Roaring21 レビュー 49

I won $2700as a payout from a cash bonus play. Well when I went to collect after verifying my account and after them sending me congratulation emails all of a sudden I get an email that says sorry we can only give you $1000 in small print it says on the cash bonus, you can’t get that much in the small print that nobody can actually read and see I still don’t know where it is and it doesn’t matter it’s just that I think it is totally unfair to do that. Why would I discontinue playing knowing that I’m not going to get that money they just wanna give you a chance to continue playing so you can lose it and not get any of it. I’ve been a longtime customer and I am a senior citizen and maybe don’t read the fine print like I should not just with this casino with their other parent casino called casino max I thought it was horrible what they did by misleading me so beware if you’re on bonus place stop playing as soon as you can because you won’t get all your money and not only that you won’t find out until it’s time to collect good luck

Winning the money definitely made it a better experience. I just want an even better experience and win more money. I love gambling. It’s my biggest vice and I like that they pay out quickly. I’ll keep playing as long as I keep winning thank you thank you

Thank you for wiring my winnings.

Haven't received it

The games are as fair as any land-based casinos are and the payouts are always received within 5 days in most cases!

Excelente pagan super rápido y me encanta la familia de Casino Roarin

Staff easy to work with...professional...get a good feeling when you talk to them...not too many rules...

😠 UNACCEPTABLE BUSINESS PRACTICE & STERN WARNING 😠
This company's behavior is a clear and direct example of bad-faith business practices designed to prevent legitimate payouts. After being a customer since 2020, I finally initiated a withdrawal, and the company manufactured a dispute over my proof of address to deny the funds.

Their official policy requires proof of address to be dated within the last 90 days. While this is their stated policy, they have found a way to use this requirement to make the resulting documentation issue my fault, entirely disregarding my circumstances.

Despite the fact that I suffered a recent fire—which explains the lack of a current utility bill—I immediately provided multiple, recent, government-issued documents that unequivocally confirm the address matching my primary government ID.

The company's refusal to accept verifiable, governmental proof of identity and residence is not a clerical error; it is a calculated stall tactic. They are intentionally weaponizing their 90-day rule and rejecting superior proof of identity simply to void the transaction.

It is evident that any person with basic common sense would recognize the provided governmental documentation as irrefutable proof of address. Their rejection of these documents is a deliberate search for the flimsiest possible excuse to void the transaction and retain the funds.

WARNING TO ALL POTENTIAL USERS:

EXERCISE EXTREME CAUTION. Do not assume that passing their initial verification process guarantees a successful payout. This company appears to be actively seeking any and all loopholes to avoid honoring withdrawals. I strongly advise you to complete their entire, rigorous withdrawal verification process before committing any significant deposits.

This is a clear warning: they are looking for a way out, and they will find one by shifting the blame for their own rigid policy.
Also they have MANY sister sites ..I would search out those and avoid them also!

My email id is
Account. Shubhamydv45
I claimed my free 20usd and played and got a jackpot of 600 then I connect to team and want to chek my country because while I was registered they automatically set united states in address when I said to correct my address then they guys deducted all my bonus money.😭😭 Then don't want to me play and win guys why you are so cunning. And tell me where you guys said that bonus are not available for india i didn't see anything About that but you guys takes all my wining.
Haw much I was happy after winning that amount but you guys..
Please give my money back to me i want to play
Other wise I will complaint against you in higher authorities...

My favorite casino I always come back to! I have won many times with one win being very large. They honor their payouts and had no problems whatever with them. Been playing with them for years and I will remain a loyal player because they are honest and don't try and scam you or not payout. They are one of the only online casinos I have experienced nothing but great customer service and do exactly as their terms claim. They have the best bonuses with not so strict rules like all the other casinos. Their sister casinos are also great.

I've been a customer of Roaring 21, Cherry Jackpot and their other casinos for years, and they’ve consistently exceeded my expectations. Their customer service is top-notch—always friendly, knowledgeable, and quick to resolve any issues. Response times are lightning-fast, whether through chat or email. Most importantly, their payouts are reliable and processed swiftly, making the experience hassle-free. Highly recommend them for a seamless and trustworthy gaming platform!

The withdrawal times are a little slow and that is why I rarely play on the site. Besides that the games are great and a huge variety!

OK, I am very happy that I won a little bit of money but why would they allow you to win $4000 when you can only cash out 400 and then I cashed out 450 and they only still gave me $349.99 What’s up with the penny not that I care but I gave 450 so because I knew they were gonna charge the $50 and they took that and another $50 and then another penny whatever I had issues with this a couple years ago and this is why I won’t be going on this website too much. It’s not cut and dry like I like but I wanna thank you for giving me the free $40 to play and that’s what I won on.

I didn't get my money because of Bitcoin error. didn't try to help me. I'm out $200.00. shushelle

this is a straight scam casino. ive been trying to redeem with them for two weeks. first my deposit was not big enough, so i deposit 35 more. i build my account to 500$try to withdraw and they said that im under coupon stipulations still that i can only max out at100$ and i can only do blue rewards card good at all their casinos, this was because u can only withdraw to your bank over 200$ so i said fine give me your stupid card for 100$ turn around and build that into 400$tried to withdraw and am still on their pending list for payout wtf really just pay me. they can take the money out of my bank instantly but its been a week ive been waiting straight two thumbs down

it was awesome to actually collect your payout in a week time and to be able to collect it. I love roaring 21....I will be a member forever

They are scammers. They absolutely refuse to pay you ANY WINNINGS.
So first, they made lying excuses about my bank not being verified. It took me a long time and an extreme headache to keep getting all the paperwork they kept making up that they wanted, but finally, ugh, done. They can no longer claim that.
Next, oh look, my card isn't verified? Wait, they withdrew from my card CONSTANTLY, and it's not even on the information for the payout. They do not need it for the payout at all, as the bank account number is separate, but now they are demanding it. They want both cards I've paid before with, pictures front and back. The problem is that one no longer exists, as it was lost so that is why I have been using the second card. We finally get past this hurdle.
On the withdrawal, they already charge a $25 transaction fee. Okay, whatever. But get this, many years ago, I had won over a thousand dollars, and they refused to pay, said something about I bet wrong, and so took away all my winnings and just put the original $35 back in my casino account. Now, all these years later, they are saying they are going to charge me for that $35 loan they think they gave me all those years ago. I have deposited and lost MANY times since then. They didn't make an issue of that $35, which was mine originally, even after they stole all my winnings, and I deposited and lost after that, UNTIL I try to make a payout. Now they say they are charging me that $35 from 5 years ago that they credited back to my account. Are you f-ing kidding me?
I swallow the stupid charge, because I just want the rest of money at this point. Then, I get an email saying, oh, the money can't be sent to Korea. THEY SENT ME $200 MANY YEARS AGO WHEN I WON BEFORE TO THE SAME ACCOUNT! My account has been verified! Everything has been done, and now they are just saying, 'oh we can't send it,' even though they have done it once before? There is no reason or excuse for this. They just CONSTANTLY find ways to never pay you the money! Do not trust them! They will never EVER pay out. They couldn't find any other excuse than, we just can't now. What the hell is that? Stay away from them and all their sister casinos - CasinoMax, CherryJackpot, SpinFinity, SlotsRoom, and SlotsNinja! That's all them under other names because they keep scamming people and getting bad reviews.

OOOMMMGGG!! DO NOT GIVE ANY OF YOUR MONEY HERE. THE GAME I PLAYED WAS RIGGED AND DIDNT PAY ON WINNING PAYOUTS. IN THE CORNER IT SAYS HOW MUCH YOU WON AND IT NEVER GETS ADDED TO YOUR BALANCE. ROBBERY!!!! I EVEN NOTICED THAT IT WAS DOING IT AND ASKED FOR MY MONEY BACK WHEN I HAD ALL THE MONEY I STARTED WITH AND THEY REFUSED. I HAVE A VIDEO OF THE FRAUD AS WELL THAT I WILL BE USING

Beware. You can have two different family members with accounts living at the same address, however, if you use any of their bonuses and win money, they will then void your winnings, stating that you broke their rules. I won nine hundred and fifty dollars and they refused to pay me. So stay away if you like to use any bonuses at all.

AVOID AVOID AVIOD

Customer service is friendly but with robotic text book replies.

Happy to take 3k. But when I make a withdrawal (Monday 22nd) waited two weeks then told there had been a processing issue and now I have to repeat the process again and wait another week.
Nearly a month and still no payment recieved.
They offered a 100$ bonus credit with x10 wager term attached as compensation.
totally pointless.

There is clearly no care for customers just the bank cards.

Edit.
I have changed my review as the company did as they said and fixed the issue.