J'ai des audios de conférences de très mauvaises qualité avec bruits ambiants etc, et Rileo est le seul a capter aussi bien la voix de l'intervenant avec très peu d'erreurs. Je suis impressionnée. Tou... もっと見る
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I was charged £39.99 without wanting to sign up to their subscription. Thankfully I have now been given a refund, which is why I have updated this review to 3 stars... In future, Rileo really n... もっと見る
企業が回答しました
I like how the website works. I like the fact you can download your files or just link from YouTube and it transcribes everything automatically.
企業が回答しました
Easy. However I have yet to read my actual transcript so I can't comment on that particular service. My bank didn't trust the transaction so it was put on my credit card. Which is also a bummer becau... もっと見る
企業が回答しました
企業情報
当該企業による記述
Meet Rileo — the transcription tool that actually gets your work done. Got a recording that needs to become text? Rileo takes care of it. Upload a file, record directly in your browser, or paste a YouTube link — and get a clean, accurate transcript in minutes. No software to install. No technical setup. Just results. Works with whatever you throw at it Rileo handles files up to 10 hours long and 5 GB in size, so whether it's a quick interview or a full-day conference, you're covered. It supports 50+ languages and automatically recognizes different speakers in multi-voice recordings — great for meetings, podcasts, lectures, and interviews. Powered by AI, so you can do more with your transcripts This is where Rileo goes beyond basic transcription. Summarize instantly — get the key points without reading the whole thing. Translate into another language, in just a few clicks Export — as a PDF, DOCX, TXT, or SRT subtitle file, depending on what your workflow needs. These AI tools mean you're not just getting text — you're getting something you can actually act on. Your privacy is taken seriously. Your files are processed securely and never shared or sold. What you upload stays yours, full stop. Straightforward pricing. Start with a trial. Upgrade when you're ready. Cancel anytime — no hidden fees, no surprises. If you spend time listening back to recordings or typing out transcripts by hand, Rileo is worth trying. See for yourself at rileo.com
連絡先
4.4
優良
263件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 90％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Thanks so much for the quick help
Thanks so much for the quick help! The customer service was awesome and they solved my cancellation immediatel.
2026年6月8日
自発的なレビュー
Rileo.com からの回答
Hi Anilegna, thank you for taking the time to write this! Our team will be glad to hear they could help you out quickly. Even when it's a cancellation, we want the experience to be smooth and stress-free. Wishing you all the best!
Rileo Team
Rileo.com からの回答
Hi JJA, thank you for the honest feedback! We're really glad the speed and accuracy are working well for you. We always want to feel worth it, so the note on pricing is genuinely useful and something we keep a close eye on. Thanks for being with us, and don't hesitate to reach out anytime!
Rileo Team
Rileo.com からの回答
¡Hola Elena! Muchísimas gracias por tu mensaje, nos hace mucha ilusión leerte. Saber que puedes confiar en nosotros es lo más importante. ¡Aquí estamos para lo que haga falta!
Rileo Team
helpfull tool
2026年6月9日
Rileo.com からの回答
Hi Tomasz, thank you for the kind words! We're really glad the tool is proving useful for you. Don't hesitate to reach out if there's ever anything we can help with. All the best!
Rileo Team
The platform is really good
The platform is really good. As I use this AI tool occasionally, I canceled the subscription.
2026年6月9日
自発的なレビュー
Rileo.com からの回答
Hi Parisa, thank you for the kind words! We completely understand only needing it now and then, and the door is always open whenever you'd like to come back. Wishing you all the best in the meantime!
Rileo Team
Rileo.com からの回答
Bonjour Jean-Luc, merci beaucoup pour votre retour ! Nous sommes ravis que la rapidité et la fiabilité de la transcription soient au rendez-vous pour vous. N'hésitez pas à nous solliciter si besoin. À bientôt !
Rileo Team
great transcription
2026年6月8日
Rileo.com からの回答
Hi Fi, thank you so much! We're delighted the transcription worked out well for you. We're always here if you ever need a hand. Take care!
Rileo Team
Great experience with Rileo.com
Great experience with Rileo.com! The service was professional, fast, and reliable. Everything went smoothly, and the support team was very helpful. Highly recommended!
2026年6月6日
自発的なレビュー
Rileo.com からの回答
Hi Radoslaw, what a wonderful thing to read, thank you! Our support team will be thrilled to hear they made a difference for you. We really appreciate the recommendation and we're here anytime you need us!
Rileo Team
Rileo.com からの回答
Hi Prishni, thank you for the lovely feedback! Honest, fair, and genuinely useful is exactly what we set out to be, so this really means a lot. We're here whenever you need us!
Rileo Team
Be careful of automatic payments
I was charged £39.99 without wanting to sign up to their subscription. Thankfully I have now been given a refund, which is why I have updated this review to 3 stars...
In future, Rileo really need to make customers more aware that they have signed them up to an automatic subscription when customers try their 7 day trial.
Most companies will make it really obvious that the customer has signed up to an automatic subscription and that they will be taking payments from them. Rileo doesn't and gives you no 24 or 48 hour warning about this. (Feedback).
2026年6月8日
自発的なレビュー
Rileo.com からの回答
Hi Charlie,
We're sorry to hear that your experience left you feeling this way.
We understand how frustrating unexpected charges can be. After reviewing your case, we can confirm that a refund has already been processed for your account.
Our team aims to provide clear information about pricing, billing terms, and subscription management throughout the purchase process, and we take all customer feedback seriously as we continue improving the experience.
If there is anything that remains unresolved, please contact us at support@rileo.com and we'll be happy to assist further.
Rileo Team
Rileo.com からの回答
Hi Marijn, thanks so much for this! Our support team will be really happy to hear they could help you quickly and clearly. We're always here if anything else comes up. All the best!
Rileo Team
happy with it
2026年6月8日
Rileo.com からの回答
Ciao Laura, grazie mille! Siamo davvero contenti che ti trovi bene con noi. Resta a disposizione per qualsiasi cosa ti serva. A presto!
Rileo Team
fait avec succes
2026年6月8日
Rileo.com からの回答
Bonjour cheikhmoctar, merci beaucoup pour votre retour ! Nous sommes ravis que tout se soit bien passé pour vous. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit. À bientôt !
Rileo Team
Rileo.com からの回答
Hi there, thank you so much for taking a moment to share this! We're really pleased you had a good experience with us. We're always here if you ever need a hand. Take care!
Rileo Team
Costumer service I’ll give 100% amazing…
Costumer service I’ll give 100% amazing staff replies instantly to their emails and for the product also very positive I only tried it once and it was pretty accurate, thank you 🙏🏻
2026年6月4日
自発的なレビュー
Rileo.com からの回答
Hi Denisa, thank you so much, this really made our day! Our team genuinely loves helping out, so it's lovely to hear they were quick to respond. So glad the transcription worked well for you too, and we hope to see you again!
Rileo Team
Rileo.com からの回答
Hi Abhinav, thank you for taking a moment to share this! We're really glad it went well for you. Don't hesitate to reach out if there's ever anything we can do. All the best!
Rileo Team
Prompt and understanding
2026年6月6日
自発的なレビュー
Rileo.com からの回答
Hi SJ, thank you for the kind words! Being quick and genuinely helpful is what we aim for, so it's great to know that came through. We're here anytime you need us!
Rileo Team
Rileo.com からの回答
Hi Courtney, thank you for this! Straightforward and no hassle is exactly the experience we want you to have, so we're glad it landed that way. We're here whenever you need us!
Rileo Team
It's simple
2026年6月7日
Rileo.com からの回答
Thank you so much for your kind review! We're delighted to hear you found Rileo simple to use — that's exactly what we aim for. We hope to keep making your experience as smooth and straightforward as possible!
Rileo Team
Rileo.com からの回答
Thank you for your positive review! We're thrilled you're enjoying the instant results and quick turnaround. Accuracy is something we constantly work to improve, so we appreciate your feedback. We hope to keep exceeding your expectations!
Rileo Team
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