Rosegal レビュー 

The clothes are beautiful, perfect quality and the right size. Fast shipping and excellent staff treatment!

Un sito fatto davvero bene con capi di alta qualità e vasta scelta

I love this app so much, I can buy many clothes for my MOM and myself, and get nice coupons to use too.

I truly love the selection of plus size clothing. I have ordered multiple items from this site including bathing suits. They have been true to size from the sizing chart. I get multiple compliments when I wear their clothes.

I love it. It’s very good shape

Ordered 3 outfits got them today they are prettier than the pics n fit true to size ..shipping took almost 2 weeks but will order again

Pierwszy raz zamówiłam z tej firmy przesylka przyszla szybko,sukienki według opisu rozmiar także.Polecam

i’ve gotten great clothing items from rosegal! make sure to check your sizing before you purchase an item! super good and packages normally come in about 3 weeks for me!

I ordered clothes from this company back in the middle of March, used Paypal pay in 4 to split the order hoping I would receive the order before I completely paid for it. So almost 3 weeks go by and order still not received. I check their site and tracking number, it shows delivered but no package was left at my address. I reach out to their customer service department to find out what to do in this case. I also reached out to the local shipping carrier who confirmed no package was left at my address. In the mean time I get a response from Rosegal CS, telling me that they do not show it delivered that it is still in transit. So I send them a screenshot of what I was showing on my end. They told then they have to research it on their end and could take 7-10 business. Hold up, so you expect a customer to wait while paying for items they do not have. I told this was completely unacceptable and they needed to resolve this issue sooner. They came back tonight telling me that they show it was delivered successfully to the address I supplied. Well I do not know where this package went or where it is, because I never received it. I don't want to say they are a scam, but that is how it feels to me. They take your money and you never receive your items. They tried to shove their terms and conditions at me, I could care less about them. They apparently do not care about their customers and just money is the bottom line. I will never buy or deal with this company again. They finally offered me a partial refund which I might as well take because they will never give me a full refund. A sham of a company in my opinion. So beware if you buy anything from this company, you may never get your package and be out money.

I ordered 7 items from them 2 weeks ago and they have arrived today. Was very surprised by this as most of the comments are long lead times. I was leery of what I would find once I opened the package, but it turns out that they look pretty good. They are true to advertising for the most part, and since I was expecting very thin, cheap fabrics, I'm not disappointed. One or two of the dress shirts are really pretty and fit perfectly. The packaging is really nice too, even though it WASTES a lot of plastic.

I normally have a good experience but the last thing i bought from them was not as expected and now they are not answering my tickets when asking to do a return

Order number ZZP2203041513432754

OMG just got the dress I ordered never and I mean never have I been so satisfied with a clothing purchase I ordered.
I was a sceptic but now I’m a believer.
Color size quality were amazing. I was impatient so I was thinking it was taking a long time but in actuality it was only a couple of weeks.
Will I purchase from them in the future…you bet I will!!!!
My daughter also just purchased a few garments from them and was also satisfied and looks forward to future purchases as well.
Thank You!

Общий обзор по пользованию сайтом.
Покупала много вещей на сайте в течении лет 3-4х. С сайтом только проблемы - сайт кривой, постоянные ошибки при оплате или навигации, поиске, установлении языка и страны.
Вещи приходят ужасного качества, пошиты плохо и криворуко, меньше на несколько размеров или ненормально огромные. Или совершенно непропорциональные - верх и низ такие, каких тел не бывает в природе.
Врут во всем - начиная от материала, который все полиэстер, даже если написано "хлопок", размеры врут, фото тоже фейковые - из настоящих каталогов, а шьют видимо бездомные в подвале по ночам.
Причем, у них нет стандарта размеров, вы можете купить несколько вещей одного размера и все они будут разные. Это тоже видимо рассчитывают умственно отсталые.
Половину заказов отменяют не предупреждая, при этом продолжая продавать этот товар, которого якобы нет.
Из 25и вещей, которые я заказывала на сайте, 5 - отменили без предупреждения, штук 5 набралось, которые случайно подошли. хотя и с натяжкой.
Остальные - выкинула, потому что настолько мудреное г**но, что даже переделать невозможно.
Начинаешь ругаться - включают дурачка, извиняются и как глухие. Но всегда боятся злобных покупателей и возвращают деньги, если очень напирать.
Но а время-то, время! Кто вернет потерянное
время на покупки и ожидание?
В общем - сайт отстойный, хотя можно иногда случайно попасть на приемлемую вещь, как со сломанными часами - дважды в сутки.
Изменений тут не будет, никаких улучшений тоже. Я думаю, они уже банкротятся, поэтому надо просто подождать, когда это случится.
Я не заходила на сайт 2 года, зашла сейчас посмотреть - таки ничегошеньки не изменилось. Тот же дешевый и глючный сайт, который не держит настроек.
PS. А, еще они рассылают "письма счастья" и просят за некоторые бонусы писать хорошие отзывы в интернете. Так что имейте это в виду, когда читаете восторженные отзывы.
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Обновление для ответа Rosegal:
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Там было множество тикетов и никакого результата, кроме возврата денег. Качество товара и обслуживания не изменилось. Вы безнадежны.
Я писала отзыв не о заказе, а отзыв об оценке всего магазина.
Я еще забыла упомянуть, что вы не опубликовали ни одного негативного отзыва.
Это еще и мошенничество.

Ordered clothes October 17, 2021. I have not received my delivery yet as of January 3, 2022. Having a very hard time with really really bad customer service. I was even told to contact the shipping company and trace my package myself.

DO NOT PURCHASE ANYTHING FROM THIS COMPANY!!! I ordered two shirts from Rosegal on October 26th, 2021. Today is December 3rd, still no package. For two weeks the "tracking" information says it's in flight- FOR TWO WEEKS??? I don't think so. I suspect it has never been sent. I contacted them and they said I have to wait until Dec 31st to see if it arrives??? Over two months to get two shirts, and from the looks of it I'm going to have to fight them on getting my money back. They are using the same old ploy of "are you sure the address is correct?" YES, I KNOW MY ADDRESS! I'm glad I only ordered two cheap shirts to see if it was worth it and it is absolutely NOT! DO NOT PURCHASE ANYTHING FROM THIS COMPANY!!!

12/10, still no delivery. order#ZB2110302259284225. Not that it's going to help any because they are just here to get people's money for nothing!

Sono pessimi
Ogni volta x ricevere gli ordini passano minimo due mesi e manca sempre qualcosa
L’ultimo ordine l’ho effettuato l’anno scorso 124€ e ancora non ho ricevuto nulla . Il supporto risponde che non trova il numero di ordine che ho inviato più volte ma sempre la stessa scusa
Ancora aspetto il rimborso perché la merce e’ tornata al destinatario

ticket E210419000791 Spero un anno fa

EV932672824CN Numero ordine

E dicono che nn trovano nulla

Sono ladri !!!!

ordered a dress 10th Sept 2021, was "dispatched" 15th Sept but still not arrived and it should of been here by now (25/9/2021) so i contacted them via messenger and said this and said i wanted a refund, they claimed they were "just checking" for me so again i said I just want a refund on the dress.
They came back with the information i have on the app and refused to refund my money because it had already been shipped out. They just keep telling me to wait for an update in 7-10 days of being dispatched when i say i want a refund. It's been 10 days since "dispatch" - today is the 25th september and it was "dispatched" 10 days ago.

Avoid these scammers! £20 lost and nothing recieved!

28/9/2021 - they are now trying to get this review taken down, guess they don't like genuine reviews!
This matter is now in the hands of my bank as i want my money back and it's not forthcoming from these scam artists!

Update 7/10/2021 - no communication whatsoever and no product has arrived, avoid as they are just scammers wanting your money then they refuse to refund giving excuses

Update 18/10/2021 - still not recieved, no communication

Update 26/12/2021 - woke up to an email to "verify" my review. So i sent trustpilot all emails and the facebook conversation i had with them. Hard luck "rosegal" in trying to get my genuine review removed!!

Anyone who reads this - ALWAYS keep screenshots of emails and any communication you have with them and when they refuse a refund just contact your bank and get it through them as "rosegal" ignore refund requests and refuse to refund!

Rosegal is a great shopping experience. All their sizes are fantastic, if you order a 14 you get a 14. Some fantastic and unusual fashion designes, if you want to stand out in the crowd you could do no better, excellent quality at great prices.

Io ho fatto diversi ordini e mi sono trovata sempre bene

I bought clothes from these people in June was supposed to be delivered at my house June 18th still today August 4th I still haven't received no clothes and no refund no nothing FedEx said they delivered them to a house with a red truck at the front door I have two pit bulls in my front yard there's no way they delivered it to my front door call them about four times call FedEx call the mall Can't Nobody Do Anything to return my merchandise nor my money I'm rosegal I don't know what their problem is they don't want to make nothing right they pretty much told me I was pretty much my lost so I'm out a hundred twenty bucks because they won't send me my clothes no refund my money I wish they would solve the problem thank you have a good day
Dont know how to start a new reply .
So I'm editing this one .
It's not my fault fedex drop my clothes off at the wrong house . It's not my fault their GPS or whatever they used took them to the wrong house . I would like my clothes and I would like them to be dropped off at MY house not someone else . I'm not sure how to reply to rosegal . Done talked to them several times and STILL nothing has been done . Get brownsboro post office to deliver my things . They know how to find me .
God bless you all !