Rileo.com レビュー 264

TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

J'ai des audios de conférences de très mauvaises qualité avec bruits ambiants etc, et Rileo est le seul a capter aussi bien la voix de l'intervenant avec très peu d'erreurs. Je suis impressionnée. Tou... もっと見る

5つ星のうち3の評価

I was charged £39.99 without wanting to sign up to their subscription. Thankfully I have now been given a refund, which is why I have updated this review to 3 stars... In future, Rileo really n... もっと見る

企業が回答しました

5つ星のうち4の評価

Easy. However I have yet to read my actual transcript so I can't comment on that particular service. My bank didn't trust the transaction so it was put on my credit card. Which is also a bummer becau... もっと見る

企業が回答しました

5つ星のうち5の評価

I like how the website works. I like the fact you can download your files or just link from YouTube and it transcribes everything automatically.

企業が回答しました

企業情報

  1. 音声文字起こしサービス
  2. ソフトウェア企業

当該企業による記述

Meet Rileo — the transcription tool that actually gets your work done. Got a recording that needs to become text? Rileo takes care of it. Upload a file, record directly in your browser, or paste a YouTube link — and get a clean, accurate transcript in minutes. No software to install. No technical setup. Just results. Works with whatever you throw at it Rileo handles files up to 10 hours long and 5 GB in size, so whether it's a quick interview or a full-day conference, you're covered. It supports 50+ languages and automatically recognizes different speakers in multi-voice recordings — great for meetings, podcasts, lectures, and interviews. Powered by AI, so you can do more with your transcripts This is where Rileo goes beyond basic transcription. Summarize instantly — get the key points without reading the whole thing. Translate into another language, in just a few clicks Export — as a PDF, DOCX, TXT, or SRT subtitle file, depending on what your workflow needs. These AI tools mean you're not just getting text — you're getting something you can actually act on. Your privacy is taken seriously. Your files are processed securely and never shared or sold. What you upload stays yours, full stop. Straightforward pricing. Start with a trial. Upgrade when you're ready. Cancel anytime — no hidden fees, no surprises. If you spend time listening back to recordings or typing out transcripts by hand, Rileo is worth trying. See for yourself at rileo.com


連絡先

4.4

優良

TrustScore 5段階評価の4.5

264件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 90%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Good Quality Simple to use

A quality output and a very simple operation.

2026年6月5日
Rileo.com ロゴ

Rileo.com からの回答

Thank you, Andrew! We're delighted to hear that you're getting quality output with a simple operation. That combination is exactly what we aim for — powerful results without unnecessary complexity. We appreciate your feedback!

Rileo Team

5つ星のうち5の評価

Great transscriptions

2026年6月5日
Rileo.com ロゴ

Rileo.com からの回答

Thank you for your review! We're glad to hear you're enjoying great transcriptions with Rileo. Delivering accurate and reliable results is our top priority, and your feedback reassures us we're on the right track. Thank you for your trust!

Rileo Team

5つ星のうち5の評価

Monstre de monstre

2026年6月5日
Rileo.com ロゴ

Rileo.com からの回答

Merci beaucoup pour cet avis enthousiaste, Pablo ! Nous sommes ravis que Rileo vous ait impressionné à ce point. Votre soutien nous motive à continuer à offrir le meilleur service possible. À bientôt !

Rileo Team

5つ星のうち4の評価

Well done

Well done, great experience!

2026年6月5日
Rileo.com ロゴ

Rileo.com からの回答

Thank you, Bernd! It genuinely warms our hearts to hear you had such a positive experience.
Rileo Team

5つ星のうち4の評価

Professional

The customer service response was quick and professional

2026年6月5日
自発的なレビュー
Rileo.com ロゴ

Rileo.com からの回答

Hi Anton, that's really kind of you to say — thank you! Our support team genuinely cares about making every interaction smooth and respectful of your time, so it's wonderful to know that came through. We'll pass along your kind words to the team!

Rileo Team

5つ星のうち5の評価

Great support and a ethical company

Great support and a ethical company. I truly appreciate their fairness and will happily recommend the platform and use it again in the future.

2026年6月4日
自発的なレビュー
Rileo.com ロゴ

Rileo.com からの回答

Thank you so much, Arthur! Your kind words about our support and ethics truly mean everything to us. Fairness and integrity are values we hold dear, and we're so grateful you noticed and appreciate that. We'd be honored to have you back anytime!

Rileo Team

5つ星のうち4の評価

N/a…………….,

2026年6月4日
Rileo.com ロゴ

Rileo.com からの回答

Hi there, thank you for the rating — we appreciate it! We hope to serve you even better next time!

Rileo Team

5つ星のうち5の評価

The response time for this service is very quick.

I like that it classes the conversations into the different times when particular statements were made.

2026年6月4日
Rileo.com ロゴ

Rileo.com からの回答

Thank you for your detailed review! We're thrilled that you appreciate both the response time and how the conversations are organized by timing. We put a lot of thought into making the output as clear and useful as possible. Your feedback truly inspires us!

Rileo Team

5つ星のうち5の評価

Good and straight forward where…

Good and straight forward where alternative app was failing with long recording file

2026年6月4日
Rileo.com ロゴ

Rileo.com からの回答

Thank you, Louise! We're delighted to hear that Rileo handled your long recording file successfully where another app had difficulty. Reliability with all types of files is something we're constantly improving. We appreciate your trust in us!

Rileo Team

5つ星のうち5の評価

good service

good service

2026年6月4日
Rileo.com ロゴ

Rileo.com からの回答

Thank you, Lorna! We're really happy to hear you experienced good service with Rileo. Ensuring every customer has a great experience is our commitment, and your feedback means a lot to us. We hope to see you again!

Rileo Team

5つ星のうち1の評価

DO NOT USE RILEO

DO NOT USE RILEO. They charge you £1.49 for a ONE TIME trial, and then take £39.99 a week later, despite not signing up for a subscription. Trying to cancel my subscription is impossible as they do not respond to emails. I am disputing this with my bank and reporting them for fraud.

2026年6月4日
自発的なレビュー
Rileo.com ロゴ

Rileo.com からの回答

Hi James, we're genuinely sorry to hear about this — we understand your frustration and we'd never want a customer to feel unheard or trapped. If our support team hasn't responded to your emails, that's not acceptable and we want to fix that. Please reach out to us again directly and we will personally make sure your case gets the attention it deserves. We want to resolve this for you.

Rileo Team

5つ星のうち1の評価

Scam

Scam, unable to cancel subscription

2026年6月4日
自発的なレビュー
Rileo.com ロゴ

Rileo.com からの回答

Hi Jack, we're sorry to hear you've had this experience — that's really not how things should go, and we genuinely want to help. Canceling should never feel like a struggle, and we'd like to sort this out for you personally. Please reach out to our support team directly at support@rileo.com, and we'll make sure your request is handled promptly.

Rileo Team

5つ星のうち5の評価

Velemeny

It gave a pretty accurate transcription from a 90 minute meeting conducted in hungarian

2026年6月3日
Rileo.com ロゴ

Rileo.com からの回答

Thank you for your wonderful review, Bennó! We're thrilled that Rileo provided an accurate transcription for your 90-minute Hungarian meeting. Supporting multiple languages is something we're passionate about, and it's great to hear it delivered! We hope to be of service again!

Rileo Team

5つ星のうち5の評価

Good so far.

Good so far.

2026年6月3日
Rileo.com ロゴ

Rileo.com からの回答

Thank you for your feedback, Trey! We're glad things are going well so far. We hope Rileo continues to meet and exceed your expectations as you use it more. Don't hesitate to reach out if you ever need assistance!

Rileo Team

5つ星のうち4の評価

Works fine

Could be faster and of course it’s paid but it’s okay.

2026年6月3日
Rileo.com ロゴ

Rileo.com からの回答

Hi Bart, thank you for the honest feedback. As for the pricing, we understand it's a real consideration, and we're always looking at ways to deliver more value. Feedback like yours genuinely helps us prioritize the right things!

Rileo Team

5つ星のうち4の評価

Good

Good. Experience

2026年6月3日
Rileo.com ロゴ

Rileo.com からの回答

Thank you for your review! We're glad to hear you had a good experience with us. If there's anything we can do to make it even better next time, please don't hesitate to reach out. We appreciate your feedback!

5つ星のうち5の評価

Good experience

Good experience with this

2026年6月3日
Rileo.com ロゴ

Rileo.com からの回答

Thank you so much for your kind words, Marcus! We're really glad to hear you had a good experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible. We hope to continue exceeding your expectations!

5つ星のうち5の評価

Parfait

Parfait. Et service client très réactif

2026年6月2日
自発的なレビュー
Rileo.com ロゴ

Rileo.com からの回答

Merci beaucoup pour votre retour, Anne-Laure ! Nous sommes ravis que vous ayez trouvé notre service parfait et que notre équipe ait été réactive. Votre satisfaction est notre priorité et nous ferons tout pour maintenir ce niveau de qualité. À bientôt !

5つ星のうち1の評価

I paid for a one-time transcription but got subscribed without my consent!

I paid for a one-time transcription. I followed all instructions to state I wanted to pay once and be done. Then I found they charged me for a subscription I did not consent to sign up for! When I tried to cancel the subscription using my logged in account, they said they could only cancel via email. That’s a scummy practice because they can claim to just never receive your email and keep charging you!

They did not warn me I would be forcibly subscribed and would need to cancel, and they make it hard to cancel when you finally figure it out and try to.

I’m disputing this with my bank. I refuse to let them get away with this.

2026年5月19日
自発的なレビュー
Rileo.com ロゴ

Rileo.com からの回答

Hi Lucinda,

Thank you for sharing your experience. We're sorry to hear that you feel disappointed with our service.

We take transparency seriously. Subscription terms, pricing, and billing information are presented during the checkout process before a purchase is completed. We understand, however, that misunderstandings can occur, and we appreciate feedback on how we can make this information even clearer.

We would be happy to investigate your specific case and review your account history. Please contact us from the email associated with your account if you have not already done so.

Best regards,
Rileo Team

5つ星のうち5の評価
Rileo.com ロゴ

Rileo.com からの回答

Thank you, Simon! We're thrilled to hear that you find our platform great and simple to use — that's exactly what we strive for. We appreciate you taking the time to share your experience and look forward to continuing to serve you!

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