Robinson Reade レビュー 

119
TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We have been very pleased with all members of the team for their professional and helpful advice on the phone or in person. Always kept up to date with information to put our minds at rest with any is... もっと見る

5つ星のうち5の評価

I’m not sure how to begin to express my gratitude and admiration for Robinson Reade They have truly been exceptional as my choice of estate agents to sell my home. They have helped me above and bey... もっと見る

5つ星のうち5の評価

Robinson Reade always go above and beyond - would highly recommend their services! They were both our sale and purchase agent and Donetta went out of her way to help fix a legal boundary issue on our... もっと見る

5つ星のうち5の評価

Robinson Reade sold our flat very quickly. Good marketing material and a video was used to help. Once we received an offer, Robinson Reade chased everything and kept their finger on the pulse throu... もっと見る

企業情報

  1. 不動産業

当該企業による記述

We first opened our doors back in 2004. We're now based in Park Gate, with services extending across the beautiful stretch of land we've endearingly named 'the Strawberry Coast' in honour of its rich strawberry-growing history. As a proud independent agency, we're not governed by head office targets, meaning we can advise clients on what's in their best interests and not because we need to hit a corporate sales figure. As PropertyMark agents we're independently regulated, adhere to qualification standards, and follow a strict Code of Conduct. This means we're accountable to a disciplinary panel for any lapses in these standards, reaffirming our commitment to excellence in service. We've built our reputation on the levels of honesty, care and professionalism we feel everyone deserves.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

119件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(119)

過去12か月のレビュー数: 18

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5つ星のうち5の評価

Sale of our property

We have known about Robinson Reade for a while now, and decided to use them to sell our property.

We loved the video of the property, created by Jane.

Every action done by RR has been done with a jovial and friendly attitude.

When a problem occurred further back in the chain, I visited the main branch to find Donetta actually on the phone, trying to chase up various people, to gain a resolution to the issue.

Nothing has been too much trouble for them!

2023年11月3日
自発的なレビュー
Robinson Reade ロゴ

Robinson Reade からの回答

Thank you so much Pete & Tracy.

I know there were some highs and lows over the last few months, so thank you for your patience. Donetta has certainly topped up her understanding of the Scottish house selling process due to your buyers' troubles along the way! Jane

5つ星のうち5の評価

The A selling team in Park Gate.

From the moment we dealt with the team at Robinson Reade we felt they were very professional. Every member we dealt with were VERY helpful. Everything went smoothly in the sale,and we were kept informed all the way. Lovely people to deal with. Highly recommended.

2023年1月1日
自発的なレビュー
5つ星のうち5の評価

Whiteley house sale

We received an excellent service from the initial valuation visit through to exchange of contracts. Special thanks to Donetta Holland who kept us informed regularly through what turned out to be a very frustrating sales progression.

2023年9月20日
自発的なレビュー
Robinson Reade ロゴ

Robinson Reade からの回答

Thank you William, it can be a pain when there are a few people in the chain but we got there in the end. Hopefully all will go well on moving day tomorrow. Jane

5つ星のうち5の評価

I have been rejected so many times…

I have been rejected so many times looking for a decent apartment for me and my 2 young children. I am so greatfull that Robinson Reade property agents cane along and helped me, the process was smooth, no hustle and professional.

2023年6月26日
自発的なレビュー
5つ星のうち5の評価

Can’t fault the team at Robinson Reade!

Can’t fault the team at Robinson Reade!
They are all really friendly, professional, super efficient and know what they’re doing.
I had complete confidence in them to handle the sale of my property and was kept updated throughout the whole process.
Definitely recommend!

2023年6月2日
自発的なレビュー
Robinson Reade ロゴ

Robinson Reade からの回答

Thank you Jeannette, wishing you all the very best with the move. I hope that you will be very happy in your new home. Jane @robinsonreade

5つ星のうち5の評価

I cannot thank the team enough!

I cannot thank the whole team enough for making the sale of my property a smooth one! Every member of the team was polite, kind and incredibly knowledgeable. Communication was very good and nothing was too much. Sold my property within a week and dealt with everything with professionalism!

2023年3月31日
自発的なレビュー
5つ星のうち5の評価

My moving experience with Robinson & Reade.

My moving experience with Robinson & Reade at Park Gate has been a very positive one in comparison with other estate agents. They have kept me up to date each step of the way with the moving process. Also with their online mio app which is brilliant.! I would sincerely like to thank Donetta for her hard work and continuous support along with her team. Also for my moving in gift box and easter egg which was a pleasant surprise. Thanks again Robinson & Reade can't thank you enough.!
From a very happy customer

2022年12月16日
自発的なレビュー
Robinson Reade ロゴ

Robinson Reade からの回答

Thank you Denise, I hope that you are settling into your lovely new home :-) Jane

5つ星のうち5の評価

Brilliant communication

Robinson Reade have been fantastic throughout the whole process of our move. Communication has been prompt, and they were always there to answer any queries or questions. In particular, Donnetta has been outstanding at keeping us informed, reassured and up to date. Wouldn’t hesitate to use them again!!

2023年3月28日
自発的なレビュー
Robinson Reade ロゴ

Robinson Reade からの回答

Thank you for your kind words Abbie and good luck with the move next month! Jane Earley, Owner/Director @robinsonreade

5つ星のうち5の評価

Communication Experts

A special feature of the staff at Robinson Reade is that that it is a real team effort within which they have a brilliant communications system. It seems that whenever I ring, if my main point of contact is not available, whoever answers the phone knows the detail and can answer my enquiry to my satisfaction.

2022年11月15日
自発的なレビュー
5つ星のうち5の評価

Robinson Reade were really good at…

Robinson Reade were really good at keeping me updated right the way through from start to completion. Very helpful and professional. I wouldn't hesitate to use their services in the future.

2023年2月11日
自発的なレビュー
Robinson Reade ロゴ

Robinson Reade からの回答

Thanks Kieron, I hope that you are looking forward to moving in to your new home next week! We all wish you the best of luck.

5つ星のうち5の評価

Throughout the sales process Robinson…

Throughout the sales process Robinson Reade were helpful, professional and attentive. The sales progression chasing from Donetta was excellent - keeping me informed of delays in the chain, as well as driving the exchange and completion alongside my solicitor.
This is the second sale Robinson Reade have dealt with for me, and I would highly recommend them.

2022年12月22日
自発的なレビュー
Robinson Reade ロゴ

Robinson Reade からの回答

Thank you Lorraine, I'm so glad that we managed to secure the exchange before Christmas for you. Best wishes Jane

5つ星のうち1の評価

DO NOT RENT THROUGH THIS ESTATE…

DO NOT RENT THROUGH THIS ESTATE AGENT!!!!

WARNING! WARNING! WARNING!

This estate agent left us with toilets leaking through ceilings, filthy conditions, fencing down, burst pipe with no emergency numbers, mouldy internal walls, bathroom floor falling through and told us to leave straight away with no alternative.

2022年9月29日
自発的なレビュー
Robinson Reade ロゴ

Robinson Reade からの回答

Dear Adam,
I do understand that there were a few issues at the outset of your tenancy however, your recollection of events is somewhat different to our records. Unfortunately, it was the first time the house had been let so you were the first to highlight any problems at the property.
I believe we did recommend that you make a formal complaint at the time, but you chose not to do so, this route is still open to you should you wish for me to fully investigate your grievances, please email me at jane@robinsonreade.co.uk.
As ARLA PropertyMark members we pride ourselves on the level of service we provide and the standard of the homes we let, so it is extremely disappointing that you did not have a good experience of renting with us for which I am sorry.
I wish you well for the future.
Jane Earley
Owner/Director

5つ星のうち5の評価

All members of the Robinson Reade team…

All members of the Robinson Reade team were really understanding with us where we were unexperienced first time buyers. The 2 people (Phillippa and Sharyn) that showed us around the property were really positive and upbeat and answered questions we had. That then leads us onto Donetta, the lady that dealt with the purchase. She was amazing from start to finish, always brightening up your day whenever you had a phone call with her and would always answer any questions we had. She went far and beyond to get the purchase completed in good timing and did everything she could to help us. We would absolutely have dealings with Robinson Reade again.

2022年12月12日
自発的なレビュー
Robinson Reade ロゴ

Robinson Reade からの回答

Thank you Stuart, wishing a wonderful first Christmas in your new home.

5つ星のうち5の評価

Brilliant from start to finish

Brilliant from start to finish. Donetta kept us in the loop all the time. Would certainly use them again. Went out of their way to make sure everything smoothly

2022年11月30日
自発的なレビュー
Robinson Reade ロゴ

Robinson Reade からの回答

Thank you for your kind words, we hope that you enjoy your new home and exploring the area.

5つ星のうち5の評価

Selling your lifetime home.

Selling your lifetime home can be a very traumatic experience but without a doubt, Jane, Sharyn and especially Donetta smoothed this pathway for me. The staff all know their jobs well and are realistic in their achievable valuations backed up with excellent marketing. Many thanks to everyone.

2022年9月14日
自発的なレビュー
Robinson Reade ロゴ

Robinson Reade からの回答

You’re so welcome, I’m glad we were able to help make things a bit easier for you.

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