First experience of having an event organised by RunThroughEvents - really well done - everyone was very friendly and helpful. Only comment was we couldn't hear the lady when talking on the stage fo... もっと見る
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First of all, the course was magnificent. An amazing (and very challenging) route along Derwent Water and then up up up to High Spy and down again across Maiden Moor and the tough descent after Catb... もっと見る
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I have been to two of run through events and have enjoyed both, they were both well run ample parking good course all staff helpful and urging the runners on no matter what distance you are doing Ve... もっと見る
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Well organised and thought out I enjoyed it However would have been nice if there were officials on trail who could hand out water and other support items Overall very good event
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企業情報
さまざまな外部ソースから提供された情報
RunThrough offer running events in London and running events around the UK. You can enter a 10k, 5k, 10 Mile, Half Marathon and Marathon running events.
連絡先
London/Manchester, 英国
- info@runthrough.co.uk
- runthrough.co.uk
4.3
優良
958件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I volunteered and never received my…
I volunteered and never received my race places and kit that I was due. I've emailed many times and no one gets back to me. I know others have had problems too. I used to recommend to my friends and running clubs and have stopped doing so. So disappointed and unfair!
2025年1月27日
自発的なレビュー
RunThrough Events からの回答
Hi Matthew, we're really sorry to read this. Please could you send us an email to; info@runthrough.co.uk and we will make sure this is set as a priority to rectify. We will also pass your feedback onto our customer service team.
Dreadful
Dreadful experience from start to finish… wrong prices on website, additional parking paid for which didn’t exist, and wrong start times shown on RunThrough emails/ event website.
2026年1月25日
自発的なレビュー
RunThrough Events からの回答
Hello Elle, hope that you are well. We would like to investigate this further so we can support you in any way that we can to rectify any issues that we may be unaware of. Please could you send us an email (if you already haven't) to - info@runthrough.co.uk so we can create a better experience for you. Thanks and hope that you had a great race overall.
I made a special trip for a weekend in…
I made a special trip for a weekend in Chapstow which initiated running the Chapstow Racecourse 10k and glad I did. It was a fab event and well organised and a challenging route, ideal for running training. I highly recommend this event.
2026年1月25日
自発的なレビュー
RunThrough Events からの回答
Hello Chris, thanks for sharing your thoughts and a huge well done to you on your race! We hope that your experience means that we will see you again soon but are resting up for a couple of days post-event :)
Amazing organisation and very friendly…
Amazing organisation and very friendly team of Marshalls. Clear direction information when doing laps. Great atmosphere.
2026年1月18日
自発的なレビュー
RunThrough Events からの回答
Hello there, thank you for taking the time to review and share your kind words with us about your experience with us at RunThrough! A huge well done on your race and we hope to see you again soon :)
Very poor customer service
Company changed dates of the event. Took me over 7+ emails to gets a refund on my event, despite making it extremely clear on the first time that I did not want any other options.
Customer service lack the ability to read and address concerns appropriately, they just have a default script that they have to use.
Dissatisfied.
2026年1月21日
自発的なレビュー
RunThrough Events からの回答
Hello William. Thanks for sharing your feedback. We’re sorry to hear about your experience and that the resolution took longer than expected. That’s not the standard we aim for, and we’ve shared your comments with the team to help improve how we handle similar situations in future. We hope that you are able to join us for an event soon!
A great experience for a Sunday morning…
A great experience for a Sunday morning with my family
2026年1月18日
自発的なレビュー
RunThrough Events からの回答
Thank you Yalcin for your review, it was great to have you and your family join us at our event at RunThrough! We hope to see you again soon and a huge well done on race day!
Newcastle (Quayside ) 10k
Just completed the Newcastle 10k (Quayside - 17.01.26). Excellent. Would recommend. Route & marshals clearly marked, bag drop easy, covered, manned all the time and secure. Loads and loads of port-a-loos. Great atmosphere and great bit of bling at the end.
2026年1月17日
自発的なレビュー
RunThrough Events からの回答
Hello Clare, super glad that you had a great experience here with us at RunThrough! The Newcastle 10k event was a huge success and you were a huge part of that - well done! Thanks for sharing your feedback, I have passed this onto the team as they will be happy to hear your thoughts. We hope to see you back racing with us soon :)
Well Organised Event
Clear comms and well organised on the day. Staff and volunteers were friendly and encouraging. Just felt that there should be group/family deals particularly as I'm introducing the kids to running, otherwise an expensive outing compared with other activities.
2026年1月10日
自発的なレビュー
RunThrough Events からの回答
Hello Rosh, I am super glad that you had a great time with us at RunThrough! We love when families come along to enjoy the day together - they are our future! Well done to you and your family. Thanks for your feedback, we do actually do group discounts already on our website, however, feel free to email us for some support on this and we can get you back racing with us again as a family :)
Well organised …
I have now entered several Run Through events and each one has been really well organised. The race day village is great and gives a ‘big event’ feel.
2026年1月17日
自発的なレビュー
RunThrough Events からの回答
Hello Michael, thanks for sharing your feedback and we love that you had a great time at our event! We hope to see you again soon and well done on your racing!
First event all friendly and helpful…
This was my first official event. all the staff were friendly and helpful, very nicely organised and run (pun intended)
2026年1月17日
自発的なレビュー
RunThrough Events からの回答
Hello Lukasz, thanks for sending in your feedback, it is greatly appreciated! Well done on running your first official event with us, I know it can be a daunting task, but we know that our team will do anything to make our first timers feel comfortable with us at RunThrough. We hope that you had the support you needed and we hope to see you again soon :)
This was my fourth event wel…
This was my fourth event well organised.
My only issue is that at all the events I've ran with runthrough 2 marathons 2 half marathons the course is always short .
Not just for
many people I spoke to on day of event
2026年1月11日
自発的なレビュー
RunThrough Events からの回答
Hello Darren, thanks for taking the time to send in your feedback.
I just want to assure you that all of our races have been professionally measured and granted a certificate for each of our distances, which can be available upon request.
With a lot of our parks/venues, runners really struggle with GPS due to the high rises and tall trees. This tends to cause issues with the overall distance on the watch once completed and will be an issue amongst others too.
Battersea park and Tatton Park are the worst locations for GPS so this will show up on your overall result. If you ran one of these events, do know that these will be measured appropriately prior to event day.
Do email us if you need any more information or have any questions. Thanks again and we hope to see you soon!
as always an excellent atmosphere
as always an excellent atmosphere
on the web site sometimes 2 different starting points
ex: timber lodge and Olympic park
2026年1月10日
自発的なレビュー
RunThrough Events からの回答
Hey Garry, thanks for sharing your feedback! I have passed this forward to the team - we are super glad that you had a great experience with us at RunThrough and well done on your race. We hope to see you again soon :)
On the whole the races are well…
On the whole the races are well organised and run smoothly apart from if you are doing the half marathon the first few laps are good and then it gets very busy when they start the 10k and 5k so very difficult to get past the slower runners and very congested
2025年12月7日
自発的なレビュー
RunThrough Events からの回答
Hello Lisa, thank you for taking the time to review our races. I have passed on your feedback to see where improvements can be made, and hope that this didn't take away from your race experience. We hope to see you again soon and a huge well done on your half marathon race!
A class race with a brilliant team of…
A class race with a brilliant team of organisers. Every RunThrough race I attend has me booking the next race immediately after. Can’t wait for the next!
2025年12月14日
自発的なレビュー
RunThrough Events からの回答
Hello Ricky, thanks for your kind words, we are super glad that you have enjoyed your experience here with us at RunThrough that you keep coming back - let us know how you get on in your next event as we always love to hear your stories and we will see you again very soon! Best of luck :)
I have been taking part in many various…
I have been taking part in many various RunThrough events over the past years. Countless 10Ks as well as a good number of half marathon and trail run events. I always enjoy it, the atmosphere is very welcoming and the events are well organised. I could not recommend them any more. The cost is very affordable and is a good value for money. I like medals as well.
2026年1月4日
自発的なレビュー
RunThrough Events からの回答
This is incredible David, I bet you have racked up some medals in your time! Well done for all of the races you have completed with us over time, and we cannot wait to welcome you back to running and racing in 2026!
Goodwood Marathon
Went to the Newbury 5k in August and Goodwood Marathon in December. Overall, well organised events. In particular the Goodwood event with all the different distances. Great aid station with gels.
Runners completed an out and back section before running the required number of loops round the racetrack with the longer distances starting earlier and the 5k last.
One complaint would be the number of toilets available, queues started to form and when you have an event with this many people you need to prepare accordingly. There were also no portaloos around the racetrack, something that has been suggested previously in other reviews.
2025年12月7日
自発的なレビュー
RunThrough Events からの回答
Hello Richard, a huge well done on your races! Sounds like they went well and glad you had a good experience with both events! I have passed on your comment about the toilets to our team to see what can be improved on in this area - thanks for sharing your feedback and see you again soon :)
Aintree Half Marathon experience
Ran the Aintree Half Marathon and despite the weather thoroughly enjoyed the event. Registration and packet pick up were fuss free, a great pre run warm up followed by the run with marshals give no encouragement made it all the more enjoyable. I lost my medal after but the team have said they’ll send me another free of charge. Great service and I’ll definitely be signing up for more events !
2025年12月14日
自発的なレビュー
RunThrough Events からの回答
Hello David, thanks for sharing your thoughts - we hope you receive your medal soon! A huge well done to you on your half marathon and we hope to see you again soon :)
First half marathon in 17 yrs
First half marathon in 17 yrs! Great going round on a loop, as know wats coming 😂 seeing family every 5k n nice medal at the end!
2025年12月21日
自発的なレビュー
RunThrough Events からの回答
Hello Sarah, it is incredible to see that you joined us for your first half marathon in 17 years! Well done and thanks for letting us know how you got on :)
Discount Voucher
Did Newark Half Marathon. Well organised event. Won category prize which was a discounted entry to any other RunThrough event. Didn’t receive voucher until I contacted them a few days before entering another event. The they sent a discount code which was accepted but still took the full race entry price out of my account.
2025年12月21日
自発的なレビュー
RunThrough Events からの回答
Hello Nick, apologies to hear of this incident. This wouldn't usually happen, so I presume there was an issue with the code itself due to a technical issue. I have spoken with the team and have seen that they are in touch with you now to rectify this for you as soon as possible. Do reach out to us once again if there's any further issues! Best of luck on your next race :)
I've run many Carsington Water 10k…
I've run many Carsington Water 10k races and Runthrough has always provided excellent facilities, support and care on course. They try very hard to make the day friendly and to help every runner feel special. The photographer on course captures excellent images. All in, Runthrough is a top notch event organiser.
2025年10月18日
自発的なレビュー
RunThrough Events からの回答
Hello Patti, thank you so much for sharing your thoughts. We love our Carsington Water event and we are glad that you do too! We look forward to our February event and we hope to see you there :)
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