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RSPCA Pet Insurance (UK) レビュー 

283
•
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I just want to thank the customer service and team at RSPCA pet insurance, they was so understanding and compassionate… going above and beyond to, make sure my dog could get the treatment she neede... もっと見る

企業が回答しました

5つ星のうち5の評価

The level of cover provided was such a good price! It was very simple to navigate the website and easy to understand the documentation provided. I'm very happy to have chosen the RSPCA as my pet insur... もっと見る

企業が回答しました

5つ星のうち1の評価

Horrendous costumer service. Call centre is basically useless - long waits , rude handlers … and the website has very little functionality so you end up having to call the bloody call centre anyway. A... もっと見る

5つ星のうち5の評価

Oczywiście — naturalnie po angielsku: I can honestly say that this is a very good insurance company for dogs, especially for an Akita, as many other insurers refuse to cover this breed. The price... もっと見る

企業が回答しました

企業情報

  1. ペット保険会社

当該企業による記述

With RSPCA pet insurance*, you’ll be ready to take care of your pet when they need it.Every policy taken out supports our mission against animal cruelty and neglect.


連絡先

Get peace of mind

with our 5* Defaqto rated cover

4.5

優良

TrustScore 5段階評価の4.5

283件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 46%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(283)

過去12か月のレビュー数: 212件

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5つ星のうち5の評価

Reliable and reassuring pet insurance

This is a great package and a great price very easy to apply on line straight forward one of the best would recommend havent had to use the service yet but gives me peace of mind knowing that I have cover from a reliable reassuring .organisation should I need it

2026年7月5日
RSPCA Pet Insurance (UK) ロゴ

RSPCA Pet Insurance (UK) からの回答

Thank you so much for your kind words and for leaving a review! We can only care for animals because of people like you supporting and donating to us. So massive thanks.
Andy from the RSPCA Pet Insurance Team

5つ星のうち5の評価

No fuss or bother and I got what I was…

No fuss or bother and I got what I was looking for,😊

2026年6月16日
RSPCA Pet Insurance (UK) ロゴ

RSPCA Pet Insurance (UK) からの回答

Thank you so much for your kind words and for leaving a review! We can only care for animals because of people like you supporting and donating to us. So massive thanks.
Andy from the RSPCA Pet Insurance Team

5つ星のうち5の評価

We have RSPCA insurance for our two…

We have RSPCA insurance for our two older moggies, and its a no brainer to stay with them for our new addition to the family - Alfie! Price wise its very competitive against other insurance companies.

2026年7月3日
RSPCA Pet Insurance (UK) ロゴ

RSPCA Pet Insurance (UK) からの回答

Thank you so much for your kind words and for leaving a review! We're glad you're happy with our prices.
Andy from the RSPCA Pet Insurance Team

5つ星のうち5の評価

Easy to understand, competitive price

Easy to understand and an excellent price.

2026年6月8日
RSPCA Pet Insurance (UK) ロゴ

RSPCA Pet Insurance (UK) からの回答

Hi Anna, Thank you so much for your kind words and for leaving a review! We're glad you're happy with our prices.
Andy from the RSPCA Pet Insurance Team

5つ星のうち5の評価

I decided that in order to help support…

I decided that in order to help support RSPCA in helping animals in need more than just by a small monthly donation, I eould change my pet insurance over to them also which will hopefully help more.

2026年6月12日
RSPCA Pet Insurance (UK) ロゴ

RSPCA Pet Insurance (UK) からの回答

Dear Ms Swift, Thank you so much for your kind words and for leaving a review! We can only care for animals because of people like you supporting and donating to us. So massive thanks.
Andy from the RSPCA Pet Insurance Team

5つ星のうち4の評価

Application on Line Great

Applied on line which was very good. Unfortunately had to contact admin office which took some sorting out via different tel nos but overall personal service was excellent. Very pleased with customer service

2026年7月1日
RSPCA Pet Insurance (UK) ロゴ

RSPCA Pet Insurance (UK) からの回答

HI John, Thank you so much for your kind words and for leaving a review!
Andy from the RSPCA Pet Insurance Team

5つ星のうち5の評価

I've got both dogs insured value for…

I've got both dogs insured value for money and staff friendly and helpful

2026年6月1日
RSPCA Pet Insurance (UK) ロゴ

RSPCA Pet Insurance (UK) からの回答

Hi Michael, Thank you so much for your kind words and for leaving a review!
Andy from the RSPCA Pet Insurance Team

5つ星のうち4の評価

Easy to do online with best benefits…

Easy to do online with best benefits for price even tho my dog is,quite old

2026年6月23日
RSPCA Pet Insurance (UK) ロゴ

RSPCA Pet Insurance (UK) からの回答

Hi Maggie, Thank you so much for your kind words and for leaving a review!
Andy from the RSPCA Pet Insurance Team

5つ星のうち1の評価

Unfair and untransparent pricing

I have my Cat insured with the RSPCA since the day he was born. He is currently 4 years old, has a littermate from the same litter born on the same day, but she is a girl. They get the same yearly Vet visits, have no pre-existing conditions and are completely healthy. Now my insurance premium for my boy has gone up by over 100 quid per year to over £400 while his sister, mind you same litter, same age, has gone up by 24 quid to £250. I called the RSPCA and they cannot and won't reduced the price of the insurance offering me only an Amazon Voucher as a gesture of goodwill or to reduce coverage to bring down the insurance premium. They also do not price match online prices when signing up as a new customer for the same cat, which would bring down the insurance price to £314. Overall I am disappointed and am not left with a good feeling of choosing the RSPCA pet insurance in the first place.

2026年7月1日
自発的なレビュー
RSPCA Pet Insurance (UK) ロゴ

RSPCA Pet Insurance (UK) からの回答

HI William, thanks for reaching out and sharing your thoughts with us. We’re sorry to hear you’re not happy with our service. If you want to discuss this further, our Customer Service Team is here to help, and can be reached on: 0344 543 1008, via email at complaints@email.insurance.rspca.org.uk.
Please note we are available Monday-Friday 8.30am-6pm and Saturday 9am-1pm.

All the best, Andy from the RSPCA Pet Insurance Team

5つ星のうち5の評価

Easy to find what you want at competitive prices

I found your website easy to find exactly what I needed and at a competitive price.
Also RSPCA is the best for caring for animals

2026年6月17日
RSPCA Pet Insurance (UK) ロゴ

RSPCA Pet Insurance (UK) からの回答

Thank you so much for your kind words and for leaving a review! We're glad you're happy with our prices. We can only care for animals because of people like you supporting and donating to us. So massive thanks.
Andy from the RSPCA Pet Insurance Team

5つ星のうち1の評価

Do not use this company my dog was ran…

Do not use this company my dog was ran over they have tried everything not to pay told me I would have money back for cremation within days and it’s took weeks still awaiting an assessor. Refusing to accept paperwork that isn’t hand written and I’ve had to chase up vets for more information because they could not be bothered. Really disgusting customer service to someone who has lost a loved pet cancelled my others dog insurance today

2026年6月29日
自発的なレビュー
RSPCA Pet Insurance (UK) ロゴ

RSPCA Pet Insurance (UK) からの回答

Hi Phillipa, thanks for reaching out and sharing your thoughts with us. We’re sorry to hear you’re not happy with our service. If you want to discuss this further, our Customer Service Team is here to help, and can be reached on: 0344 543 1008, via email at complaints@email.insurance.rspca.org.uk.
Please note we are available Monday-Friday 8.30am-6pm and Saturday 9am-1pm.

All the best, Andy from the RSPCA Pet Insurance Team

5つ星のうち4の評価

RSPCA offered best overall packacge for…

RSPCA offered best overall packacge for cat. Not the cheapest, but not the most expensive either

2026年6月9日
RSPCA Pet Insurance (UK) ロゴ

RSPCA Pet Insurance (UK) からの回答

Thank you so much for your kind words and for leaving a review!
Andy from the RSPCA Pet Insurance Team

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