Scam of a business. The shipping charges are ridiculous and they do not even tell you how much they charged you until they shipped it out
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This was my first time placing an order with R.S. Hughes. I chose R.S. Hughes because it had what appeared to on hand stock of our preferred brands of certain PPE items (gloves, safety glasses, lens... もっと見る
企業が回答しました
I wanted to thank Jared and Austin for taking care of our needs suppling us over night with 3M adhesive. Our company is doing some extensive sealing tests trying custom sealing geometry and we needed... もっと見る
Always great service and well represented company, my dislikes are the moqs, the minimum free shipping has gone up from $99 to $249, and the wait times have seemed to get longer for us. We are a small... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
連絡先
Corporate Headquarters: 1162 Sonora Court, 94086, Sunnyvale, 米国
- 877-774-8443
- rshughes.com
3.0
まあまあ
720件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fast turnaround
The product I ordered shipped quickly and the price was the lowest I found anywhere.
2023年11月6日
R.S. Hughes からの回答
Glad to hear we were able to meet your needs Amber, thanks for bringing your business to R.S. Hughes!
R.S. Hughes Customer Solutions Team
Kyle at the Orlando store was very…
Kyle at the Orlando store was very helpful in finding me a product and getting the data information sheet that I needed.
2023年10月18日
R.S. Hughes からの回答
We'll pass your feedback along to Kyle and his Team in Orlando! Thank you for your business Sheri!
R.S. Hughes Customer Solutions Team
Product was listed as in stock.
Product was listed as in stock.
After placing the order I received an email stating product is out of stock and now has a 8-week lead time.
2023年11月6日
R.S. Hughes からの回答
Hello Charles,
We apologize for the 8-week lead time on the product you ordered. We understand this is not the timeline you had anticipated and we are sorry for the inconvenience. If you are interested in initiating a return due to this delivery delay, please feel free to reach out to customersolutions@rshughes.com
Thank you,
R.S. Hughes Customer Solutions Team
I have yet to receive the order
I have yet to receive the order and I have to keep pulling up my order to find out the shipping date keeps changing.
2023年11月6日
R.S. Hughes からの回答
Anne,
We apologize for the delay. Your order has been shipped out and should arrive by November 13th. To respect your privacy we will email you your tracking number.
Thank you,
R.S. Hughes Customer Solutions Team
R.S. Hughes からの回答
Thank you for leaving us a review Gary. We're happy that you are able to find what you need with us!
R.S. Hughes Customer Solutions Team
Fantastic company
I've been buying from RS Hughes for nearly 40yrs. I've never had a complaint. They have great prices on quality products. Many times they will break up a large case and sell a single item which is very nice, and the only company I know that does this. Shipping is fast and reasonable.
2023年11月6日
R.S. Hughes からの回答
Thank you Ron, it's our long term customers that keep us in business. We appreciate long term partnerships like yours, we're happy to have been working with you for so long. Glad to hear you're still satisfied with our service!
R.S. Hughes Customer Solutions Team
Easy and delivered as promied
2023年11月6日
R.S. Hughes からの回答
Thanks for the review Andrea! We appreciate your business.
R.S. Hughes Customer Solutions Team
Great company if your looking for industrial equipment
We usually buy industrial equipment that its not available in our country, they have great customer support and communication since you make the order.
2023年11月3日
R.S. Hughes からの回答
Thanks Moises! Glad to hear you're finding everything you need. Always happy to hear about our satisfied customers.
R.S. Hughes Customer Solutions
Still have not received product
Still have not received product. Fist bottle I received was out of code and was charged to much for delivery. Delivery charge was fixed but still have not received new product
2023年11月2日
R.S. Hughes からの回答
Hello Steve,
We apologize for the error in processing your initial order and are sorry to hear it was not fulfilled and shipped as expected. We understand the inconvenience this has caused you and regret the delay you have experienced in receiving your new product. We have contacted your local branch and will keep you informed as soon as we receive a status update on your new product.
Steve,
Dennis will be reaching out soon regarding your replacement order.
Thank you,
R.S. Hughes Customer Solutions Team
Quick checkout.
2023年11月2日
R.S. Hughes からの回答
Hello Terri,
Thanks for the review! Glad you enjoyed the quick checkout process.
R.S. Hughes Customer Solutions Team
Good price and personal service
Ordering online is easy and friendly local customer service is available if needed. A pleasant purchasing experience.
2023年11月1日
R.S. Hughes からの回答
Hello Hank,
We are happy ordering online at rshughes.com was easy for you! Your local branch is always ready to provide you with the product expertise you may need. Thank you for sharing your experience.
R.S. Hughes Customer Solutions Team
Why did it take 5 days for the product…
Why did it take 5 days for the product to ship and it came from Detroit which took another 4 days to get to FL. Then the product was not packaged correctly and it was delivered damaged. This was a terrible experience.
2023年10月31日
R.S. Hughes からの回答
Hello Gary,
We sincerely apologize for the 5-day delay in shipping your product, followed by an additional 4 days for it to reach Florida. While we strive to maintain optimal inventory levels, there are instances where we source products from different warehouses to fulfill orders. We deeply regret any inconvenience caused and are sorry for the packaging issue you encountered. Your feedback is important to us, and we will relay it to your local branch. We are truly sorry for this unpleasant experience you have had. If you would like to initiate the return process please email customersolutions@rshughes.com.
R.S. Hughes Customer Solutions Team
Using the online ordering account was…
Using the online ordering account was quick and easy.
2023年10月30日
R.S. Hughes からの回答
Hello Ken,
Thank you for the review! We are glad that our online ordering process was quick and easy for you. Thank you for your business! If you ever need assistance please do not hesitate to reach out.
R.S. Hughes Customer Solutions Team
Company stays on top of what we need…
Company stays on top of what we need and promptly provides us with order acknowledgements along with lead-times. Nadine especially is extremely helpful and so attentive to our needs.
2023年10月30日
R.S. Hughes からの回答
Hello Maria,
We are so glad to hear your local branch and Nadine provide excellent customer service! Thank you for the review. We value your business and appreciate the positive feedback.
R.S. Hughes Customer Solutions Team
Delivery deceit
Website said delivery was 1-2 weeks, then after buying, changed yo 2 months. Bait and switch is NOT cool for me and my business.
2023年10月30日
R.S. Hughes からの回答
Hello Gary,
We apologize for the change in the estimated delivery date after you placed your order. These changes can occur due to various factors, such as inventory and vendor issues. We regret any inconvenience this may have caused and will forward this matter to our internal digital team. Thank you for the feedback.
R.S. Hughes Customer Solutions Team
Timely service
Timely service, my package arrived and I urgently needed it. Great communication.
2023年10月30日
R.S. Hughes からの回答
Hello Mark,
Thank you for sharing your latest R.S. Hughes purchase experience! We are glad you received your package in a timely manner. We appreciate your business!
R.S. Hughes Customer Solutions
R.S. Hughes からの回答
Hello Nicole,
Thank you for the review! It is nice to learn that your order process was quick and easy.
R.S. Hughes Customer Solutions Team
Great customer service.
2023年10月30日
R.S. Hughes からの回答
Hello Scott,
Thank you for the review! Our priority is to provide excellent customer service. We look forward to your future business.
R.S. Hughes Customer Solutions Team
Have not recieved my order!!!
2023年10月27日
R.S. Hughes からの回答
Hello Vaughn,
We apologize for the delay in delivering your order and any communication gaps on our part. We have contacted your local branch, and it seems our vendor will receive the product within the next 5-7 business days. Once your product has been received, shipping it out will be your branche's top priority.
Thank you,
R.S. Hughes Customer Solutions Team
I was charged $185 dollars shipping for…
I was charged $185 dollars shipping for $39 dollars of product. I ordered two syringes of solder paste which was under half a pound. You couldn't tell me what the shipping charge was going to be in advance. If I knew that it was that outrageous, I wouldn't have proceeded with the order. Never again!
2023年10月2日
R.S. Hughes からの回答
Hello,
We are sorry for any inconvenience caused by not informing you about the shipping expenses associated with your order. After contacting your local branch, it appears that your product required special handling and international shipping. We intend to contact your local branch and share this experience with our team in order to enhance our processes. If you have any additional feedback or concerns please reach out to customersolutions@rshughes.com.
R.S. Hughes Customer Solutions Team
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