Scam of a business. The shipping charges are ridiculous and they do not even tell you how much they charged you until they shipped it out
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This was my first time placing an order with R.S. Hughes. I chose R.S. Hughes because it had what appeared to on hand stock of our preferred brands of certain PPE items (gloves, safety glasses, lens... もっと見る
企業が回答しました
I wanted to thank Jared and Austin for taking care of our needs suppling us over night with 3M adhesive. Our company is doing some extensive sealing tests trying custom sealing geometry and we needed... もっと見る
Always great service and well represented company, my dislikes are the moqs, the minimum free shipping has gone up from $99 to $249, and the wait times have seemed to get longer for us. We are a small... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
連絡先
Corporate Headquarters: 1162 Sonora Court, 94086, Sunnyvale, 米国
- 877-774-8443
- rshughes.com
3.0
まあまあ
720件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Website is easily to navigate and…
Website is easily to navigate and order. Customer service is very good. When the product I order was not available locally, I was immediately contacted and was updated with new shipping information from another location. Great customer service
2023年12月22日
R.S. Hughes からの回答
Thanks Carl, glad you appreciate our customer service. It's what has kept us in business for the last 70 years.
Nicholas Johnston - awesome!
Nicholas Johnston was a pleasure to work with! There was a little error in ordering and when I brought it to his attention he immediately took the reigns and got it fixed, pronto! As a business owner myself, I really appreciate when a company takes responsibility and stands behind their products and offers excellent customer service. Well done!
2023年12月20日
R.S. Hughes からの回答
We'll pass your feedback along to Nick Johnston! Thanks for taking the time to leave us your positive remarks.
R.S. Hughes Customer Solutions Team
Their website is very people friendly.
Their website is very people friendly.
It is easy to maneuver around. Once you have ordered what you need there is a quick response verifying your order.
2023年12月21日
R.S. Hughes からの回答
Hello Norma,
Nice to hear our website was easy for you to navigate! We value your feedback and look forward to your future business.
R.S. Hughes Customer Solutions Team
They had exactly what I needed and they…
They had exactly what I needed and they delivered it on time and correctly. Will definitely buy from them again!
2023年12月20日
R.S. Hughes からの回答
Hello Lance,
We are glad to hear we have earned your business! Our goal is to continue meeting your expectations. Please reach out if you ever encounter any issues.
R.S. Hughes Customer Solutions Team
great company service
prices are great and your web-site easy to get around. Customer service is very helpful.
2023年12月20日
R.S. Hughes からの回答
Hello Yvonne,
Thank you for the review! We are thrilled to hear our website was easy to navigate and that you received helpful customer service.
R.S. Hughes Customer Solutions Team
Recent issue
For the most part there hasn't been any issues and I am able to get the parts we need and get them quickly. My only disappointment lately is that the last 5 shipments have not come with a packing slip showing the quantities, parts and our PO#. The packing slip is extremely important to our Receiving Department.
2023年12月20日
R.S. Hughes からの回答
Hello Lori,
Thank you for providing feedback. We're pleased to hear that your local branch has the items you need and that they are delivered promptly. However, we apologize for the inconvenience experienced by the lack of packing slips in your most recent orders. We have reached out to your local branch and our R.S. Hughes Operations manager has advised he will reach to you shortly.
R.S. Hughes Customer Solutions Team
R.S. Hughes からの回答
Hello Stephen,
Thank you for the feedback! We are glad to hear your purchasing experience was smooth.
R.S. Hughes Customer Solutions Team
R.S. Hughes からの回答
Hello Byrum,
We apologize that the item you received did not match your expectations regarding the material. We value your feedback and will inform our digital team to examine the product and its specifications. If you wish to initiate a return, please contact your local branch at jacksonville@rshughes.com or by calling 904-642-6493. Please let us know if you have any additional concerns.
R.S. Hughes Customer Solutions Team
Excellent Customer Service
The warehouse contacted me to confirm my order, and shipped it promptly. I was impressed that they took the time to ensure my order was correct before shipping it.
2023年12月19日
R.S. Hughes からの回答
Hello Donald,
Our priority is to provide excellent customer service. We are happy to learn your R.S. Hughes branch contacted you to confirm your order! We look forward to your future business. Thank you!
R.S. Hughes Customer Solutions Team
Imposible comunicarse a la suc de…
Imposible comunicarse a la suc de Guadalajara, no contestan el tel! Tengo 2 días marcando y nada. Hice un pedido y no hay ningún tipo de atención
2023年12月19日
自発的なレビュー
R.S. Hughes からの回答
Hola Mariana,
Lamentamos la dificultad para contactarnos en la sucursal de Guadalajara. ¿Podrías proporcionarnos el número de pedido para ayudarte mejor? Si prefieres, puedes enviarnos un correo a customersolutions@rshughes.com con los detalles. Estamos comprometidos a resolver tu situación. Gracias.
R.S. Hughes Customer Solutions Team
Once the order is placed receive…boot covers work great when staff is in the field.
Once the order is placed receive everything in couple days.
2023年12月18日
R.S. Hughes からの回答
Hello Rhonda,
We appreciate your business! We love to hear your feedback and thank you for the review.
R.S. Hughes Customer Solutions Team
R.S. Hughes からの回答
Hello Marianne,
Thank you for the feedback! It is nice to hear you were able to easily find what you needed.
R.S. Hughes Customer Solutions Team
The California rep
The California rep, for our Sacramento warhouse, was extremly helpful with my order.
2023年12月18日
R.S. Hughes からの回答
Hello Cynthia,
We are happy to hear our R.S. Hughes Sacramento branch was helpful with your order! Thank you for the review!
R.S. Hughes Customer Solutions Team
CUSTOMER SATISFACTION!
CUSTOMER SATISFACTION!
JOB #1, JOB #2 AND JOB #3-IT SEEMS TO BE THE MANTRA WITH RS HUGHES!
2023年12月15日
R.S. Hughes からの回答
Hello Paul,
Love the energy and love the review! Thank you for your business! We appreciate the feedback and look forward to serving you again.
R.S. Hughes Customer Solutions Team
R.S. Hughes からの回答
Hello Trish,
Thank you for the review! We are glad to hear you were easily able to navigate our R.S. Hughes website to place an order and that you received your product on time.
R.S. Hughes Customer Solutions Team
No matter who assists
No matter who assists, I get courteous and prompt service. If there is an issue resolution happens in a timely manner.
2023年12月15日
R.S. Hughes からの回答
Hello James,
Our commitment to providing excellent customer service is at the forefront of what we do. We are happy to hear you have received consistently prompt and courteous service.
Thank you!
R.S. Hughes Customer Solutions Team
all is good
all is good. had issue with saying you had an item in stock but did not. causing us to have to wait for product. also getting invoiced before the p.o. has been received. other than that all is good!!!
2023年12月14日
R.S. Hughes からの回答
Hello Rene,
We are glad to hear you had a good experience! We appreciate the feedback regarding our inventory and invoicing process. We value your review and thank you for your time!
R.S. Hughes Customer Solutions Team
I am very comfortable for the stable…
I am very comfortable for the stable and professional response for most of order from customer support of RS Hughes. A+
2023年12月13日
R.S. Hughes からの回答
Hello,
Thank you for the review! We appreciate your business and look forward to serving you again.
R.S. Hughes Customer Solutions Team
Never received product
Never received product. Never received email explaining why or item is on back order. Nothing.
2023年12月11日
R.S. Hughes からの回答
Hello Kali,
We apologize for the lack of communication surrounding your order. We appreciate the feedback and will make sure to forward this review to your local branch. We have looked into your order and it is on extended backorder. You may cancel your order by calling your local branch or cancel your order by emailing cincinnati@rshughes.com. Please let us know if you have any additional concerns.
R.S. Hughes Customer Solutions Team
R.S. Hughes からの回答
Hello Ana,
It is wonderful to hear R.S. Hughes has been reliable and friendly! Our goal is to continue offering a good selection of products and great customer service.
R.S. Hughes Customer Solutions Team
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