Rust-Oleum Colours レビュヌ 

308
•
TrustScore 5段階評䟡の3.5

3.5

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5぀星のうち5の評䟡

I was initially sent the wrong paint (right colour, just the wrong type) easy mistake. I raised this with customer service and they immediately sent me the correct paint, with no hassle. Raised compla... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I am really shocked to see the low rating as Rust Oleum have been beyond exceptional with their customer service. I accidentally mixed up my address due to a recent move, and they were so kind an... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Exceptional customer service. Easy to contact and quick to respond to queries. The company quickly resolved a query and even helped facilitate an exchange for me. The service I received was outsta... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

If I could leave a 0 review I would. I received the incorrect paint on 28th August and they have ignored all attempts to get it corrected. They just send a 'holding' response and you'll never hear fro... もっず芋る

䌁業が回答したした

䌁業情報

  1. 塗料店
  2. ・
  3. 塗料補造業者

圓該䌁業による蚘述

Rust-Oleum is a decorative paint brand with a mission of inspiring you to pick up a paint brush and make it yours. Since the formation of Rust-Oleum Corporation in 1921 the business has grown into a worldwide provider of decorative and protective paints and coatings for both home and industrial use. Whilst Rust-Oleum is still renowned for producing the rust-fighting formula that started it all, it is now equally famous for its aerosol spray and decorative home and furniture paints.


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3.5

たあたあ

TrustScore 5段階評䟡の3.5

308件のレビュヌ

5぀星
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3.5

すべおのレビュヌ

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過去12か月のレビュヌ数: 59ä»¶

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5぀星のうち5の評䟡

Amazing product

I am really happy that i bought "rust oleum painters touch". First coat just a bit sprayed 1/2 and next one in 15mins
Every thing looks like I just brought new things from shop and twas so fast and easy.

2023幎12月24日
自発的なレビュヌ
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

We're so glad that you enjoyed the product! We look forward to hopefully seeing you again.

Kind regards,
Dan
Rust-Oleum Colours

5぀星のうち5の評䟡

Really happy with product

Really happy with the cupboard paint made a diy kitchen spruce up so much easier than expected. Will be ordering more and using the brand for the wood panelling too

2023幎11月24日
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

We're glad to hear you enjoyed it! Hope to hear from you again soon.

Kind regards,
Dan,
Rust-Oleum Colours

5぀星のうち3の評䟡

Commande livrée au bout de 24 jours et plusieurs relances

Commande passée le 29 octobre nous sommes le 14 novembre et je n'ai toujours rien reçue. J'ai peur qu'elle n'arrive jamais. On me répond juste qu'ils vont voir avec le transporteur et revenir vers moi quand ils en sauront plus, ça fait 4 jours et pas de nouvelles... je me demande si je vais être livrée un jour ! Je mettrai un autre avis si je reçois enfin mes articles.
Je complÚte mon avis, j'ai été livrée le 22 novembre rust oleum m'a répondu et envoyé à nouveau les articles suite à un problÚme de livraison. Il aura donc fallu 24 jours et plusieurs relances pour qu'une solution soit trouvée. En conclusion ils sont sérieux car j'ai fini par être livrée mais les solutions tardent à arriver quand il y'a un problÚme...

2023幎10月29日
自発的なレビュヌ
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

Bonjour,

Nous sommes extrêmement désolés d'apprendre cela et nous avons transmis le problÚme au service concerné pour qu'il l'examine. Nous essayons de résoudre les problÚmes le plus rapidement possible, mais il arrive que les enquêtes des services de messagerie entraînent des retards. Nous sommes désolés que cela ait duré si longtemps et nous espérons que vous apprécierez néanmoins le produit.

Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
Dan
Couleurs Rust-Oleum

5぀星のうち5の評䟡

Great paint to cover tiles fantastic finish

I chose this paint as read it was good for painting over tiles and it didn't disappoint. Did a fantastic job on my floor hall tiles. I tried all different paints and this was the best.

2023幎10月25日
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

We're glad your project has come on nicely!

Kind regards,
Rust-Oleum Colours

5぀星のうち5の評䟡

A very happy customer!

A very happy customer! I have just purchased my first home and need to re-paint every room in the house, I went out on a limb and bought some testers from rust-oleum as I had never used them before, and I was beyond impressed! The quality of the paint is amazing and I have never found painting so easy, the walls and ceilings paint is a great consistency and means you don't have to do four coats to get a beautiful coverage! I have bought wall paint, outdoor paint for the front door and kitchen cupboard paint and they are all equally as great quality. I will definitely be buying all my future paint from rust-oleum!

2023幎11月6日
自発的なレビュヌ
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

We're glad to hear it - thank you for your custom!

Kind regards,
Rust-Oleum Colours

5぀星のうち5の評䟡

Bought the kitchen cupboard paint

Bought the kitchen cupboard paint, in Pinewoods satin. Lovely to paint with, drys quick and looks amazing.

2023幎10月25日
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

We're extremely happy to hear this, thanks for your order and we hope to see you again shortly.

Kind regards,
Rust-Oleum Colours

5぀星のうち5の評䟡

Prompt service.

Prompt service.
Very impressed with the quality of the paint, also the presentation.
Great company and great quality products

2023幎10月25日
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

We're glad you enjoy! We hope to see you again soon.

Kind regards,
Rust-Oleum Colours

5぀星のうち5の評䟡

Used this for the first time to


Used this company for the first time to paint kitchen cupboards and tiles. Product was excellent and delivery service 2nd to none. Very helpful are the inexpensive samples. Will be using this paint from now onwards 👏👏

2023幎10月28日
自発的なレビュヌ
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

Thank you so much for your great review. We hope to see you again soon.

Thanks

5぀星のうち5の評䟡

Happy customer

Easy website to navigate .very good that colours came in many different surface paints ,
Kept up to date with emails on delivery .Texts then followed stating day of delivery .
Colour was beautiful as described
The paint itself was beautiful both in colour and easy of coverage .
Paint goes a long way and brushes clean easily with water .
A very good paint from a great company

2023幎10月21日
自発的なレビュヌ
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

Thank you for your review, we are so happy to hear you liked our paint.
Thank you

5぀星のうち4の評䟡

Buyers beware - Returns are almost impossible

i ordered 5 tins in all from Rust-Oleum and 1 can ordered was an incorrect shade and i wanted to return 1 can, straight out of box, unopened.

My oh my, never realised the return would be so problematic. Although it says return within 14 days but you have to pay the postage but more than that, there is no carrier that would take the paint for return and Rust-Oleum has not provided any help in getting the return sorted.

i would prefer buying from my local BnQ or Wickes next time just to save the hassle of return.

I realise I might have been a bit harsh on 2 star rating so changing it to a 4 star as I feel customer service is very good. Returns are difficult, yes, but the quality of paint is excellent.

2023幎10月19日
自発的なレビュヌ
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

Hi - thanks for your review. We're sorry to hear this.

As per our communications, we aren't able to ask our contracted couriers to come and collect returns, as there's no guarantee that these will be packaged the same way as how we send them out. We did recommend some sites/couriers that may have helped, but never received an answer to this.

We cover the costs of delivery when we've made a mistake, but for ordering the wrong paint or changing your mind after ordering e.g, it's specified in our terms that the return ultimately falls on the customer.

5぀星のうち1の評䟡

Didn’t arrive with next day delivery fee

Ordered paint and paid for next day delivery as desperately needed, however the paint did not arrive until 48hr after I ordered it.
I contacted rust oleum for a refund for the ‘next day delivery fee’ but they would not give me a refund.
I think this is very poor service and I definitely won’t be ordering from them again.

2023幎10月3日
自発的なレビュヌ
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

Hi - thanks for your review.

As mentioned in our communications - our next-day delivery has a deadline of 4pm, which is in the first sentence of the shipping policy, as well as multiple times on the homepage.

This order was placed after our warehouse was closed, and so was sent out on a next-day delivery first thing in the morning upon reopening.

We apologise that this didn't arrive the day you wanted.

5぀星のうち5の評䟡

Great colours

Great colours, paint looks great used it to paint our new fitted wardrobes, colour
Is lovely and paint arrived fast

2023幎9月24日
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

Thank you for your review. We are so glad you're happy with the product!

5぀星のうち5の評䟡

Better than I could’ve ever imagined!

Super speedy delivery and smart packaging.
The colour has fantastic coverage and goes on so easy, painted our mosaic tiles and wow what a difference !
Will recommend to everyone I know and would definitely use again.
Seems scratch proof and has left a very nice coating on the tiles, no drips or marks from rolling the paint on !

2023幎9月24日
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

Thank you so much for your amazing review. We are delighted that you love our paint as much as we do! Thank you

5぀星のうち5の評䟡

Fantastic!

Great service and really prompt delivery. The chalky furniture paint has transformed my chest of drawers - thank you!

2023幎9月24日
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

Thank you for your review. We are so pleased you are happy with the transformation! Thank you

5぀星のうち5の評䟡

Great samples and brilliant paint

Great samples and brilliant paint, the coverage is fantastic and it made painting a wardrobe a piece of cake. Highly recommend it.

2023幎8月24日
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

Thank you so much for your feedback. We are delighted you found our paint so easy to use.

Thank you, Sharon

5぀星のうち5の評䟡

Excellent customer service

I had to return some items so used the online chat function to arrange. I spoke with Debbie who provided me with all of the information I needed, I then used the online chat function twice again (and must have come across as a right nightmare customer!) as I had an issue with sending the return. I spoke with Debbie once again, she remembered speaking to me previously and was very apologetic for an issue that wasn't her fault at all but rectified it instantly. It was really great to deal with someone who was just really nice and extremly helpful. I hope this review is fed back to Debbie and those within the company. I'll certainly be happy to use the company again in the future because of this positive experience.

2023幎9月13日
自発的なレビュヌ
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

Hi Abbie

Thank you so much for your feedback. It's great to hear such good comments and I will personally ensure that your comments are passed to Debbie.

Thanks again for leaving such a glowing review.

Kind regards, Sharon

5぀星のうち5の評䟡

Fuss free service

We ordered what we wanted, it was delivered 2 days later as promised. What arrived was correct and undamaged. No hassle, no fuss, no disappointment. Refreshing these day 👍

2023幎8月24日
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

Thank you for your review.

Thanks, Sharon

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