Right NRG レビュー 

Right NRG からの回答

2026年5月16日

Hi, thanks for the brilliant review. We're really pleased to hear everything went smoothly from start to finish.

We always aim to keep things straightforward and keep you in the loop, so it's great to know the sales and installation teams did a top job for you.

Enjoy your new self-sufficient home, and thanks again for choosing Right NRG!

Right NRG からの回答

2026年5月16日

Hi, thanks for the brilliant feedback. I'll make sure to pass your comments straight on to Ben!

We're really pleased he got the new battery fitted to your existing system quickly and with zero fuss. Enjoy getting the most out of your solar setup in your home.

Thanks again for choosing Right NRG!

Right NRG からの回答

2026年5月16日

Hi, thanks for the brilliant review. I'll make sure to pass your kind words straight on to Jordan and the customer service team.

We know a lot of people lead incredibly busy lives or simply prefer not to have home visits, so it's great to hear that our no-pressure video consultations worked perfectly for you. It's exactly why we offer them!

Have a fantastic holiday, and thanks again for choosing Right NRG!

Right NRG からの回答

2026年5月16日

Hi Laura,

We really appreciate your patience when we had to rearrange your initial appointment. We're so glad we could get it sorted for you quickly and help get your new system up and running.

Thanks again for choosing Right NRG!

Right NRG からの回答

2026年5月16日

Hi, thanks for the brilliant review.

We're really pleased to hear you couldn't fault the process from that first chat right through to the final fitting. Getting everything sorted in under two weeks and leaving the place spotless is exactly the standard we aim for.

Enjoy your new solar panels, and thanks again for recommending Right NRG!

Right NRG からの回答

2026年5月16日

Hi Billy,

thanks for the kind review.

We always try to resolve things quickly over WhatsApp to save you any hassle, but if that doesn't do the trick, we make sure to get our engineers out as soon as possible in this occasion within 24 hours to put things right.

Enjoy your Smart Heating setup, and thanks again for choosing Right NRG!

Right NRG からの回答

2026年5月16日

Hi, thanks for the great feedback. I'll make sure to pass your comments straight on to Ben, Greg, and the scaffolding team.

We're really pleased they got the job sorted for you with no fuss and were polite throughout.

Thanks again for choosing Right NRG!

Right NRG からの回答

2026年4月30日

Hello.

We take all feedback very seriously, but I must state clearly that we have absolutely no record of a 'Holly Mcveigh' anywhere in our systems. We have checked our entire database, including all past inquiries, site surveys, and active contracts, and nobody by this name has ever interacted with our business.

We have already requested your project details through Trustpilot's verification tools to confirm your identity, but this request has been ignored.

If you are indeed a genuine customer, please email hello@right-nrg.co.uk immediately with your project reference so we can investigate this properly. If we do not hear from you, we will continue to work with Trustpilot to have this removed as a fabricated review.

Right NRG からの回答

2026年4月30日 に更新

Hello. Thank you for taking the time to leave a review. It is wonderful to hear that you found our sales representative friendly and knowledgeable.

Regarding the cancellation and reschedule policies, please allow me to clarify that all our terms and conditions are visibly displayed and provided for review before any customer signs an agreement. We believe in complete transparency from the very beginning.

That being said, we do value your feedback. We previously reached out via Trustpilot to request your full name and contact number so we could look into this, but we have not heard back from you yet.

We are always looking for ways to refine how we communicate. We would like to invite you to email your perspective directly to hello@right-nrg.co.uk. our customers insights always help us improve our processes.

We look forward to hearing from you.

Right NRG からの回答

2026年4月28日

Hello.

We take allegations regarding DNO applications and certification with the utmost seriousness. However, after auditing our entire system, we have absolutely no record of any contract, installation, or interaction under your name. We also requested your project details through Trustpilot's verification tools, but unfortunately, this has been ignored.

Please allow me to be completely clear regarding our procedures: all DNO applications and certifications are handled strictly by the book. We process all network permissions legally and compliantly on behalf of our customers, and we certainly do not issue fraudulent certificates.

If you are a genuine customer, we very much want to help put things right. Please contact our office directly or reply to our request with your project details so we can reach out to you immediately and resolve this.

Right NRG からの回答

2026年4月25日

Thank you for the excellent review! Danny and Stuart take great pride in their work, and I will certainly pass your kind words on to them both.

Making sure everything is running perfectly before we leave your home is exactly how we like to do business. It is wonderful to hear the installation went so smoothly from start to finish.

Thank you for choosing Right NRG, and we wish you the very best with your new system!

Right NRG からの回答

2026年4月25日

Thank you for taking the time to leave such a kind review. We completely understand that moving forward with solar is a big family decision, and we always respect our customers' choices.

I am very glad to hear that Paul and George provided you with excellent service and explained everything thoroughly. They are a real credit to our team, and I will be sure to pass your compliments on to them both.

If you and your family ever decide to revisit the idea in the future, we would be more than happy to help. Wishing you all the very best!

Right NRG からの回答

2026年4月25日

Thank you for the fantastic review! I will be sure to pass your compliments on to Ben.

We are very pleased to hear that your system is up and running perfectly. Enjoy watching those savings roll in, and thank you for choosing Right NRG!

Right NRG からの回答

2026年4月15日

Cliff, we couldn't let the nice weather pass you by! Glad we met your expectations and you can now look forward to the summer solar rays!

Right NRG からの回答

2026年4月15日

As our lead installer Ben always strives for the highest standards and your feedback comes as no surprise, it is also important to acknowledge the superb team behind Ben and others who ensured your paperwork came through without any delays.