Bought a watch for my nephew for his 21st birthday, and when it arrived the hands had fallen off. Despite repeated attempts to resolve the issue and multiple fob-offs from the support 'team', we had t... もっと見る
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GREAT dive watch, the very heavy duty Arctic 500m. contacted customer service for some reason and it was really a hassle, but as for the product, for the price, and even for a higher price, the pieces... もっと見る
It's a well priced, solid and functional timepiece. It works as an everyday and a sports watch. Good visibility and not huge on the wrist like many modern equivalents.
Returned a Tempest Automatic Navigator Watch (40mm) in perfect condition. No refund within 7 days as stated on website. This matter will be pursued. Really poor call centre performance. One person... もっと見る
企業が回答しました
企業情報
当該企業による記述
Rotate North is more than a watch company. We searched the earth for great performance products - beautifully designed and built to last - with exceptional environmental credentials. With not a lot to show for our efforts, we made a commitment… to create a range of design-led essentials that we couldn’t find elsewhere. At Rotate North, we will always make the highest quality utility products, imbued with minimal aesthetics and crafted from the most sustainable materials and processes possible.
連絡先
Belfast, 英国
- help@rotatenorth.com
- rotatenorth.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 29%に回答しています
通常2週間以内に回答
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I love the watch -- the Atlantic
I love the watch -- the Atlantic! It makes me smile when I see it on my wrist. It has worked flawlessly the week that I have had it, and I am excited for it to be my everyday watch for the indefinite future. I am particularly excited with it's robust qualities since I often engage in various outdoor activities and adventures that can be harsh on gear. The luminosity has been excellent--very easy to read at night, which I appreciate since I often find myself in low light settings. The delivery was flawless as well, arriving exactly when it said it would. So far I have been very pleased with the product and the overall experience. I would highly recommend!
I wanted to add to an earlier comment…
I wanted to add to an earlier comment (first impressions) that in the ten days that I've had the Tempest it has hardly lost/gained any time! I don't know if this is the norm, I don't know if it will change over the next few weeks or months but so far each time I compare the time on the dial it is spot on with my iPhone. Very impressive! I hope the very best for this company, it's a very competitive market but with quality like this it won't be long before they make a name for themselves that surpasses other micro brands.
Great watches
Great watches. Never had had such a good quality watch for so long still looking as new. Now I upgraded it with a new band (bracelet). I bought a color matching my race paddleboard. Happy ... All purchases at Rotate North worked fine, quick and clear!
I don't say this too often, but I recommend Rotate North! Looking forward for another Rotate Nort watch ...
Great service and superb watches and…
Great service and superb watches and watch band I have bought two watches and two watch bands . Solid watches high quality.
my rotate north uno strap was never in…the water or outdoor hevy use but broke after 2 years!
my rotate north uno strap was never in the water.....just lasted 2 years, this is already very sad...no warranty from your side.
so after a dissapointed time i took myself together and gave your company a second chance...ordered a new strap. the strap came in shiny cheap metal loo with a logo what is inidentifical....! i pay too much with the border extra for switzerland....the package was not really possible to open properly and ther e came out a lot of dust....then i cut with a sicor and cutte a piece of the strap!!!!

Rotate North からの回答
Very happy with quality of product and…
Very happy with quality of product and company communication. Purchased my watch through the website with a first time customer discount. After a nudge to customer services it was securely despatched and arrived the following week.
Great quality watch
I am very happy with my Rotate North Atlantic I bought in October 2020. However, I must say that the NATO Watch Strap gets broken too easily taking into account its good quality and quite high price. So I have already replaced it twice since then.
Almost Great. Definitely Recommend.
There was great communication from Rotate North and shipping was exceptionally quick.
I really like and have been enjoying the Arctic. Simple, yet well put together, the watch is very legible. If there was a band that allowed the watch to sit a bit less proud on the wrist and the hands were a little more substantial, this watch would be as close to perfect (for me) as I have found.
This is my only watch from this brand, but based on the quality and shipping speed I would recommend.
Contact facile et réponse rapide
Contact facile et réponse rapide
Produit d'excellente qualité
A great looking divers watch
I purchased the Artic model on a an orange rubber strap. The was a very minor QC alignment issue with one of the dial markers, which when sent back was quickly replaced with a brand new watch. So I'm very pleased with their customer service. The watch itself is a great looking piece, with unclutted dial printing, nicely brushed case finishing, lovely matt ceramic bezel inset and the bezel has a nice positive feel to it with no back play. The rubber strap is very comfortable to wear, has a lovely vanilla smell to it and the orange colour really suits the watch. It's quite a tall watch at nearly 17mm thick, so if you like your chunky diver watches like I do then this will not disappoint. Finally I'd like say how nice the overall design is, a lot of smaller watch brands tend imitate the larger more well know Swiss brands in their design, which can end up looking like homages. The Artic stands out on its own as fresh design and a watch that looks like costs far more than it does.
Return Customer
This is my 2nd True North watch. So impressed by the watch quality and speed of delivery. Purchased the Artic for my son for his Kyak adventures. Even more impressed when it arrived; it is a real statement watch. After a year I can still smell vanilla from the strap on my Tempest. Just makes me smile. Really comfortable with the NATO strap.
Best grab and go anchor for any collection!
Good web site, accurate information about the watches, easy ordering and super fast shipping.
The Tempest is a great watch. Near Goldilocks proportions, built like a tank, super accurate time keeping, projected almost 10 years of battery life, an easy to read dial and has quickly become a strap monster. This watch became my number one grab and go watch immediately.
Only niggle I have with the watch is the lume. It’s poor (not bad) with very small hour markers and no differentiation for the the 12 o’clock position. It is perfectly functional albeit at the low range of the spectrum. Overall this is not a deal breaker and the watch proves it’s functional worth every day.
Strongly recommend the Tempest for almost every scenario you would want a watch for (it will never be a dress watch, or could it hmmm). It has become an integral piece in my collection and I’m looking forward to my next purchase from Rotate North Watches!
Great quality watch
I recently purchased the Atlantic watch. The watch arrived in a few days. The look is amazing and the quality seems really great. It is a real pleasure to wear it. It really looks like a much more expensive watch. Also the accuracy is great: in the last week the watch only made +2seconds every day. I think it’s difficult to have more for this price range.
First class service with an even better…
First class service with an even better product 👍👍
What a beauty
Great job !
Well done watch, nice quality & nice looking 👍
Very fast and easy shipping (to France)
Very good job, many thanks !😉
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