I have ordered a few times from Ridgeway and honestly I cannot fault them. Their service is very good. Website was easy to understand for a not so tech savvy person as myself, Picked the items, paid... ãã£ãšèŠã
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Easy to shop on the website. Rodents and other products arrive swiftly and well packed. The quality of their products gives me complete trust in the company and I know Iâm providing the best for my... ãã£ãšèŠã
Absolutely blown away by this company. Live in Devon and ordered mice from pinks to hoppers and they arrived fully frozen by lunchtime the next day. Very well packed in polystyrene box with dry ice p... ãã£ãšèŠã
Thought id add a review for my 3rd order from ridgeway frozen the last was a very bad experience This time the order came on day expected and all mice correct size A much better experience tha... ãã£ãšèŠã
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For over a decade our team has helped supply high quality rodents and poultry for exotic animals all over the country. Our products are well researched and offer the best quality and value for money on the market. We purchase the right products for our animals, from high quality brands such as Habistat and Arcadia, but also sell our own brand products too. We have become a trusted source of knowledge within the exotics community for many years. Our commitment to great customer service is responsible for our long-lasting relationships with customers, many of whom we have been supplying frozen food for years. Our collection of frozen food includes rats, mice, multimammates, gerbils, hamsters and various poultry such as chicks and quail. We also stock larger items like rabbits, guinea pigs and ducks. If youâd like to see what we have in stock, please view our store.
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Unit E Oyo Business Units, Fishers Grove, Fitzherbert Road, Farlington, PO6 1RG, Portsmouth, è±åœ
- ridgewayexotics@yahoo.co.uk
- ridgewayfrozen.co.uk
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Food is always frozen
Food is always frozen and ready to put straight into the freeze,always delivered promptly excellent company to deal with
As always a great service
As always a great service. Rats arrive quickly and still frozen. Wonât shop anywhere else
great
delivery was so fast - none of them defrosted!! most places they do come defrosted unfortunately so i was very impressed! will definitely be buying again from here, best place iâve tried by far
Always trusted and frozen well packaged
All arrived on time well packaged and still frozen. Tried tested and trusted.
Always great service.
Always great service however several items I needed were out of stock this time, and the rabbits are on the small side.
The ridgeway system has so far beenâŠ
The ridgeway system has so far been very easy to use with good communication and accurate timings.
Great supplier
Product as described, good size, price is brilliant, arrived well packed and still perfectly frozen, will be a retuning customer when I next need to order.
Very speedy delivery of three pvcâŠ
Very speedy delivery of three pvc plastic vivariums.
Excellent quality and packaged very well.
Thanks guys will definitely look to getting more from you in the future.
Great prices
Great prices, top quality and terrific customer service. It's why I've been a customer for so long.
Highly Recommended
Quick delivery. Great prices. High quality frozen food that arrives well packaged and frozen
Excellent response time.
From ordering to delivering less than 24 hours, couldnât ask for better service.
First Time i have purchased fromâŠRidgeway frozen
First Time i have purchased from Ridgeway frozen very pleased with the quality and the service. Delivered on time and well packed. Will be purchasing again.
I have used ridgeway frozen for overâŠ
I have used ridgeway frozen for over 10years, since the start!!
On a personal level and on a business level and always perfect!! I wouldnât use anyone else⊠orders always arrive less than 20hrs after ordering
Amazing service every time
Amazing service every time, always frozen solid and i live 350 miles away, will never use anyone else.
My favourite supplier of anything!
I have ordered from Ridgeway many times, as a private individual, and through the course of my work. There have been a couple of minor issues over the years, but these have been dealt with promptly, professionally, and to my full satisfaction. Through the course of my work, this is my favourite supplier to deal with as orders are always on time and as described. I can 100% recommend this company and all that they do. A pleasure to deal with!
Whole prey arrive at room temperature -- "Do you have pictures and proof of temperatures as this never happens when we use dry ice which will dissolve in transit?"
"..respectfully we are talking about feeding ferrets not humans."
-- RidgewayFrozen
"I would like to use yourselves upon clarification on whether items defrost at any point when imported from the EU, at any time above 0°C?"
"We unfortunately would not be interested in supplying you in future and suggest you purchase locally to avoid any such things potentially happening again in the future." -- RidgewayFrozen
Great service
Ordered 15x frozen rats, despite being below the required amount to guarantee that they would arrive frozen the did indeed arrive frozen in super quick time and really well packaged, will definitely order again! Many thanks
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