Rowsfire レビュー 44

The after-sales service and attention are fast and efficient.
The free shipping and no fees were very important to me.

Works great delivery was good .very well boxed 📦 alls good

Rowsfire is a new innovative and dynamic company responding quickly to customer feedback and updating their flight simulator accessories. I have 2 panels which look and function well and are a great addition to my set up.

Muy buen producto, buena calidad, y un muy buen soporte posventa recomendable 100%

I purchased the A107 overhead. It arrived along with a couple of small surprises. My first thought was that it would be bigger, but this size is fine.
This was my first Rowsfire purchase, but it definitely won’t be my last. Even more impressive is how well the team communicates with its customers. All in all, a great purchase for the asking price. Keep up the good work, Rowsfire.

The A107 v3 is a high quality product that works flawless with my flightsim software.
Rowsfire is also a very customer friendly and reliable company. Their personal and quick responses from customer service are what makes me return as a customer.

Great Quality Feels Great and Installation is very easy!

After ordering two units, The A107 and A105 they arrived in good presentation box's. The units looked great, but I had a problem getting them to bind and work together, I broke them not understanding how Mobiflight worked. To cut a long story short after a frustrating time trying to fix them I was directed to their technician who then fixed them and returned them to me in good working condition complete with the correct operating file. All in all outstanding after sales service, I didnt doubt the problem could not be solved and with a leap of faith Rowsfire delivered. They are a young company and as they develope and grow community support is important. Soon we will be able to purchase whole cockpits at an reasonable price I am sure. Be patient if you have problems and you will get to the bottom of any difficulties and remember they will help you.

I can truly recommend Rowsfire.
They have amazing support team mainly Sara with vary fast response time and problem solving. Vary kind and profesional.

Had an issue to install the A107v3 overhead panel. Technical support solved my problem very quickly. Great support team!

Sehr netter Kontakt. Sehr hilfsbereit. Bei Fragen bekommt man sofort eine fachmännische Hilfe. Sehr seriös. Gerne wieder.

I bought the V107v2 overhead panel,it worked perfectly,then i bought the V105v3 Radio panel,this is when the problem started,no way could i get it to work,i checked if the usb ports had conflicts,all was ok,check for the software problems,nothing there,so i was stuck,at one point loading the V107v2,the drivers of V105 v3 it disabled V107v2 now i was getting desperate,i have had computers since 1984 so i am not new,i also started simming in 1990 which was very basic then,so I contacted Rowsfire with the problem, a lady named Sara replied and she has been brilliant,she advised me to contact the technical dept at whatsapp,,but I didn’t,i used the help on there webb site,after some 3 hours of going over and over the same thing,i was asked if I would like a human voice,i said yes but that never happened,i thought I was with a human,notAI,so I took the advice and contacted the technician at WhatsApp,he replied quite quickly,small problem it was in Chinese,as I am English a bit of a problem but translate it and sent request in chinese google translate back and could you contact me in English,and all was ok,so basically what he did was brilliant,his name was Lial,i asked him if he could connect to my computer to see if he could find the solution by Anydesk connection,which he did later,and after working with him,connecting and disconnecting,on the first session of about 4 hours of texting,he then took a break,and came back the next day,and then connected by Anydesk he solved the problem,which I would never have found,by using diagnostic tools etc I have never heard of, and after a further 5 hours he solved all the problems and got everything working.I wish all companies had this service.
One thing I must point out,i did NOT buy from Rowsfile,but Sara said that did not matter where I bought it,how many companies have said get in touch where you bought it from.
So will be ordering my next panel soon from them
Brian

Sara was brilliant in customer service, really really helpful and answered all my questions. Products are brilliant and will definitely be ordering again, and this is purely because of the service I received from Sara.

While recently interacting with Rowsfire customer service, I have nothing but compliments. I found them to have prompt responses to email typically within a few minutes! Specifically, I want to thank Sara at customer service. She has been very professional, polite and helpful. Thank you for what has been an excellent buying experience!

Great Products easy to install, very good support very fast!

great service - recommend.

After some issues due basically to my limited knowledge, Rowsfire and kind Sara answered very fast my emails and provided an experienced technician who helped me to solve my difficulties to setup correctly my 107 V2 Rowsfire overhead panel. It is a great product and I am happy now.

The customer support and products are truly awesome. They genuinely attend to each and every customer who has queries, and they do so with a fast response.

Great communication with the customer service when you have any problem. They really helped me a lot. I also appreciate the excellent products from Rowsfire. 👍👍 I’m already planning to buy another product…

I received it quickly, about 8 days from Hong Kong to Holland.
Everything was quick and easy to install. I had to experiment a bit with MobiFlight because I also had a mini-cockpit, but everything works now.