The Ringley Group レビュー 

744
TrustScore 5段階評価の4

4.1

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Ringley have been continuously appaling since they took over the management of an estate in Hertford several years ago. They increased service charges enormously pledging that it was one off due t... もっと見る

5つ星のうち5の評価

Dilara has been really great at responding to issues we've had with noise in our set of flats - very responsive and pro-active. Thanks very much.

5つ星のうち5の評価

I wanted to take a moment to say a huge thank you to Jonny, the Site Manager at Denham Film Studios. Everything he does for us and for the local community is genuinely appreciated. He is always so su... もっと見る

企業が回答しました

5つ星のうち5の評価

Our building Relationship Manager Desiree is a massive asset. Since she arrived a whole raft of issues that had been left for far too long are finally being addressed. She goes above and beyond in her... もっと見る

企業が回答しました

企業情報

  1. 不動産管理会社
  2. 不動産コンサルタント

当該企業による記述

Ringley is an independent, award-winning, privately owned business specialising in residential property, with over 20 years’ experience and 10,000 homes under management.


連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

744件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 89%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(744)

過去12か月のレビュー数: 185

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Moved in Tuesday to the mailbox and the…

Moved in Tuesday to the mailbox and the help we received from all the staff was amazing. Especially Joanne. Thanks again.

2025年7月1日
自発的なレビュー
The Ringley Group ロゴ

The Ringley Group からの回答

Thank you so much for your lovely feedback! We're delighted to hear that your move-in went smoothly and that our team was able to support you, especially Joanne. We'll make sure she hears your kind words.

5つ星のうち5の評価

Blockage sorted

John Graham and Gary Burton came to my flat today regarding a blocked sink. We tried to figure out if it was the waste stack (outside of the flat) or inside. Eventually, they deduced it was inside, which is my responsibility of course. However, they both were keen to try a few options and after several different attempts, they cleared the block in the sink. Very prompt, friendly and quick to respond. Thanks to both for their help!

2025年7月1日
自発的なレビュー
The Ringley Group ロゴ

The Ringley Group からの回答

Thank you for sharing your experience! We're so glad to hear that John and Gary were able to assist you promptly and professionally. It’s great that they took the time to explore all possible causes and managed to get the issue resolved. We'll be sure to pass along your thanks to both of them.

5つ星のうち5の評価

A good experience

I have been using Ringley's services for two years and so far I am very satisfied, Ethan is my contact person and he has always helped me, responding quickly and clearly to my requests, this has made my stay worry-free with the certainty of having support if needed.

2025年6月26日
自発的なレビュー
The Ringley Group ロゴ

The Ringley Group からの回答

Thank you for leaving Ethan a five star review

5つ星のうち5の評価

Ethan was super helpful and friendly

Ethan was super helpful and friendly, made the move in super stress free, absolutely amazing at his job! Through out the process he was very understanding and helpful! All questions was answered and any help he’s straight on it! Thank you Ethan and Ringley

2025年6月25日
自発的なレビュー
The Ringley Group ロゴ

The Ringley Group からの回答

Great review for Ethan, it is great to hear that he has been able to assist you with your new property.

5つ星のうち5の評価

A Heartfelt Thank You to Nusha

I would like to express my deep gratitude here to Nusha, who truly helped us with everything that needed to be done for someone new to the house. She was always ready and willing to assist us with all the questions we had. We wish you all the best and every form of goodness.

2025年6月10日
自発的なレビュー
The Ringley Group ロゴ

The Ringley Group からの回答

We're truly grateful you took the time to share your experience. Nusha will be thrilled to know her efforts made such a positive impact. She genuinely cares about making everyone feel welcome and supported, and it's wonderful to see that recognised.

We’re so glad we could make your transition into the home a smooth one.

5つ星のうち5の評価

Aashootosh Dattani was great ⭐️

Aashootosh Dattani was great at answering any questions I had and helped me understand my outstanding bills and breakdowns. Thank you!

2025年6月4日
自発的なレビュー
The Ringley Group ロゴ

The Ringley Group からの回答

It is great to hear that Aash has been able to assist you, thank you for leaving him a five star review.

5つ星のうち5の評価

A big thank you to Douglas at Prospect…

A big thank you to Douglas at Prospect Place for fixing an issue in my apartment-many thanks he did a very good job

2025年6月4日
自発的なレビュー
The Ringley Group ロゴ

The Ringley Group からの回答

Thank you for taking the time to recognise Douglas for his hard work

5つ星のうち5の評価

Georgia and Gary saved my day!

This morning I got locked in my flat as the door handle came out, the door closed and got stuck. I called the GMV concierge, Georgia and Gary came to help me right away. They were lovely and they tried to comfort me while they were doing the work. They managed to open the door and fix the issue in a short time. Thank you both so so much!

2025年6月4日
自発的なレビュー
The Ringley Group ロゴ

The Ringley Group からの回答

The benefits of having on-site staff is their ability to resolve issues quickly, it is great to hear that Georgia and Gary were able to help you today without the need to call a locksmith. Thank you for leaving them a five star review.

5つ星のうち5の評価

Portal difficulties

Spoke to Aashootosh today with a query regarding my service charge account. He gave me the information I needed and helped me to access my account. He was very professional, helpful and friendly.

2025年6月3日
自発的なレビュー
The Ringley Group ロゴ

The Ringley Group からの回答

It is great to read your five star review for Aash, and to hear that he was able to help you access your online portal.

5つ星のうち4の評価

John E Graham Recommendation

John E Graham has the courtesy, professional experience and drive to appropriately support leaseholders across the estate management spectrum, delivering excellent and timely service

2025年5月30日
自発的なレビュー
The Ringley Group ロゴ

The Ringley Group からの回答

Thank you for leaving John a review, is there anything John could have done differently to achieve a five star review?

5つ星のうち5の評価

Highly Professional Support from the Ringley Group

I should like to record receiving very highly professional and empathetic support from Relationship Manager Susi Jay when I contacted the Ringley Group needing legal advice.

2025年5月21日
自発的なレビュー
The Ringley Group ロゴ

The Ringley Group からの回答

We’re proud to have team members like Susi who go above and beyond to support our clients. Your feedback is truly appreciated and will be shared with Susi and the wider team.

5つ星のうち5の評価

Fast response and resolution

I received fast and excellent service when reporting the issue of overgrown hedges and trees behind our flat. Aashootosh Dattani handled the matter very efficiently, promptly contacting the gardeners and resolving the issue within a couple of days of my initial contact with Ringley.

2025年5月22日
自発的なレビュー
The Ringley Group ロゴ

The Ringley Group からの回答

Thank you for your great feedback! We're so pleased to hear that you received fast and efficient service when reporting the issue with the overgrown hedges and trees. Aash is a valued member of our team, and it's fantastic to know he was able to resolve the matter so promptly.

5つ星のうち5の評価

Thank you Jonnie at Denham Film Studios

Since starting at Denham film studios, Jonnie has been hardworking, reliable and very helpful. He is committed to making the film studios a better place to live. I’ve had several issues over the last few months which have been so much easier to deal with due to Jonnie’s support, knowledge and guidance. Thank you very much Jonnie!

2025年5月23日
自発的なレビュー
The Ringley Group ロゴ

The Ringley Group からの回答

Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear how much of a positive impact Jonnie has made since joining us at Denham Film Studios. His dedication and supportive nature truly embody the values we strive for, and we're so glad he's been able to assist you effectively.

5つ星のうち5の評価

Susi- highly commended for outstanding service

Susi, the relationship manager for my block at GMV, provided invaluable assistance in clarifying the recent service charge bills and correspondence. The documents were presented in a format that was difficult to comprehend, leaving ambiguity regarding the demands and deductions made by DD. Susi went above and beyond to understand the issue, ensuring that the information she conveyed was both accurate and clear. Her professionalism and exceptional interpersonal skills were evident throughout our interactions, and I highly commend her for her outstanding service.

2025年5月22日
自発的なレビュー
The Ringley Group ロゴ

The Ringley Group からの回答

Thank you for leaving a five star review for Susi, it is great to hear that she was able to support you and explain the budget and demands for you.

5つ星のうち5の評価

Been living at the Mailbox apartments…

Been living at the Mailbox apartments for over a year now (Stockport). Apartments are really good, and the landlords are generally very helpful with any problems/issues that need solving. Situated in a prime location too.

2025年5月9日
自発的なレビュー
The Ringley Group ロゴ

The Ringley Group からの回答

Thank you for taking the time to leave a five star review, we really appreciate your feedback and are glad to hear you were happy with the location, apartments and the assistance provided.

5つ星のうち5の評価

Joanne has been so lovely and helpful…

Joanne has been so lovely and helpful in the whole process of moving to our new flat.

So prompt, quick and informative and been such an easy process!

2025年5月21日
自発的なレビュー
The Ringley Group ロゴ

The Ringley Group からの回答

Great to read your feedback for Joanne, thank you for your five star review for her

5つ星のうち4の評価

Ringley group is doing very well with…

Ringley group is doing very well with their customer engagement and promptness. I love and appreciate my experience of their services and look forward to future engagements

2025年5月19日
自発的なレビュー
The Ringley Group ロゴ

The Ringley Group からの回答

Thank you for taking the time to leave us a review and the teams customer engagement.

Is there any feedback you could give us which would have helped us achieve a five star rather than 4 stars?

5つ星のうち5の評価

A very positive experience

Our previous Factors were frankly useless and borderline criminal. Since switching to Ringley, our development has improved vastly and they even reduced the costs after reviewing the books. The difference and improvements in site and services has been night and day.

My correspondence with them has always been positive and pleasant and I'd like to give a special shout out to Denise at Ringley Law for going above and beyond when we urgently needed specific documents for our solicitor. She really helped us out.

I highly recommend Ringley.

2025年5月16日
自発的なレビュー
The Ringley Group ロゴ

The Ringley Group からの回答

It was great to read about your positive experience with Denise from Ringley Law, I am pleased to hear that she was able to assist you with the documents and information you required.

5つ星のうち1の評価

Shocking Neglect and Incompetence – Avoid Ringley at All Costs

Despite paying hundreds of pounds every month, our building was left in a shocking state of neglect under Ringley’s management. The bin store was so filthy it attracted mice — leaseholders had to buy professional cleaning tools and clean it themselves. The bike shed and windows were broken for months with no repairs, and the roof garden was completely unusable due to bird droppings.

A major leak on Floor 1 and in the garage went unresolved for over two months, causing extensive damage to the walls. General cleaning was consistently ignored, and any effort to get Ringley to take responsibility was met with silence or delays.
It was only after a change in landlord that a new management company took over — thankfully.

Please steer away from Ringley property management.

2025年2月19日
自発的なレビュー
The Ringley Group ロゴ

The Ringley Group からの回答

Prior to the end of our management period, your Relationship Manager held a meeting with residents to explain the financial position and the limitations around day-to-day management. As you're aware, the only available funds for managing the development come from Service Charges. Unfortunately, your development was transferred to Ringley with a ‘sales’ budget rather than a properly structured operational budget, which significantly limited available resources.

Additionally, there were unpaid voids for vacant units left by the developer, which were only settled when the freehold was sold. These financial constraints meant that Ringley had to operate on a very restricted budget from the outset.

We fully acknowledge the concerns raised and appreciate that these issues are not the fault of the owners or residents. However, with such limited funding, we were required to prioritise statutory compliance over other works.

We hope that your new Freeholder will provide their managing agents with the appropriate funding needed to carry out the necessary remedial works and address the outstanding issues.

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