Rollino レビュー 

222
TrustScore 5段階評価の2

2.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち1の評価

As per usual sweet nothing. So submitted charge back because kryptonim who is linked to this on here payment wise has bad reviews to with this and many other non Gamstop casinos.

企業が回答しました

5つ星のうち5の評価

Ich verstehe die schlechten bewertungen nicht. Wer mit Bonus spielt - sollte die Bonusbedingungen, was den Auszahlbaren betrag betrifft, vielleicht auch mal durchlesen. Man wird bei jedem Bonus darau... もっと見る

企業が回答しました

5つ星のうち1の評価

Terrible made deposit didnt go though then said have to wait for bank to reserve the transaction so this happened. Then they took it back out my account I haven't even played on site a con and want my... もっと見る

企業が回答しました

5つ星のうち1の評価

Gambling is a mugs game anyway but this casino makes that fact hit home hard many times I’ve won some money and then there’s always a catch you can only withdraw 500 euros every two days … also when y... もっと見る

企業が回答しました


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2.1

期待以下

TrustScore 5段階評価の2

222件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 83%に回答しています

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.1

すべてのレビュー

(222)

過去12か月のレビュー数: 46

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5つ星のうち1の評価

This site is rigged with its fake…

This site is rigged with its fake review ,rtp is around 10%.Very very bad dont play here !Find another site .

2025年8月13日
自発的なレビュー
Rollino ロゴ

Rollino からの回答

Hi,

We’re sorry to hear about your experience.
We’ve requested more information via Trustpilot to contact you. As soon as we receive the details, we will review the situation.

Best regards,
Rollino Casino

5つ星のうち2の評価

I have deposited funds and worked my…

I have deposited funds and worked my way up to VIP, my account was verified and I have made numerous attempts to withdraw funds they are asking for photos of my debit cards which I deposited, unfortunately I had to destroy my first card I used and renewed the card which was a different long number but they are still consistently adamant they want to see the destroyed card I don’t use and won’t release funds, even though I have sent proof of address , photo identification and also my most recent debit card photos with all my name on and proof but still not good enough,

2025年8月18日
自発的なレビュー
Rollino ロゴ

Rollino からの回答

Hi,

We’re sorry to hear that you’re experiencing difficulties with your withdrawal. We’ve requested more information via Trustpilot, and one of our account managers will reach out to you directly to assist and help resolve the issue.

Best regards,
Rollino Casino

5つ星のうち1の評価

I registered and there was a offer of…

I registered and there was a offer of 20 free spins with no deposit.
I did not get them and after discussing with one of the customer service they said I did not use the promo code, but actually they did not had one. So please run from this dodgy website. If they want their image broken for 20 spins this would say everything about them. WASTE OF TIME

2025年8月7日
自発的なレビュー
Rollino ロゴ

Rollino からの回答

Hello,

We’re sorry about the disagreement and have just credited 30 free spins to your account.
The 20 free spins for verification are still available for you.
One of our account managers will get in touch with you to assist.

Best regards,
Rollino Casino

5つ星のうち1の評価

Just don’t waste your money waging is…

Just don’t waste your money waging is hard getting a bonus is hard and the hardest part is when you do win a little they keep requesting the same documents over and over again. So much I could not be bothered with the crap anymore. Just play at your own risk

2025年8月5日
自発的なレビュー
Rollino ロゴ

Rollino からの回答

Hello,

We’re sorry to hear about your experience.

To provide you with the best support, we’ve contacted you via Trustpilot for some additional information. Once we have the details, we’ll carefully review your case.

Best regards,
Rollino Casino

5つ星のうち5の評価

Good help from my Vip manager.

I got great help from Alina who helped with the withdrawal process. Seen some bad reviews but haven't had any of the same issues as listed. The selection of games are great.

2025年7月15日
自発的なレビュー
Rollino ロゴ

Rollino からの回答

Hi,

Thank you so much for your kind words! We're thrilled to hear that Alina was able to assist you and that you’re enjoying the game selection.

If you ever need anything, we’re always here to help!

Best regards,
Rollino Casino

5つ星のうち1の評価

Absolute joke of a site very sneaky on…

Absolute joke of a site very sneaky on bonuses as well got given a cashback bonus was no terms and conditions given win a few hundred euro gets cancelled then told 100 euro is the most can withdraw also withdrawals seem very slow quick enough to cancel the withdrawal but cant process one.

2025年7月14日
自発的なレビュー
Rollino ロゴ

Rollino からの回答

Hello,

We’re sorry to hear you’ve had a negative experience.

To better support you, we’ve reached out via Trustpilot for some additional details. As soon as we have that information, we’ll review the case thoroughly.

Best regards,
Rollino Casino

5つ星のうち1の評価

PICK A DIFFERENT SITE

This company are the sneakiest weasels in the industry. Trust me they will do everything & anything to not pay out wins. From bogus terms, ridiculous wagering & scam tactics it’s wild they have a licence. Beware if you ever meet the wagering from a bonus you’ll still not get all the money you’ve won. Only 5x the bonus given 😂 Regardless if you hit a jackpot it’s voided!! They take the money even after beating their near impossible wager requirements - oh it’s not in the T&C’s thought it’s a ‘policy’. Disgraceful tactic & a complete scam. You will NOT win with this company.

They won’t close your account just keep putting you off so you’ll keep spending & losing. They really are the lowest of the low. Find another site trust me you will not win against these thieves. Fair play is not scheming ways to stop pay outs. Vile company, with greedy pigs making the rules.
Shame on the lot of you. Shouldn’t have a licence.

DO NOT believe those fake ⭐️⭐️⭐️⭐️⭐️ reviews load of shi* written by their team. Pathetic.

Plenty other sites guys don’t use this one you will regret it.

2025年7月14日
自発的なレビュー
Rollino ロゴ

Rollino からの回答

Hi,

We’re sorry to hear about your experience.

To assist you further, we’ve sent a request for more information via Trustpilot. Once we receive your response, we’ll gladly look into the matter in detail.

Best regards,
Rollino Casino

5つ星のうち1の評価

Scamer

So , i have uploaded documents as requested to verify my account , the only thing I didn’t noticed is that when i registered i used my previous address, but still they shouldn’t close my account for this reason , i had 500€ to cash out now everything is gone . I tried to email them that i can provided other documents to prove my identity. But I did not get any answer from them . I can only say this casino is a scam

2025年7月10日
自発的なレビュー
Rollino ロゴ

Rollino からの回答

Hi,

We’re sorry to hear about your experience.

To better understand the situation, we’ve sent you a request for more information via Trustpilot. Once we have the details, we’ll be able to look into it further.

Best regards,
Rollino Casino

5つ星のうち2の評価

Rollino is a good website for slots and…

Rollino is a good website for slots and table games offering great bonus incentives also, however be warned…. They have a very sneaky clause which requires you to wager your deposit over 5 times before you are allowed to withdraw any winnings. Therefore even if you deposited 1000 pounds and won 5000 on your first spin of any game you would have to gamble 5000 to be able to withdraw. Further to this they have a daily withdrawal limit of 500 euros (funnily enough no deposit limit though) which means if you win big you have to withdraw it over a number of days. I felt this was very predatory knowing that most gamblers may use their balance whilst waiting to withdraw!

2025年7月10日
自発的なレビュー
Rollino ロゴ

Rollino からの回答

Hi,

Thank you for your feedback!

We’re happy to hear you enjoyed the games and bonuses. We understand your concerns and always encourage our players to review the terms before playing to ensure a smooth experience.

Best regards,
Rollino Casino

5つ星のうち1の評価

Scam casino don’t play here you will…

Scam casino don’t play here you will never win

2025年7月5日
自発的なレビュー
Rollino ロゴ

Rollino からの回答

Hi,

We’re truly sorry to hear your concerns.
Unfortunately, we were unable to locate your account with the information given.

To help us investigate further, we’ve requested additional details from you via Trustpilot. As soon as we receive your response, we will promptly review the situation.

Best regards,
Rollino Casino

5つ星のうち1の評価

Please don't waste your money absolute…

Please don't waste your money absolute scam.

2025年6月28日
自発的なレビュー
Rollino ロゴ

Rollino からの回答

Hi,

We regret to hear about your experience.

Your personal account manager will contact you soon to address the issue and work towards a resolution.
Thank you for your patience, we are dedicated to assisting you and finding a solution.

Best regards,
Rollino Casino

5つ星のうち1の評価

Scammers

Told the company if they didn’t close my account I would commit suicide. They refused and kept letting me deposit. Very sick company and scammers.

2025年6月16日
自発的なレビュー
Rollino ロゴ

Rollino からの回答

Hi,

We’re very sorry to hear what you’ve been through.
After reviewing the case, we can confirm that your account has been closed as requested.

If there’s anything else you need or if you'd like to discuss this further, please don’t hesitate to reach out - we're here to support you.

Best regards,
Rollino Casino

5つ星のうち5の評価

Been on this casino site for the last 5…

Been on this casino site for the last 5 months and really enjoying it, plenty of choices when it comes to game selections, also very quick in the chat with replying, the customer service is top notch ,highly recommended if your looking for a casino where your going to have heaps of fun .

2025年4月16日
自発的なレビュー
Rollino ロゴ

Rollino からの回答

Hi,

Thank you so much for your kind words and for being with us these past 5 months!
We’re thrilled to hear you’re enjoying the game selection and that our support team has been there when you needed them.

Your recommendation means a lot to us! Here’s to many more fun moments ahead!

Best regards,
Rollino Casino

5つ星のうち1の評価

I made a $250 deposit using cash to…

I made a $250 deposit using cash to code vouchers - which should be instant. The Cash to Code platform is saying the vouchers have been used. Yet, I have no deposit at the casino. The online support would initially not even look at it giving standard responses and was totally dismissive. Then the support email has been rude, not really caring about the customer. It is a Friday, Cash to Code is closed over the weekend and I will not have the deposit I made in good faith under a bonus offer. I am very angry at this point (15 hours post deposit). I don't have time or energy to deal with this terrible experience and customer service.

2025年6月14日
自発的なレビュー
Rollino ロゴ

Rollino からの回答

Hi,

We’re sorry to hear about the situation you’ve encountered.

To better understand and investigate this matter, we’ve sent you a request for more information through Trustpilot. Once we have the details, we’ll be able to look into it more thoroughly.

Best regards,
Rollino Casino

5つ星のうち1の評価

Scam. Be careful

I registered today from UK todau and they took my deposit. After taking my deposit was directed back to the site saying UK is banned use vpn to bypass. If I use vpn. I will never see the money again. That's what they want. Banned from site and the account balance is zero. They've taken the money. This site is a scam. They tried taking another 50 euros from my account without permission. I have alerted the fraud team from my bank and they said this has scam written all over it. Don't bother emailing them they will play around with words and not get to the point... Why would they let me put my UK address an dlet me register and message saying verification complete and let me deposit money and only to be told uk is banned. Becareful guys out there. Luckily I have video proof and screen shots. Emails are baseless. Return my money. Most likely they will send an email saying sorry to hear, it will take this long and it's not them it's the bank it takes this long for pending. Even with direct bank transfer lol etc and bullshit so they can money launder for longer. Your account will read zero forever and you will be conned. Any positive review is a paid review or they've written themselves.

2025年6月6日
自発的なレビュー
Rollino ロゴ

Rollino からの回答

Hi,

We're sorry to hear about your experience.

To help us investigate this case further, we’ve requested additional information from you via Trustpilot. Once we receive the details, we’ll be able to take a closer look.

Best regards,
Rollino Casino

5つ星のうち1の評価

Biggest scam

I would give it -5 if I could! I had 2 bonus where I wagered the 50x and ended up with a couple hundred in my account. But rollino don’t let you keep it! They take away all the money u have left. And give u a couple quid. Biggest scam casino out there. Please don’t trust this site.

2025年6月6日
自発的なレビュー
Rollino ロゴ

Rollino からの回答

Hi,

We’re sorry you’ve had this kind of experience.
Your dedicated account manager will be reaching out to you shortly to discuss the situation and help find a solution.
We appreciate your patience and are committed to resolving this for you.

Best regards,
Rollino Casino

5つ星のうち1の評価

I have had a large win on this site…

I have had a large win on this site over €100,000 and have been told I can only withdraw €500 a day! I sent all the documentation they required and was told this has been accepted via email from KYC which is there finance department.

I received my first withdrawal of €500 however the last two I have tried to withdraw keeps coming back as cancelled and they are telling me I am entering my IBAN number incorrectly which I have not done I done it exactly the same way I done it before which was successful. I have emailed NUMEROUS times and have had no reply. The only person contacting me is someone called jade via WhatsApp and says she is doing all she can to see what’s going on but somethings just not sitting right!

I have tried to contact them via there KYC email to discuss having the withdrawal limit increased from €500 a day as this will take me over a year to withdraw however no one is getting back to me

2025年5月2日
自発的なレビュー
5つ星のうち1の評価

Achtung abzocke !

Achtung abzocke !! Richtig schlecht !! Keinerlei gewinne und freispiele nicht vorhanden! Bitte nicht beitreten

2025年4月28日
自発的なレビュー
Rollino ロゴ

Rollino からの回答

Hallo Fabian,

es tut uns leid zu hören, dass du keine gute Erfahrung gemacht hast. Wir haben dir bereits eine E-Mail mit einer persönlichen Nachricht von deinem Kontomanager und einem besonderen Geschenk geschickt, um es wieder gutzumachen. 🎁

Wir sind für dich da und würden uns freuen, deine Erfahrung bei uns zu verbessern.

Mit freundlichen Grüßen,
Rollino Casino

5つ星のうち1の評価

DO NOT USE

AS soon as I won any money they accused me of value and betting and took ALL of my money including my deposit. They will just say you value bet if you win SO DO NOT USE. The funny thing is I won most of the money on the account playing BLACKJACK. THEY ARE CROOKS PLEASE USE ONE OF THE MILLION OTHER SITES AVAILABLE.

Update: these guys are still SCUM. THEY DIDNT REQUEST ANY ADDITIONAL INFO AND DONT RESPOND TO EMAILS

2025年4月27日
自発的なレビュー
Rollino ロゴ

Rollino からの回答

Hi,

We're sorry to hear about your experience.

To help us investigate this case further, we’ve requested additional information from you via Trustpilot. Once we receive the details, we’ll be able to take a closer look.

Best regards,
Rollino Casino

5つ星のうち1の評価

the worst bookie ever,i made 100…

the worst bookie ever,i made 100 deposit ,won 600 and they blocked my account ,sent 1 email that i did arbitration or broked rules and fortified my money,biggest scam company ,fake reviews ,even 0 star no have ,user inter777

2025年4月17日
自発的なレビュー
Rollino ロゴ

Rollino からの回答

Hi,

We're sorry to hear about your experience.

To help us investigate this case further, we’ve requested additional information from you. Once we receive the details, we’ll be able to take a closer look.

Best regards,
Rollino Casino

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