答

Hi Mr Wilson,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement.

Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

5つ星のうち5の評価

A great company to do business with

A great company to do business with. Ricky went out of his way to ensure we knew everything about the car and helped with paperwork involved.

2026年4月16日
Richmond Motor Group - Suzuki Southampton ロゴ

Richmond Motor Group - Suzuki Southampton からの回答

We're glad you had a great experience and that our team member ensured you knew all about your car and helped with the paperwork. Thanks for your feedback.

5つ星のうち5の評価

Very happy with Jagdeeps service

Very happy with Jagdeeps service. Very friendly kind and not pushy.

2026年4月17日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton ロゴ

Richmond Motor Group - Suzuki Southampton からの回答

We appreciate your wonderful review and five-star rating! We're delighted that our service was friendly, kind, and not pushy.

5つ星のうち5の評価

Great experience- helpful and efficient

Jag had been incredibly helpful, friendly and efficient. Able to answer any questions and made what could be a complicated process very easy.
Highly recommend.

2026年4月14日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton ロゴ

Richmond Motor Group - Suzuki Southampton からの回答

We're happy to hear that our service was helpful, friendly, and efficient! We appreciate your positive feedback and are glad we made the process easy. Thanks for recommending us!

5つ星のうち5の評価

Recently bought a Suzuki Vitara from Suzuki richmonds

Recently bought a Suzuki Vitara from this garage. Brilliant from start to finish, the service was top notch, they went above and beyond making sure the vehicle was ready. Big thanks to Jag on getting everything sorted for us. Highly recommend

2026年4月10日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton ロゴ

Richmond Motor Group - Suzuki Southampton からの回答

We appreciate your high rating! We're happy to hear that you had a brilliant experience and that our service met your expectations. We're glad everything was sorted for you and we appreciate your recommendation.

5つ星のうち5の評価

Sam Was Excellent

Great time with Sam, explained everything in a relaxed, no pressure way. Was a good experience, would visit here again and would recommend speaking with Sam!

2026年4月8日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton ロゴ

Richmond Motor Group - Suzuki Southampton からの回答

We're happy you had a great experience! It's wonderful to hear that everything was explained in a relaxed manner. We appreciate your recommendation and hope to see you again.

5つ星のうち5の評価

Del and Will were super helpful

Del and Will were super helpful, this is my 4th Suzuki now, love the car and they did me an amazing deal for my new one, which I love, it was super easy to swap for a new one over the phone, came to pick it up and everything was done professionally and smoothly, thank you both again and see you for the next one

2026年3月28日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton ロゴ

Richmond Motor Group - Suzuki Southampton からの回答

We appreciate your continued loyalty and are so glad you had a super easy and professional experience. It's great to hear that you love your new Suzuki and the amazing deal we provided. We look forward to seeing you for your next one!

5つ星のうち5の評価

Positive experience

All the staff we spoke to were helpful and polite and our sales executive, Jagdeep Bhakar, was particularly friendly, knowledgeable and very patient with all our questions. It would be a pleasure to deal with him again in the future as he made it a positive experience for us both

2026年3月26日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton ロゴ

Richmond Motor Group - Suzuki Southampton からの回答

We appreciate your wonderful feedback! We're so glad to hear that our staff were helpful and polite, and that your sales executive was friendly, knowledgeable, and patient. We're happy you had a positive experience.

5つ星のうち5の評価

Thanks Jag

Thanks Jag! Very professional and patient, gave great advice and customer service! Thanks again for the extra touches!

2026年3月27日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton ロゴ

Richmond Motor Group - Suzuki Southampton からの回答

We appreciate your fantastic review and five-star rating! We're happy to hear that you had a positive experience with the great advice and customer service.

5つ星のうち5の評価

Happy Customer

Saw what I wanted on Website so went out there on spec.

Very helpful salesman, Sam Beevers who wasn't at all pushy & came with me on a test drive.

Very happy with car so bought it. Smooth transaction with a part exchange allowed.

A clunking noise developed within a month so rang Garage & agreed to take it in to be looked at. Needs new D rings (bushes) which had to be ordered & was told a week.

After 10 days, I rang & the parts hadn't arrived to they chased it for me & car is now booked in. As it is under warranty, there is nothing to pay.

I would recommend & if I needed to purchase another car again, I would look there first.

2026年1月11日
Richmond Motor Group - Suzuki Southampton ロゴ

Richmond Motor Group - Suzuki Southampton からの回答

We're glad you found what you wanted and appreciated the helpful service during your purchase. We apologise for the clunking noise and delay with the parts. We appreciate your recommendation and would be happy to assist you again in the future.

5つ星のうち5の評価

Will Austin was very helpful and…

Will Austin was very helpful and friendly and not at all pushy. Very pleased with the service and the car. Thank you

2026年3月26日
Richmond Motor Group - Suzuki Southampton ロゴ

Richmond Motor Group - Suzuki Southampton からの回答

We're happy to hear that you found our service helpful and friendly. It's great to know you are pleased with your car. Thank you for your feedback!

5つ星のうち5の評価

Kept updated through the process

I was kept updated through all the stages of the purchase, with politeness and efficiency.

2026年3月26日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton ロゴ

Richmond Motor Group - Suzuki Southampton からの回答

We're happy to hear that you were kept informed during your purchase. Thank you for your kind words about our team's politeness and efficiency!

5つ星のうち5の評価

Came in to have a look at a Swift and…

Came in to have a look at a Swift and the salesman (Jag) was fantastic, answering any questions with honesty and passion also the sales manager (i think) Simon was very welcoming and willing to amswer any questions. On picking up the car it was full valeted and perfect, Jag then went through everything thoroughly and made sure i was completely happy with the purchase before I left. I would highly recommend Jag and the team at Richmond Suzuki for sales and service. A****

2026年3月26日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton ロゴ

Richmond Motor Group - Suzuki Southampton からの回答

We're happy to hear that you had a fantastic experience! We appreciate your kind words regarding Jag's passion and honesty. It's great to know you were completely happy with your car and the thorough service we provided. Thank you for recommending us!

5つ星のうち5の評価

Jag made the purchase of our new car so…

Jag made the purchase of our new car so easy. He is knowledgeable and a pleasure to talk to. Highly recommend. Thanks Jag

2026年3月25日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton ロゴ

Richmond Motor Group - Suzuki Southampton からの回答

We appreciate your wonderful review! We're happy to hear that your new car purchase was easy and that you found Jag knowledgeable and pleasant.

5つ星のうち5の評価

Purchased a used MG

Purchased a used MG, great experience not pushy like other companies, very good experience.

2026年3月23日
Richmond Motor Group - Suzuki Southampton ロゴ

Richmond Motor Group - Suzuki Southampton からの回答

We're happy to hear that you had a great experience purchasing your used MG! We appreciate your feedback regarding our non-pushy approach.

5つ星のうち5の評価

Excellent

Very helpful, information on everything given. Excellent. Kind and friendly.

2026年3月20日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton ロゴ

Richmond Motor Group - Suzuki Southampton からの回答

We appreciate your wonderful review and five-star rating! We're delighted that our team was helpful, kind, and provided excellent information.

5つ星のうち5の評価

Jag was friendly and informative

Jag was friendly and informative, explaining every step of the way

2026年3月19日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton ロゴ

Richmond Motor Group - Suzuki Southampton からの回答

We're happy to hear that our explanation was helpful and friendly. Thank you for your positive feedback!

5つ星のうち5の評価

Vitara upgrade

Following our recent invite along to the upgrade event, all the staff were welcoming as always. Jag was our sales representative on this particular return to upgrade our Suzuki Vitara and he’s been excellent - super friendly and informative. All in all very happy customers 🙂

2026年3月12日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton ロゴ

Richmond Motor Group - Suzuki Southampton からの回答

We appreciate your wonderful review! We are so glad to hear that the staff made you feel welcome and that your sales representative was super friendly and informative. We are happy you're a satisfied customer!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報