Roxy UK レビュー 

Free delivery and extra 20% off the sale

Be available to reach . Live chat doesn’t work ,no phone number . Emails take ages for a response

I'm a long time Roxy customer and they never disappoint. The sizing is always right on and the quality of the material is great

Wrong size sent after previous order did not go through due to a system error on website.
Multiple contact with customer service and none answered.
I’d send back without assistance but am not paying £5 return fee for something that was not my fault.
Won’t be shopping with them again.

Quick delivery

Absolutely terrible. No order updates, false information about delivery times. Apparently my item was being shipped from France not the UK, but you have to guess that information. Complaining falls on deaf ears. Ordered my item on 21st July and apparently it arrived on 31st. No idea though as I was already on holiday by then.
AVOID AVOID AVOID - would give no stars if I could.

Great service. Really friendly staff. Great place

I tried multiple times to get hold of customer services as I had absolutely zero delivery instructions. The delivery took a lot longer than shown on the website and it was a partial delivery on receipt. Half the order was missing.

Ordered 3 items 28th July confirmed order then nothing phone lines are closed customer AI useless not
Humans to chat
This gives warning signs order will not be fulfilled

Deliver all of my order and provide a number for contact in case of issues

High quality fabrics on the items I purchased. They have washed and ironed and still look and feel like new. The colours of the tops I bought are great. Delivery was speedy too.

Smooth purchase free delivery lovely flip flops and great price

Would not buy from this company again due to no customer service. Contact number no longer accepting calls. Only part order arrived with no notification of when or if getting the missing items. Then turned up 10 days later.

Quick delivery but not all items arrived and there is no customer service at Roxy

Still awaiting a refund that was received back to them on 9th July 2026. You can't call them as they say they are too busy and they don't answer email requests either. Very poor. I will be requesting a charge back via my bank. Will not be using this company again!

Would give zero stars if I could. Returned an order 22 days ago and despite numerous online and email queries I only get automated responses. Tracking shows they have received it but they don’t answer emails or queries with any personalised responses. Just done by a robot!! Really frustrating and I will NEVER buy from them again

I ordered directly from Roxy expecting a smooth experience, but unfortunately it has been disappointing. My order consisted of three items, yet only two arrived. The missing item was a pair of neoprene booties that I had already paid for.

I never received a dispatch confirmation email, and even after the parcel was delivered, my online order still showed all three items as “Preparing for delivery” and “In Progress.” This made it impossible to tell whether the missing item had been omitted, was being sent separately, or had been lost.

To make matters worse, the customer contact form on the website was not working, leaving me with no straightforward way to report the problem.

I’m hopeful this will be resolved, but the ordering process, communication and order tracking have all been far below what I’d expect when ordering directly from the brand.

I won’t buy direct from Roxy
Delivery late no response from customer service

Great stuff

Product delivery is fast, gives update and perks. Products quality are a match to the price.