Rula レビュー 

5,300
•
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Rula makes therapy easy. Booking is easy. They take my insurance. The providers have very specific fields of experience and their bios help give you a feel for their therapy styles. The ability to do... もっと見る

5つ星のうち5の評価

This was my first time experience talking to someone about my struggles in life. I have to say I’m glad I chose RULA as it was brought up to my attention by my primary physician and I’m glad I took th... もっと見る

5つ星のうち1の評価

Scam. They won’t allow you to review your therapist until 5 sessions in. Ours stopped showing up without telling us. You also cannot self delete you account or info. The chat function is the... もっと見る

企業が回答しました

5つ星のうち5の評価

After looking for a therapist whom I can see in person, and not finding anyone, I was ready to try Rula. I have tried 3 therapists. The first had her schedule change. The second was great, but I reali... もっと見る

企業情報

  1. 精神衛生サービス
  2. ・
  3. 結婚カウンセラー
  4. 心理学者
  5. 精神科医

当該企業による記述

Our mission is to make mental healthcare work for everyone.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

5300件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 98%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(5,300)

過去12か月のレビュー数: 1,579件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Rula terminated my care on adding secondary insurance because it was Medi-Cal with no communication or assistance or continuity of care

I went to 2 appointments through Rula. Rula encouraged me to add my IEHP secondary insurance and agreed it was a good idea. They proceeded to run the insurance, inform me that after they have identified someone has Medi-Cal they will completely terminate their care without any assistance finding alternative care, and that I was entirely on my own and good luck.

When reaching out for assistance I was told "my appointments weren't cancelled yet" and to pretend all was normal until they were.

2026年10月7日
自発的なレビュー
Rula ロゴ

Rula からの回答

We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum.

If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please send us an email at feedback@rula.com and provide us with the email address and full name linked to your account and we’ll follow up with you directly.

5つ星のうち5の評価

Rula is easy to use

Rula is easy to use. It is efficient and allows one to set up an account and create a portal, where they can then take a mental health assessment and immediately see those results. In addition, one can book, reschedule and cancel appointments with their provider.

2026年10月6日
自発的なレビュー
5つ星のうち1の評価

Rula straight up sabotages my…

Rula straight up sabotages my medication treatment by not following my medical records to my provider, and their support cannot help me. Without this resolved, I cannot continue my treatment. My provider also isn't offering a way to exchange the documentation through separate channels. As a result, I wasted money and weeks of time to establish a connection with the provider via Rula that I now need to throw away only because Rula decided to troll me and lock me out of treatment.

UPDATE:
As you can see below, Rula replied, "We would appreciate the opportunity to connect with you, please provide your info".
Make no mistake: it's been one week since I provided the info they requested, and Rula still hasn't reached out. And it has been almost a month since my medication was sabotaged by them at this point.

2026年9月18日
自発的なレビュー
Rula ロゴ

Rula からの回答

We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum.

We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.

5つ星のうち5の評価

Highly recommend

I found the provider I chose to be very professional and kind. I used the Rula site for days reviewing the different clinicians to try and find a good fit for myself. The site is easy to navigate and I am very pleased with the therapist I chose.

2026年10月6日
自発的なレビュー
5つ星のうち5の評価

A therapist with a gentle touch and the right tools and expertise!

I was matched with an incredible therapist, Sylvia Petitt who helped me during a very difficult time in my life. I was going through a nasty breakup. We worked together using EMDR. I learned why I didn't love myself and how to love myself. I learned about co-dependent behaviors which resulted in me picking the wrong relationships, both love and friendship. Now I set boundaries. I don't care whether I have a man in my life. If it happens, ok. If not, I'm good just being me with myself. She helped me to change my entire perspective and to value myself and what I bring to the table in all my relationships. It was a pivotal point in my life and Sylvia played a vital role.

2026年10月6日
自発的なレビュー
5つ星のうち1の評価

Scammy charges, no-show therapists

My therapist stood me up for our therapy appointment. Rula is now trying to charge me a cancellation fee for a therapy appointment I showed up to. When I contacted customer support, they assured me they'd remove the charge-- instead they pushed it through to my credit card an hour later. This has been the worst therapy experience I've ever had, not least because I never actually received therapy. This is a scam, not a service.

2026年9月20日
自発的なレビュー
Rula ロゴ

Rula からの回答

We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum.

We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.

5つ星のうち1の評価

Providers did not show for appointments

3 different providers did not show for appointments. Terrible site.

2026年10月5日
自発的なレビュー
Rula ロゴ

Rula からの回答

We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum.

We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報