Rotary Watches レビュヌ 

377
•
TrustScore 5段階評䟡の4.5

4.3

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I recently ordered my second automatic watch from the Rotary Seamatic collection as I was impressed with the first. The design is great and the watch feels like it belongs at a much higher price point... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I purchased a watch for my husbands 80th I was so excited ( prob more than him) but so sad it was too big for his wrist as he’d lost weight recently Rotary were great even though I’d taken off the... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

not even 40 days of having the watch and wearing on a casual basis no strenuous activities, the bezel stone had fallen out the top.(they class the apex 100 model as a sport/swimming watch). went to a... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Super-pleased with this watch - it’s the first mechanical watch I’ve owned since the 1970s! Build quality is superb and the design is excellent (yellow-face Seamatic 300 Auto, with standard steel clas... もっず芋る

䌁業が回答したした

䌁業情報

  1. 腕時蚈補造業者
  2. ・
  3. 時蚈店

Rotary Watches に぀いお

圓該䌁業による蚘述

Original British Design

Rotary Watches is an award-winning brand of classic timepieces. Established in Switzerland in 1895, Rotary relocated to London a few decades later, where it remains to this day.

Rotary timepieces are now sold in over 65 countries throughout the world. The brand specialises in designing enduring stylish pieces, blending the old with the new to achieve a timeless range of watches.


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

377件のレビュヌ

5぀星
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顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.3

すべおのレビュヌ

(377)

過去12か月のレビュヌ数: 69ä»¶

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5぀星のうち5の評䟡

The Rotary Club.

Ordered a lovely pair of his n hers watches for a very special event.
Easy order, swift delivery, quality items, job done.
Highly recommend.
Thanx 😊

2025幎1月30日
Rotary Watches ロゎ

Rotary Watches からの回答

Thank you for the review Gary, we are so glad that you both enjoyed your watches!

Fraser | Rotary Team

5぀星のうち2の評䟡

Really disappointed in Rotary!

Really disappointed in Rotary!

My wife gave me a watch 11 years ago, had worked fine since. Recently the numerals have fallen from the face of the watch.

I reached out to their service centre and they said they don’t have parts to do the repair. Had a few back and forths with them clarifying that I simply need the existing parts reattached.

They refused and just said but a new one, despite the sentimental value.

Poor customer service.

2025幎2月11日
自発的なレビュヌ
Rotary Watches ロゎ

Rotary Watches からの回答

Hi James,

Thank you for taking the time to write a review. We do apologise that we were unable to previously help you with your watch. Rotary has changed hands since you last contacted regarding a repair. We would recommend that you get in touch with our service team again as we may be able to assist you with this matter.

Alternatively a reputable jeweller should be able to help you with a repair.

Please do let us know if you would like to arrange a repair by emailing service@rotarywatches.com

Fraser | Rotary Team

5぀星のうち1の評䟡

I have tried to request a return twice


I have tried to request a return twice and I still have had no response. There is no customer service telephone number to ring. Not really how I expect a trusted company to treat its customers

2025幎2月3日
Rotary Watches ロゎ

Rotary Watches からの回答

Dear Brian, we sincerely apologise for the lack of response. The team will be in contact this morning and will endeavour to resolve the issue asap.

5぀星のうち5の評䟡

Happy chappy

Yeah, I’m happy with my purchase. I had A little issue with the watch which I had to do an email and I had a lovely response telling me what I needed to do and of course it was my fault. There’s nothing wrong with the watch and I’m very happy.

2025幎1月30日
Rotary Watches ロゎ

Rotary Watches からの回答

Thanks so much for the excellent feedback.

5぀星のうち1の評䟡

I am sure I ordered a watch for myself


I am sure I ordered a watch for myself but a man’s watch arrived - obviously I could have made the mistake but there is no way of checking on the order. I looked on the company website and it says you need to email to see if you can return it within 30 days I have done so and but not received a reply. I telephoned and after waiting I was cut off twice I then Chose a different option from the menu And spoke to a lady who said I could try a different email for the company, I have done Only to have it returned saying it is undeliverable!

2025幎1月28日
自発的なレビュヌ
Rotary Watches ロゎ

Rotary Watches からの回答

Hi Joy, we are sorry to hear this. We have worked with you to clear up the issue, we now hope that you are satisfied with our service.

5぀星のうち5の評䟡

Wonderful service

The customer service team were wonderful. I needed to order extra links for my watch, and they were so helpful and efficient - from my first email to the links arriving through my door took a week - 5 working days total!

2025幎1月14日
自発的なレビュヌ
Rotary Watches ロゎ

Rotary Watches からの回答

Thank you so much for the amazing feedback.

5぀星のうち3の評䟡

Very Average Experience

Courier company (DPD) kept hold of the parcel for 4 days before delivering. They then just dumped the box in next doors garden (while I was in!) and faked my signature confirming the delivery.
Watch delivered with minimal packaging so box was damaged, no instructions or links to instructions of any kind.
No paperwork with delivery either - no delivery note, receipt, invoice, or comp slip.
Watch is fine, service not so much.

2025幎1月3日
Rotary Watches ロゎ

Rotary Watches からの回答

Hi Chirs,

So sorry to hear about this issue with the courier, but glad that the watch is ok. We will pass this feedback onto the customer service team.

Many thanks,

Fraser | Rotary Team

5぀星のうち2の評䟡

No customer service as far as I am


No customer service as far as I am concerned, emailed rotary twice for an estimated delivery date, and never received a reply on both occasions,
Not good service.

2025幎1月2日
Rotary Watches ロゎ

Rotary Watches からの回答

Hi Gary,

We are sorry to hear that you didn't receive an email response. We will look into this with our customer service team this morning.

Many thanks,

Fraser | Rotary Team

5぀星のうち5の評䟡

Great Customer Experience

Raymond at Rotary watch sales department was really helpful, professional and managed to get me some watch bracelet links for my Rotary Havana watch for a really good price. A big Thank you to Raymond and to sales team!

2025幎1月2日
自発的なレビュヌ
Rotary Watches ロゎ

Rotary Watches からの回答

Thanl you for the positive review, we are so happy that you are pleased with the result! We will pass this review over to the team

5぀星のうち1の評䟡

Rotary watch/Problems resolved

Rotary watch servicing and cost. I posted an issue with Rotary. Following contact with the servicing team the problem was resolved and they have been polite, courteous and helpful. I was unaware that the £25 servicing cost was a one-off introduction and all following would be £133.50 as I wasn't told this when I purchased the watch. Anyway, I will be happy to get me watch back.

2024幎2月17日
自発的なレビュヌ
Rotary Watches ロゎ

Rotary Watches からの回答

Hi David, firstly, our apologies for the experience that you received. We kindly request that you contact us directly via our customer service team (service@rotarywatches.com) to understand your issue further and assist you.

5぀星のうち5の評䟡

Good Customer Service

Rotary provided a good service when I ordered my watch, packed and sent out in good time. There was a slight hiccup with the delivery notice but this was quickly sorted out by Claire in customer support, which is excellent service

2024幎11月27日
Rotary Watches ロゎ

Rotary Watches からの回答

Thank you for the review, we are so glad to hear of your positive experience

5぀星のうち5の評䟡

I love Rotary

I’ve had rotary watches for decades
automatic, manual and battery
I’ve also owned prestige brands Rolex and Tag Heuer.
Obviously the prestige watches win out over their cheaper rivals..but nothing more than Kudos.
Rotary watches keep perfect time, are reliable and long lasting and servicing/ repair/ parts are a fraction of the aforementioned.
I like the understated- ness of rotary Avenger watches.
If they keep good time they must be good

2024幎12月7日
自発的なレビュヌ
Rotary Watches ロゎ

Rotary Watches からの回答

We are so glad to hear this David, thank you for the kind words

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