Risecoffeebox レビュー 

196
TrustScore 5段階評価の4.5

4.7

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5つ星のうち5の評価

A brilliant gift idea for coffee fans. Have ordered a few times now and the coffee has always been a huge hit with the recipients. Had a small issue this last time with delayed stock affecting delive... もっと見る

5つ星のうち5の評価

What wonderful coffee. Tasted gorgeous and fresh full of flavour. That alone is worth re ordering without the free gift in the subscription box. But what a really lovely is this companies attitude to... もっと見る

企業が回答しました

5つ星のうち3の評価

Received the Christmas advent calendar as a gift. The coffee was great each day and superb variety and tasting note explanations. However, Christmas eve was decaf which was a little disappointing - h... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent coffee. I drink decaff which is often the poor relation. Not so with Rise. They give me high quality decaff coffee every time. No chemicals used and I really can taste the difference. On the... もっと見る

企業情報

  1. コーヒー焙煎機

当該企業による記述

At RISE we’re shaking up the coffee industry and raising the bar in what it means to take a more responsible approach to sourcing great quality coffee. We don’t believe great tasting coffee should compromise the wellbeing of people or the planet, so we put those two things first in everything we do to help people feel better about getting their coffee kick. We call it Friendly coffee


連絡先

4.7

優良

TrustScore 5段階評価の4.5

196件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(196)

過去12か月のレビュー数: 51

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5つ星のうち5の評価

A brilliant gift idea for coffee fans

A brilliant gift idea for coffee fans. Have ordered a few times now and the coffee has always been a huge hit with the recipients.
Had a small issue this last time with delayed stock affecting delivery but the customer service and communication was excellent so really not a problem

2026年6月11日
自発的なレビュー
5つ星のうち5の評価

Great little service

Great little service, decent choice

2026年4月1日
自発的なレビュー
Risecoffeebox ロゴ

Risecoffeebox からの回答

Hi Diana, thank you so much for the ⭐⭐⭐⭐⭐ review, we are so glad to hear you have enjoyed RISE. Thanks so much, Alice and Ben :)

5つ星のうち5の評価

What wonderful coffee

What wonderful coffee. Tasted gorgeous and fresh full of flavour. That alone is worth re ordering without the free gift in the subscription box. But what a really lovely is this companies attitude to honesty, customer service and delivering a quality product. The website is warm and the notes show a small company trying to make it in ridiculously competitive market by offering a quality product and trying to make you feel valued for you business. Well done Rise, there's something lovely in having you as my coffee supplier.

2026年6月6日
自発的なレビュー
Risecoffeebox ロゴ

Risecoffeebox からの回答

Thank you sooo much for the amazing ⭐⭐⭐⭐⭐ review - we are so glad to hear you had a great experience and loved the coffee we chose! Thank you so much for choosing RISE. You have made our day - Alice and Ben :)

5つ星のうち5の評価

The coffee is great and I like the friendly team

The coffee is great and I like the little surprise treats that come in with every order.
The team is very friendly and reply to emails promptly, helping solving any small issues quickly, highly recommend their service!

2026年5月28日
自発的なレビュー
Risecoffeebox ロゴ

Risecoffeebox からの回答

Hi Ioana, thank you so much for the ⭐⭐⭐⭐⭐ - we are so glad to hear you have been enjoying the coffee and extra treats! We put a lot of time into sourcing the best coffee we can find and so glad to hear you like it! Thanks for the review, Alice and Ben

5つ星のうち5の評価

Fantastic coffee - give this a try!

Fantastic coffee. Love that it’s curated and carefully chosen bags that arrive each month from Alice and Ben. Great customer service too - very responsive and helpful.

2026年5月26日
自発的なレビュー
Risecoffeebox ロゴ

Risecoffeebox からの回答

Hi Rebecca, thank you so much for the amazing ⭐⭐⭐⭐⭐ review, this has made our day!!! We are so glad you are enjoying the coffee we have picked :)
Alice

5つ星のうち5の評価

Coffee Subscription is Brilliant

We've had the coffee subscription for a few years and we still always look forward to receiving our box each month. The coffee is always great quality! The customer service is brilliant too, always communicating and resolving any issues quickly. Would highly recommend to anyone who values a good cup of coffee each morning.

2026年5月23日
自発的なレビュー
Risecoffeebox ロゴ

Risecoffeebox からの回答

Thank you so much for this amazing ⭐⭐⭐⭐⭐ review, this has made our day! We are so glad to hear you have enjoyed the boxes and experience! Alice

5つ星のうち5の評価

One of the best cofres I’ve had in a…

One of the best cofres I’ve had in a while.
If it keep up this way, boy, what an experience !

Thank you!!!!!

2026年5月12日
自発的なレビュー
Risecoffeebox ロゴ

Risecoffeebox からの回答

Thanks so much for the amazing review and we are so glad to hear you loved the coffees! YAY! Alice and Ben

5つ星のうち5の評価

Nice coffee

Nice coffee, great customer service,

2026年5月15日
自発的なレビュー
Risecoffeebox ロゴ

Risecoffeebox からの回答

Thanks so much for the lovely review liz!! So glad to hear you loved the coffee - Alice and Ben

5つ星のうち5の評価

Amazing Coffee and Lovely People

Boxes are amazing, filled with 3 bags a different branded coffee every 4 weeks and an extra surprise. I love that you can push orders back or request them sooner The customer service is exceptional (shout out to Jen helping me with my order) Thank you Rise Team :-)

2026年5月7日
自発的なレビュー
Risecoffeebox ロゴ

Risecoffeebox からの回答

Hi Sally, this is so great to hear! Thanks for the ⭐⭐⭐⭐⭐ - you have made our day! I will pass the review on to Jen as she will be super happy to see this too. Thanks again, Ben

5つ星のうち5の評価

Two gift subscriptions

I have now gifted 2 subscriptions. Just yesterday these two people were discussing how much they enjoyed the coffees you choose.

2026年5月10日
自発的なレビュー
Risecoffeebox ロゴ

Risecoffeebox からの回答

Hey! Thank you soooo much for the ⭐⭐⭐⭐⭐ - that means so much to us and thank you for gifting! We are so glad to hear they enjoyed our coffee choices, we put so much time into making sure the coffee is perfect, so this review has really made our day. Thank you! Alice

5つ星のうち5の評価

Exceptional decaffeinated coffee.

Excellent coffee. I drink decaff which is often the poor relation. Not so with Rise. They give me high quality decaff coffee every time. No chemicals used and I really can taste the difference. On the odd occasion where I have had a problem they have dealt with it very quickly which has increased my trust in them. Highly recommended.

2026年5月6日
自発的なレビュー
5つ星のうち5の評価

Helpful, fast, understanding.

I already have enough coffee and forgot to cancel my subscription and this morning had an email saying I'd paid for a box. I emailed them and with in an hour or so got a Reply. Jen helped me and said they'd cancel and refund the order for me or delay which ever I wanted.

They were helpful, and gave great customer service. I'd recommend as a customer or as a person whos forgotten to delay an order who needs help.

Great service

2026年4月17日
自発的なレビュー
5つ星のうち5の評価

Amazing coffee

Amazing coffee, and fab customer service! I look forward to receiving the coffee every month :) thanks!

2026年4月8日
自発的なレビュー
Risecoffeebox ロゴ

Risecoffeebox からの回答

Hi Wen, this is amazing to hear, we are so glad to hear you are enjoying it and you found our customer service helpful! Have a lovely day, thanks for the ⭐⭐⭐⭐⭐, Alice and Ben

5つ星のうち5の評価

Lovely small buis

We’ve had the subscription a few months and the coffee is always delicious and a high standard, and is easy to adjust delivery schedule if we go away. Jen from CS replied to a query v quickly and was very lovely and polite.

2026年4月8日
自発的なレビュー
Risecoffeebox ロゴ

Risecoffeebox からの回答

Hi Ellie, thank you soooo much for the kind review, we are so glad to hear you are enjoying RISE coffee and you found our customer service helpful - go Jen! Have a lovely day, thanks for the ⭐⭐⭐⭐⭐, Alice and Ben

5つ星のうち5の評価

Bought as a gift and we are both really…

Bought as a gift and we are both really enjoying all the coffees. So good to support independent small brands

2026年3月22日
自発的なレビュー
Risecoffeebox ロゴ

Risecoffeebox からの回答

Hi Caroline, thanks for the support and gifting RISE! Have a lovely day, thanks for the ⭐⭐⭐⭐⭐, Alice and Ben

5つ星のうち4の評価

For coffee lovers

The coffees are delicious and definitely niche. Not made for everyone though. Only if you are quite open to different tastes. Their service is very friendly as well and I love the booklet with the info on where the coffee is coming from. Only minus is that I am a huge coffee drinker, and the price tag is not the most affordable. If you drink 1/2 coffees a day I highly recommend it.

2026年3月3日
自発的なレビュー
Risecoffeebox ロゴ

Risecoffeebox からの回答

Hi Patricia, thank you so much for leaving us a lovely review! We are glad to hear you enjoyed the different coffees and tastes - there is so much variety out there in coffee :)
We generally source coffees that are chocolatey and nutty and great for your flat whites or americanos but do occasionally also include coffees that are a bit different too.
Perhaps the bi monthly option could be good for you, or keep an eye on our blog as we reveal the coffees on the 1st of each month.

Hopefully next time we can get the ⭐⭐⭐⭐⭐ next time! :)
Alice and Ben

5つ星のうち5の評価

Best start to the day

I only have one cup of coffee per day, so I need it to be good. When I looked into subscriptions, the Guardian gave Rise a great review and that was good enough for me! So far it has been excellent and I look forward eagerly to each new delivery.

2026年3月3日
自発的なレビュー
Risecoffeebox ロゴ

Risecoffeebox からの回答

Hi Lynn, thank you soooo much for the ⭐⭐⭐⭐⭐ - you have made our day!
We are so glad to hear you enjoy each delivery that is such great news.
Thanks again,
Alice and Ben

5つ星のうち5の評価

Just had my first box

Just had my first box, I’m really pleased with it. Great super fresh coffees at a great price and really convenient.

I emailed customer services about something and Jen was super helpful, which makes a huge difference. I’ll be keeping my subscription for sure.

2026年2月25日
自発的なレビュー
Risecoffeebox ロゴ

Risecoffeebox からの回答

Hi Matthew, so glad to hear you have enjoyed the box and we are so glad Jen was helpful, if you ever have any issues always give us a shout :)
Thanks again! Alice and Ben

5つ星のうち3の評価

Received the Christmas advent calendar…

Received the Christmas advent calendar as a gift. The coffee was great each day and superb variety and tasting note explanations. However, Christmas eve was decaf which was a little disappointing - had to then pop to the shop early morning to pick up coffee. Then Christmas day was an empty box, though had bought alternative coffee the previous day so was covered! I had difficulty claiming the gift and forgot about it. Now just tried to claim the gift again (11 Jan) and I received a prompt saying it expired 31 December.
Fun idea and good coffee, but disappointing ending to a Christmas gift.

2025年12月25日
自発的なレビュー
Risecoffeebox ロゴ

Risecoffeebox からの回答

Hi Ben, Ben here, founder of RISE, thank you so much for taking the time to leave such considered feedback. We really appreciate you sharing both what worked well and where things fell short.

First of all, we’re genuinely pleased to hear you enjoyed the coffee itself, the variety across the calendar, and the tasting notes - that means a lot to us as we put in so much time in sourcing them.

Regarding Christmas Eve and Day: our thinking behind including a decaf on Christmas Eve was that it could be a nice evening option ahead of the big day, but we completely understand why that felt disappointing - it was a really good coffee, so hopefully you did enjoy it (even without the caffeine). We’ve taken this feedback on board and will make sure future calendars are caffeine-only.

On Day 25, our advent calendar is designed as a 24-day countdown to Christmas (as per the front and back), but we fully appreciate how an empty door on Christmas Day can feel like an anticlimax in the context of a gift. That’s on us, and it’s something we won’t repeat either!

In terms of the gift claim, we did communicate in emails and online as well as at the top of the page that the form would close on 10th January, and asked anyone who missed it to email us directly - so we could still provide the same experience. Unfortunately, we can’t keep the form open indefinitely into the new year, but we’re always happy to help manually.

If you’d be willing to drop us an email at hello@risecoffeebox.co.uk, we’d genuinely love to send the gift out to you directly and hopefully help end things on a better note and reconsider and hopefully we can make it a ⭐⭐⭐⭐⭐ experience.

Thanks again for your feedback it’s incredibly valuable to us, and it really does help shape what we do next. We’d love the chance to turn this experience around.

Alice and Ben

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