レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Ordered a 6 foot orkney table runner in natural. Took 2 months to get it after emailing twice. Bought to match an Orkney natural duvet I’d bought 3 years ago. Finally received it and the color was... もっと見る

企業が回答しました

5つ星のうち1の評価

Almost 2 months no item no updates, just automated AI response after sending multiple emails about my order. I have just been scammed out of $300. Never patronizing them again!

企業が回答しました

5つ星のうち5の評価

It’s what I had hoped for: a sweep of cream ground for contrast with the cherry colored drop-leaf table and red-orange wood floors, and the ochre & burnt orange poppy petals for harmony. The substa... もっと見る

5つ星のうち5の評価

My husband went from saying, "I don't need linen pajamas" to "How did I ever live without linen pajamas!" Rough Linen you truly are the absolute best. We love your blissful sheets, stylish scarves, br... もっと見る

企業情報

  1. 住まい・ガーデニング

さまざまな外部ソースから提供された情報

Rough Linen makes fine quality home linens. Shop Linen Bedding, Bath, Table, Curtains and Clothing - Made in USA. Ethical, sustainable, responsibly made. Rustic, homespun quality and texture made from real, natural French and Belgian Flax. Custom table...


連絡先

3.2

まあまあ

TrustScore 5段階評価の3

1534件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 60%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

We love our linen sheets

We love our linen sheets. They are very comfortable and great quality. They launder well and don’t collect pet hair. We want more colors and styles to mix and match. We definitely recommend rough linen products!

2024年3月25日
自発的なレビュー
5つ星のうち5の評価

Perfect for staging a house.

I placed a new order with Rough Linen because the linens are so prized by me had been left in the tropics. White, smooth-linen curtains, and the king-sized summer cover and bed linens were used when a friend listed a great house in Hawaii. The curtains let the beautiful outdoors show through while keeping the strong sunlight from glaring and bleaching out hardwood flooring. The bed linens were gender neutral, age-neutral, classy, and instantly impressed without making a sound. Whatever the reason, the effect was universal in causing a pleasant reaction to the room. I believe it is minimalist clarity at its most appealing because the room inspires fresh awe. Rough Linen's tasteful textures and hues put forth "welcome home" like none other.

2023年5月10日
自発的なレビュー
5つ星のうち5の評価

Superior sheets were worth the wait.

It was slow coming because of production issues I’m supposing. But Rough Linen sheets are so superior to other linen bedclothes I’ve purchased that I did not resent the wait. The Orkney sheets are substantial and very comfortable. I prefer to line dry, but sometimes I have to use the dryer and have found that lesser sheets produce shocking quantities of lint. Not so with Rough Linen; very little fuzz was in my lint trap after washing and drying this sheet. Happy customer here.

2024年3月10日
自発的なレビュー
5つ星のうち5の評価

Excellent quality linen and wonderful company

We have been shopping with Rough Linen for perhaps a decade. The quality of the linen is exceptional and very comfortable during sleep (we enjoy both the Orkney and the smooth linen). The quality is very consistent, and the customer service is fantastic - prompt, courteous, reliable. We have multiple pieces that we will enjoy for years to come, and our guests also enjoy the treat of linen bedding.

2024年3月10日
自発的なレビュー
5つ星のうち1の評価

Never received my order from November…

Never received my order from November 2023. If you reach out to support, they keep changing the timeline on when the orders will actually ship, but as of writing this on March 6, 2024 my order still hasn't even shipped. Don't waste your time with this company.

Update: After following up several times, the order magically shipped and IT WAS NOT THE ITEM WE ORDERED. All this after after months of waiting. A waste of time and money.

2024年3月5日
自発的なレビュー
5つ星のうち5の評価

Great company & products

Great company. Quality products. Purchased the heavyweight linen sheets to try as I have always bought the lightweight ones before. Wasn't sure Id like them when They arrived, but I washed them in hot water and dried them and Happy to say I love the heavyweight over the lightweight. Best linen sheets I've ever bought, and I've purchased several brands. Waiting for restock on the natural color to purchase more!

2024年2月29日
自発的なレビュー
5つ星のうち5の評価

Best Apron Ever!

I have 3 Rough Linen aprons, two Bella and one original. I prefer the Bella because of the way the pockets slant and the rounded neckline. I wear one nearly every day, they protect my clothing and give me two big pockets to put everything in. Not sure how people garden in them, as they fall forward when you bend over. I'm a gardener and these aprons are much too nice to ruin in the garden! Get one, you won't regret it.

2024年2月29日
自発的なレビュー
5つ星のうち5の評価

ORIGINAL PINAFORE apron (ARTIST APRON)

I recently purchased an Original Pinafore Apron. I chose this particular style and to use it as an artist apron! I love it. The straps which cross over in the back are especially nice and do not pull on your neck! The two large pockets in front are great for placing supplies or a cell phone ! I am a very messy painter and the way it crosses in the back it gives great coverage to keep your clothes clean. The fabric is so soft and very lightweight. I choose the magenta color which is vibrant t like my paintings. Thank you for such a wonderful product!

2024年1月25日
自発的なレビュー
5つ星のうち5の評価

I love my linen napkins

I love my linen napkins, tablecloth, and runner, big time.
Easy & beautiful, I used them for lunch today and my guest stood up and said" I love the linen napkins". :)
The colors and drape of the fabric work so well in my little house in the woods where I try to use all natural products. Great company and service, Thank you!

2024年2月27日
自発的なレビュー
5つ星のうち5の評価

Happy customer

I love my linen! I'm Italian so I'm not easy to please when it comes to quality Linen, but I do love rough linen, they offer a few different choices on heaviness of the linen which I love.
I plan on purchasing more as needed for myself or family gifts.

2024年2月1日
自発的なレビュー
5つ星のうち1の評価

Truly abominable

Truly abominable.
Many delays in shipping which at first came with discounts and small gift cards as apologies. Then my order was wrong. I reached out to customer service and was told to wait because of an influx of emails. 3 weeks before I had to reach out to them to remind them. Finally I can return my INCORRECT order. It's now a month later and guess what? Still haven't received my original order. They just stole my money.

2024年1月24日
自発的なレビュー
Rough Linen ロゴ

Rough Linen からの回答

Dear Sarah,

We genuinely apologize for the challenges you've faced with your order, and we're truly sorry for any inconvenience caused. Your feedback is crucial to us, and we take your concerns seriously.

We understand the frustration caused by shipping delays, order mistakes, and communication lapses. We deeply regret any impact this has had on your experience with Rough Linen. Our team is actively addressing these issues to enhance our services and prevent such situations in the future.

We appreciate your patience and want to assure you that your correct order is on its way to you. We hope it arrives soon and meets your expectations. If there's anything more you'd like to share or if you have further concerns, please don't hesitate to reach out. We're committed to making things right for you.

Thank you for bringing this to our attention, and we value your understanding.

5つ星のうち5の評価

My Favorite linen

Rough Linen is very responsive when I contact them. I ordered a bag for Christmas and they stated up front that it would take longer. When I later enquired about a delivery date they responded immediately. Their products are beautiful and in such lovely colors.❤️

2024年2月21日
自発的なレビュー
5つ星のうち1の評価

No longer made in USA

After reading other comments on here, I can see I'm not the only one that's having issues with my new rough linen sheets. It looks like the new owners decided to cut costs and offload production to India now. The quality is massively inferior to my previous sets from RL. Very lightweight and flimsy feeling. I can also see some loose threads on the duvet covers. It's a big shame. These were my favorite sheets ever and now I'm gonna have to go shop elsewhere.

2024年2月20日
自発的なレビュー
5つ星のうち5の評価

Perfect Gift!

Purchased an apron for my mother as a Christmas gift. The quality was amazing and she was absolutely thrilled. I have asked to receive one for myself as a future gift! Highly recommend!

2023年12月25日
自発的なレビュー
5つ星のうち2の評価

First already have tears in these…

First already have tears in these sheets after less than 2 months. I purchased before a sale and when they delayed delivery for months tried to contact them for a discount to match the sale. No response for over a month. The biggest problem by far is the lack of durability. I wanted durable sheets and did research which said buy linen. I researched companies and found rough linen. For how expensive these are I expected so much more.

2024年2月17日
自発的なレビュー
5つ星のうち5の評価

LOVELY FEEL!

LOVELY FEEL!

Second robe purchase.

I own other linen garments, and wear them frequently, but I’m not an expert.

my personal experience with fabric comes from my great-grandmother, who never bought anything without first running her hand on the inside of the garment. Based on this simple lesson, I approve of the supple texture, and just-enough weight of the clothe.

The color, a navy blue, is opulent in its richness. Let’s stress this point.

The shoulder and sleeve lengths are perfect, on me, which is such a plus. The garment length is a bit shorter than my other robe by same (which is only an issue of psychological modesty).

Wonderful communication throughout, and I love this brand’s craft and care. I’ve exchanged quick, joyful emails after originally mispurchasing the incorrect size. Return was sorted in scant days, painlessly and without grump or complaint. Love that. It was entirely my fault, but forgiveness came swift and remedy swifter. I felt like I was dealing with not only a person, but a friend.

2024年1月15日
自発的なレビュー
5つ星のうち5の評価

Superior linen.

I have ordered several items from Rough Linen and they are all wonderfully soft and well made. I would recommend to anyone who wants a superior linen product.

2024年2月17日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報