Rula レビュー 

Easy to use and after some trial and error with providers I found the one that has made an incredible impact in my life!!! I highly recommend Rula!

No wait time to see a therapist. Not expensive. Great therapist.

Easy to use. Not hard to search for things in here.

I tried this platform for the first time and already have a bad taste about it. I scheduled an appointment with a therapist only for her to say she can’t make it. It wasn’t that, that got me. She rescheduled the session to the next day in the morning when I work. I told her this. I gave her my availability and what days work best for me. She didn’t respond until much later. We talked about another day that can work and before confirming, she canceled all of our sessions including the one she rescheduled without confirming with me. Now the only thing is that she had canceled the appointment the day of… now I dont know what she did on her rnd but it sent me a message that I now owed 99$ for canceling the day of.. Of course now I am beyond annoyed. First time on the platform and already things have gone sound. I then reached out to support and they contacted the billing department for me. So why did the billing department then tell me they were going to give me a One time courtesy waiver on the 99$…excuse me? I didn’t even schedule this appointment in the first place?! So now you're saying I can no longer request for a waiver, that I’ve used it on this? On what should’ve been on the therapist? Yea no, I’m good. Therapy should not be this. I will not be using this platform for the foreseeable future.

Terribly customer support and billing. My therapist moved to this agency and its been nothing but headache after headache for a year. Somehow my account got so messed up on THEIR END they couldnt even reset my account and we had to create an entirely new one. Following that they've continually messed up my insurance billing. Ive had to resubmit my secondary insurance multiple times and the latest issue is they changed my insurance on file to an insurance I dont even have. All they do is keep blaming portal issues. Portal issues. Portal Issues. Portal issues. Im so over it.

she is approachable and respectful.

My therapist is warm, professional, kind, and insightful; I feel like she was the one I was meant to choose to support me. I feel seen and heard which is something I rarely experience.

My therapist has helped me rewire my brain which I didn’t think possible. She has helped me progress through EMDR and talk therapy. I’m so thankful I have her in my life!

Reliable, easy to use, punctual, and welcoming.

I’ve been working with Shawn Phalen and she has been tremendously helpful in my healing. She is gentle and smart, and also knows when to push; just the right amount. I’ve gained so much insight and always looked forward to our sessions.

Great care provider platform. Can easily read bios and see who might be a good fit with my family needs. And search filters are amazing!

I feel that Rula has been able to match me and my family with the correct therapist.

Wonderful service with great features and easy to book appointments and find a perfect therapist through their huge therapist database.

easy to navigate and complete

I've only used Rula for a short period of time but they seemed to looked at most detailed areas in making the forms easy to read and answer. For first time users that's a must and should not ever be confusing and frustrating to get to the next page.

The therapist that I met with made me feel completely comfortable felt like he understood what I was trying to get across and just all around kind!

the staff was excellent for what I needed

My therapist is fantastic and I was able to choose her thoughtfully given the broad range and selection of practitioners. The service makes it easy to use and the interface with my insurance is seamless.

Communication and consistency

Great therapist.