Roost Heating レビュー 475

Roost Heating installed our hot water / central heating boiler 1 year ago and today we have had our first service. The ream are polite, tidy, and keep me informed of any issues. After having a different company for the past 15 years, I am very happy with the switch to Roost. Brilliant company that I can trust.

Excellent communication and the usual friendly and highly competent service.

They do 'what it says on the tin' !! They do their job effectively, efficiently and expertly. happy to say you get a quality response across different employees. Always the same thorough investigation, methodical estimating of requirements, and importantly, in problem solving and delivery of solution. Service of highest standard. Completely satisfied. Would highly recommend.

Fast, efficient, clean, professional and fairly priced.

Friendly and professional service! Always quick to respond to my (countless) enquiries. Great job, well done :)

Excellent communication, polite and knowledgeable engineer. Flawless.

Chris was great! Arrived on time and made sure we were all set up. Very helpful advice too. Plus the price was fair. RECOMMENDED!

We've used Tareq and his team at Roost now for the last 4 years. They serviced our old boiler, dealing with issues swiftly along the way, and have recently installed a new boiler. The engineers that have attended (Chris, Christian, Max, Jack, Aiden) have all been excellent - knowledgeable, polite and tidy - and when an unexpected problem arose post-installation it was dealt with
immediately within 24 hours under the warranty. We are very grateful to Roost Heating for all the help, and we wouldn't hesitate to recommend Roost for their outstanding work and customer service.
Thank you Roost Heating.

Extremely professional and reliable. From diagnosing the issue of my underfloor heating manifold to recommending a solution and then booking the work in and completing the work was seamless. A big thank you to the guys on the day - very polite and explained everything.

Such great service, from booking to the actual service of our boiler. Christian was so helpful.

Excellent customer service, great communication. Helpful and polite whist here doing the work and really responsive with follow-up queries. Would have no hesitation to ask them for help in the future.

Responded promptly to initial query, provided appointment quickly, explained charges.

Underfloor heating fixed in the initial call out which is great service. Technicians who attended very knowledgeable & friendly. Would use again.

We had ongoing problems with our underfloor heating. The people at Roost investigated carefully and were determined to leave us with a reliable and efficient system. They were exceptional problem solvers and considerate, polite and effective. All backed up by excellent customer service - answering/returning calls, keeping us informed of progress and basically doing what they said they would. Finally they left us with a system they believe our local plumber can keep serviced to save us money. We cannot recommend them highly enough.

Aidan installed a new radiator for us and we are very happy with the results. I liked how considerate he was of keeping mess to an absolute minimum and he didn't mind working under the watchful eye of our newborn which was great entertainment for her. Towards the end of his visit, he explained to us what he had done and happily answered all our questions.

Roost heating replaced our old boiler and our hot water cylinder tank in the airing cupboard along with the removal of the water tanks in the loft.
Aiden and Max did a great job, and the service provided was to a very high standard. Polite and answers all my questions. Highly recommended.
John Turner

Good price. Prompt service. Excellent communication. I will use again.

Just had Christian and Jack out to have a look at our Air Source Heat Pump. Really nice fellas, explained everything they were doing and needed to do really clearly and were prompt and efficient. Felt very comfortable having them in my home and would defo Italy use them again.

Would recommend for any plumbing issues and would use again.

Our house's heating system had been suffering from an existing fault which symptoms appeared to be caused by the UFH tripping the boiler. After a couple of other plumbers were unable to diagnosis the fault, I got in contact with Roost Heating. Long story short, cause was identified and resolved. Very happy customer.

This is the 2nd time I have used Roost. They are very efficient in making the booking. Their staff (Chris Smith) is super polite and knows his stuff. I can highly recommend this company.