I reached out to Nolan a few months back about utilizing the equity in my home. Decided it wasn’t the right time but he continued to follow up and let us know he was still available if we ever needed... もっと見る
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Still didn't close yet, was supposed to on 10/5/26 but not just once but twice the paperwork was not completely filled out by Rocket Mortgage like it should have been. Documents I pre-signed had to be... もっと見る
Nancie Henderson was outstanding during one of the toughest transactions I’ve had in a decade. This was a complex sale involving a divorced couple, attorneys, and many moving parts. Through every cha... もっと見る
Tom, and Mia, have been extremely patient with us, always fast to answer and respond to all of our questions. We tried another mortgage company first, before Rocket & it was a disaster . Thats how we... もっと見る
企業情報
当該企業による記述
With a nationwide network of partners and locations, we deliver the title and closing solutions you need—when and where you need them. Our responsive team, paired with best-in-class technology, makes every transaction smoother.
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 31%に回答しています
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All went relatively well..for the most part
All went relatively well, other than scheduling the closing. Was told one thing, then get a call saying it wouldn’t work, to find out it would, but would have to reschedule with someone else. Is what it is I guess, but made it a GIANT pain in the ass.
Ian was amazing along with Allie
Ian was amazing along with Allie, Shannon, Jim, and most definitely, Jeni. Really awesome experience for first home purchase.
Latonya was very patient and…
Latonya was very patient and professional with us and answered our questions. She made the signing easy.
You helped us when our credit was score…
You helped us when our credit was score was low and in a few months when our score goes up then we will refinance to a lower rate.
Logan very friendly and relatable .
Logan very friendly and relatable .. Closing was quick and a good experience
Everything was just so simple and was…
Everything was just so simple and was made with as less stress as possible. As a first time homebuyer, I must say I had knots in my stomach the day of the closing, but they quickly went away after the closing was finished. I will definitely recommend Rocket Mortgage to friends and family.
The whole Rocket team is top tier
The whole Rocket team is top tier. Easy process. Will listen and help. Very professional and understanding. Try Rocket for your home purchase. They will not disappoint.
The process took to long
The process took to long. After signing my house over to the new owners. I was told later that day. That there was a problem with the amount money I was getting. There was a shortage. It took 6 days to straighten it all out. If it wasn’t for, Eric Seymour, I don’t think I would still have my money today. not to mention Maurita Somerville quit returning my calls. So in my eyes, this was not a good experience at all.
Very friendly and helpful
Very good service I worked with a very good team they got things done in a very timely manner and everyone were very professional.
Refinance experience
They handled everything for refinancing, even had the notary come to me in my tiny town hours away from any big city.
Turnaround was quick
Turnaround was quick - only 2 weeks start to finish. I received my money from the close later that day!
10/10!
Rocket made the entire process so easy! They took care of everything and was always there if I had any questions. My experience was excellent!
Overall
Overall, we had a great experience. Mia was super helpful and so very polite. Sometimes we did feel like we had to wait for responses back, but we were in a hurry and we did get responses back same day.
Easy Closing…
My Loan Officer was very knowledgeable and was able to answer all of the questions I had. The closing process was fast and very easy.
It was easy and quick
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