レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

Minulta hävinnyt 3100-13100€ ja vastaavat todella hitaasti. Tämän jälkeen tilini suljettu ja en pääse mitään todisteita keräämään tästä. fully scam casino.

5つ星のうち1の評価

complete ripoff of a casino dont waist your time use a different casino that actually rewards its users properly like stake as you get weekly and monthly bonuses there. rizk on the other hand usless i... もっと見る

5つ星のうち1の評価

Alltså det här en rutten och fattig sida. Mest spel som dom har skapat själv dom inte visar RTP. Dom ber dom att verifiera dig, vilket man gör och dröjer allt dom kan för att du inte ska ta ut... もっと見る

5つ星のうち5の評価

Having experienced some woeful online gambling sites. I felt it only prudent that I should let you know that you are certainly not one of those. I cannot praise Rizk highly enough. From your ‘w... もっと見る

企業情報

  1. オンラインスポーツ賭博の販売業者
  2. ギャンブル サービス
  3. オンライン カジノまたは胴元

当該企業による記述

Rizk is part of the internationally recognized Betsson Group and is a leading online casino. Home to Captain Rizk, whose mission is to ensure the best promotions, the most exciting games, and the fastest withdrawals. Rizk offers over 2000 Casino games, over 300 Live Casino Tables and Gameshows, and a world-class Sportsbook with some of the world’s best odds. The Wheel of Rizk (which is kind of like the Wheel of Fortune, but a million times cooler) will give you guaranteed rewards, from Free Spins to huge Jackpots. And if you ever find slot games boring, the Rizk Races will give you the opportunity to compete with other top players for awesome daily prizes. Rizk’s customer support team is always online when you're in need and will respond almost instantly. The Rizk team wants players to be safe with their gaming and wise with the way they play, so we encourage you to gamble responsibly at all times.


連絡先

1.9

期待以下

TrustScore 5段階評価の2

291件のレビュー

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ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Scamming players with bonuses

Scamming players with bonuses. They have popups advertising bonuses that they dont even offer.

Customer service is really poor.

2021年10月10日
自発的なレビュー
Rizk ロゴ

Rizk からの回答

Hello Kim,

We're sorry you've had this experience on Rizk.com. We recognise your review is from some time ago. Good news is that we have made improvements since your last visit, in particular to our customer care options.

We apologise if the bonus displayed to you was unavailable. We'll be in touch for more details to see what we can do and find out if we slipped up somewhere.

5つ星のうち1の評価

TAKE YOUR MONEY BUT DONT…

Your usual no morals take your money and avoid paying gambling site
No live chat.
Customer services number is based abroad and not included in your exclusive minutes.
JOKE.

2021年9月30日
自発的なレビュー
Rizk ロゴ

Rizk からの回答

Hello,

Sorry you've had this experience with us in the past - best way to contact us would be: https://support.rizk.com/

5つ星のうち1の評価

pathetic company used them for years…

pathetic company used them for years and years sent documents and verified 3 times then i got a email asking for more documents source of wealth etc which i found massively intrusive so i offered to send all my i.d and pdf of my bank account not good enough for rizk so they banned me find it very odd seems like uk players arnt welcome anymore i feel there going down hill and just stealing fund and delaying now which is disgusting just read what other people have had to say since bonus buys was banned in uk they dont want us and support is rude and useless

2021年8月29日
自発的なレビュー
Rizk ロゴ

Rizk からの回答

Hello Scott,

This isn't what we want to hear from customers who have been with us for years - your review is quite old now, so we're happy to say we've made lots of improvements since.

We're sorry that we haven't hit the mark with you here. Our due diligence requirements are carried out to the highest standard to help keep players safe.

We'll get in touch with you directly to see if we can do anything to help.

5つ星のうち1の評価

Don't waste your time.

Don't waste your time.

I signed up, sent all my documents to be verified which was time consuming and took me to chase it up.. eventually confirmed all verified.

I made my first deposit about a month later... First deposit amount £49... instantly my account is blocked and put on a cool off period until reviewed.. its now been over 2 weeks and me constantly chasing them for answers to just be told its 'still being reviewed'

How can you class a £49 deposit as quote ' high activity on your account' - haven't placed one wager with you and total deposits of £49... and then waste my time but Just leaving my account being reviewed.

Don't waste your time with a company who doesn't understand customer service.. such a poor poor experience

2021年8月24日
自発的なレビュー
Rizk ロゴ

Rizk からの回答

Hello,

Sorry to hear you've had this experience with us.

We do carry out standard due diligence and player protection processes, as all online casinos should. This is to the benefit of everyone and is done without exception.

We'll be in touch for some more information to see if we can help you out further.

5つ星のうち5の評価

From my own experience

From my own experience, this site is good. I won some on slots and after I uploaded all my documents I got fast withdrawal and money was on my PayPal really fast. So far I'm loving it!

2021年8月16日
自発的なレビュー
5つ星のうち1の評価

My very first deposit was lost.

My very first deposit was lost.
Now i have to submit screenshots of the transaction and my bank statement as proof. Sit around waiting for how ever long until I get a response. Im glad i only did a small deposit to try out first. May as well kiss that deposit goodbye

2021年8月5日
自発的なレビュー
Rizk ロゴ

Rizk からの回答

Hello Bradley,

We're sorry you had this experience with us. If the situation was resolved we'd appreciate an updated review, but if not, we'll be in touch through private channels to get some more info and see what we can do for you.

5つ星のうち2の評価

Stupid processes in place

Great selection of games and decent rewards however I am close to giving up with this site ,they block your account from depositing constantly because they repeatedly ask you to send statements and payslips every 3 months even though it’s clear I can afford my small stakes. you also have answer stupid questions by email repeatedly and on the phone otherwise your
Account remains blocked. I understand know your client and money laundering but I must have repeated the same procedure 10 times in less than a year. No other site does this after the initial money laundering docs.

2021年7月25日
自発的なレビュー
Rizk ロゴ

Rizk からの回答

Hi Sarah,

Thank you for your feedback.

We're glad to hear you have enjoyed our games and rewards, and of course sorry to hear our player safety checks have caused you issues. We do have to carry these out as part of our duty of care, and we do them regularly as player safety is our top priority.

5つ星のうち1の評価

Awful.

Awful.

No words...

2021年7月22日
自発的なレビュー
Rizk ロゴ

Rizk からの回答

Hi Ashley,

We're sorry you feel this way about us! We'll be in touch privately as your review is a little vague on what went wrong - hopefully we can help you out.

5つ星のうち1の評価

I was given a telephone call from a…

I was given a telephone call from a representative from Rizk Casino as I had looked into signing up but didn't actually make a deposit. So he offers me a 100% match and 50 spins if i sign up he even stayed on the phone with me as I reset my password just to make sure the bonus was given to me but here I am 6 hours later 4 chats later 5 emails later and still nothing. Oh and they told me to please not play any games with the deposit I made until this is resolved. UNBELIEVABLE

2021年7月14日
自発的なレビュー
Rizk ロゴ

Rizk からの回答

Hi Leah,

We'll be in touch privately to look into this for you.

Thank you!

5つ星のうち1の評価

MAX 1€ Bet...Online Casino für Arme

MAX 1€ Bet...Online Casino für Arme
Der Mitarbeiter wollte mir die ganze Zeit weis machen das jeder Slot auf der Seite 1€ max bet hat, und hat jedesmal mit einen CopyNPaste Antwort sich für mein Verständnis bedankt. Wirklich nicht mehr weiterzuempfehlen diese Seite, was will ich den mit 1€ Bets.....

2021年6月29日
自発的なレビュー
5つ星のうち1の評価

Bad!

Very bad!! I won 9800 euro and now they don’t want to pay me. I have picture and screen of my bet and that I win!

I am going to lawyer with this!

2021年6月19日
自発的なレビュー
5つ星のうち1の評価

AVOID!!!

They are crooks. Pure and simple. Please avoid. There's many good online casinos but rizk.com is the worst so far to my experience. If you close your account they will keep all you documents and not delete them. Don't even give them documents. They demand everything and if you don't oblige they will lock you out of your account

2021年6月16日
自発的なレビュー
Rizk ロゴ

Rizk からの回答

Hi Mak,

Sorry to hear about your negative experience.

Rest assured we store all data in line with relevant GDPR policies.

If you would like more information please do not hesitate to contact customer support.

5つ星のうち1の評価

Not worth the stress!

Joined Rizk about November last year. In January of this year, they asked me to provide documents. Not a problem.....I've gambled online for 2 decades, so am well aware of the procedure. Drivers license....no problem. Bank statement....no problem. However, another requirement was up to 3 months worth of payslips. I'm self employed, so do not have & never have had any type of payslip. I simply pay myself a wage when required. I told Rizk this and they said they'd get back to me within 24 hours with an alternative.

We're now 5 months on and I haven't heard a peep from them. So basically I've given an online company my personal details, to which they haven't even confirmed delivery of........Great way to run a business! I contacted them once telling them I was still waiting on their response. They never replied, so I'm not going to waste any more time with what is clearly a rogue outfit. I can see it a mile off as I've been the victim of many a rogue gambling site through the years.

Don't bother with these crooks guys.

2021年6月4日
自発的なレビュー
Rizk ロゴ

Rizk からの回答

Hi there Ross,

Sorry to hear about your experience at Rizk Casino.

Good news is that we've made some updates to customer support systems since your last visit.

We do have a strict verification process, though in this case it sounds more like an issue of your particular outlier falling through the cracks in our customer care.

We'll be in touch for some more details to look into this for you!

5つ星のうち1の評価

Worst Online Casino

Endless issues getting my account verified, gave them phone bill, passport scan, payslip... still not enough now they are wanting a copy of my works contract and a full bank statement. Never known such a corrupt site. i refused to send the other documents as there isn't any requirement for these documents by the anti money laundering legislation.

i some how managed to get through to the withdraw link and now my withdrawal is processing it says. however i tried to log back in later to check progress and now it says my account is blocked...

conmen the whole lot of them
give me my money and get rid of my account.

2021年6月2日
自発的なレビュー
Rizk ロゴ

Rizk からの回答

Hello Fraser,

Sorry to hear about your experience at Rizk. The good news is that we have made some improvements since your last visit.

This is part of our due diligence requirements we are bound to carry out without exceptions.

We'll reach out and see if your situation was ever resolved. If it was, we'd appreciate an updated review!

5つ星のうち1の評価

This casino is a joke no way if…

This casino is a joke no way of contacting them at all. Live chat was another site who said I need to contact rizk strange as that was who I was requesting a call back from. Live chat comes up with error 404 so I cant speak to them then. I used to play fine until I was winning already has sent ID and stuff then they wanted proof of funds sent it twice still not opened my account up. And sent everything they asked for so glad I never had a large amount of money because it would still be sat there.

2021年5月26日
自発的なレビュー
Rizk ロゴ

Rizk からの回答

Hi Tracy,

Sorry to hear about your experience at Rizk. Good news is that we have made improvements since your last visit.

Customer support in particular has been dialled up, and this seems to have been the critical issue in your case.

The verification process is quite strict as we are required to be as per due diligence requirements. We'll be in touch to see if we can help you out privately.

5つ星のうち1の評価

they blocked me too and could not take money i have won

they blocked me too, i have won 10 000 euros and they did not allow me to transfer via mastercard and also could not allow me to transfer via account because my county was not in the list, and at last they blocked me

2021年5月20日
自発的なレビュー
Rizk ロゴ

Rizk からの回答

Hello there,

Unfortunately we are not able to accept players from countries where we don't hold a licence. While we're always trying to expand, we must respect the laws of each region in doing so. The circumvention of these blocks is a clear breach of our Terms and Conditions we have no choice but to act upon.

5つ星のうち1の評価

Bevor diese 5 sekunden warten regel…

Bevor diese 5 sekunden warten regel nach jedem dreher kam und noch nicht mit deutschland kooperiert wurde. War ich 8000 euro im plus bei rizk. Seit dem kein gewinn mehr. 2.5 k rein gebuttert und nie über 700 euro gewonnen. Witzlos geworden... Spielt auf malta seiten..

2021年5月8日
自発的なレビュー
5つ星のうち1の評価

Slots sind programmiert auf abzocke

Slots sind programmiert auf abzocke. Hinterlistige Spieletreiber stecken zusammen unter einer Decke.. Zahle das erstemal 20 ein, gewinne 400.danach 2 Monate jeden Tag 50 eingezahlt und bin nur 1 mal auf 200€ gewinn gekommen. Die beobachten, speichern deine Spielweise, je nach einzahlung geben sie dir die Hälfte am Anfang und danach nichts.du kannst einzahlen wie du willst, spielst alles drunter und drüber"absolut nichts"Die schreiben 97%Ausschüttung. Ich spiele seit 12 Jahren online, kenne Spieler und Süchtige, sie alle verzocken es wieder, nur wo geht das Geld hin wenn die meisten es wieder einzahlen, verzocken. 97,96% unverschämt, offensichtlich, menschenverachtend, Familien und Existenzen zerstören, genießt euer leichtverdientes Blut Geld. Wieviel Kriminalität wohl entsteht, Raub,.. derzeit wird doppelt abgezockt und Deutsch, Europa soll richtig Zahlen, Regierungen wollen jetzt was vom Kuchen und schauen zu, wie bei Merkur Gauselmann.. Elend. Armselig, Kapitalistendenken

2021年5月6日
自発的なレビュー

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