Rust-Oleum Colours レビュヌ 

308
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TrustScore 5段階評䟡の3.5

3.5

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5぀星のうち5の評䟡

I was initially sent the wrong paint (right colour, just the wrong type) easy mistake. I raised this with customer service and they immediately sent me the correct paint, with no hassle. Raised compla... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I am really shocked to see the low rating as Rust Oleum have been beyond exceptional with their customer service. I accidentally mixed up my address due to a recent move, and they were so kind an... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Exceptional customer service. Easy to contact and quick to respond to queries. The company quickly resolved a query and even helped facilitate an exchange for me. The service I received was outsta... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

If I could leave a 0 review I would. I received the incorrect paint on 28th August and they have ignored all attempts to get it corrected. They just send a 'holding' response and you'll never hear fro... もっず芋る

䌁業が回答したした

䌁業情報

  1. 塗料店
  2. ・
  3. 塗料補造業者

圓該䌁業による蚘述

Rust-Oleum is a decorative paint brand with a mission of inspiring you to pick up a paint brush and make it yours. Since the formation of Rust-Oleum Corporation in 1921 the business has grown into a worldwide provider of decorative and protective paints and coatings for both home and industrial use. Whilst Rust-Oleum is still renowned for producing the rust-fighting formula that started it all, it is now equally famous for its aerosol spray and decorative home and furniture paints.


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3.5

たあたあ

TrustScore 5段階評䟡の3.5

308件のレビュヌ

5぀星
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3.5

すべおのレビュヌ

(308)

過去12か月のレビュヌ数: 59ä»¶

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5぀星のうち5の評䟡

Really good coverage

Really good coverage. Excellent colour. Easy to apply

2024幎2月23日
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

Hi,

We're so happy to hear this! We hope to see you again soon.

Kind regards,
Rust-Oleum Colours

5぀星のうち4の評䟡

3 commandes et ce n'est pas fini

J ai déjà commandé 3 fois sur ce site. A la base je cherchais une peinture pour carrelage sols et j'ai aimé l'option "mat". J'ai aussi utilisé la peinture effet chalky pour mes poutres en bois de mon plafond. Et enfin la peinture pour carrelage crédence cuisine glossy. Résultat attendu dans les 3 cas. Attention cependant : si vous prenez une teinte dans la gamme de blancs, il faut parfois mieux utiliser une sous couche pour neutraliser les couleurs de base. Livraison en France gratuite sans minimum d'achat. Service de conseil par mails efficace.

2024幎3月5日
自発的なレビュヌ
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

Bonjour,
Nous sommes toujours enchantés de recevoir des compliments de nos clients, alors merci. Je ne manquerai pas de transmettre ce message à l'équipe.
Votre confiance est notre meilleure récompense, cordialement,
Rust-Oleum Colours

5぀星のうち5の評䟡

Excellent

Excellent, tout simplement !
La qualité des peintures est incroyable et, personnellement, tout est disponible en vrai mat, même pour mes escaliers ! Je n'avais trouvé que du "peu brillant" (soi-disant pas le choix pour des escaliers) en France dans un magasin de peinture spécialisé et trÚs connu, le rendu était immonde, hyper brillant ; là je suis trop contente! L'effet est magnifique, légÚrement poudré et lessivable à souhait.
De plus, les commandes sont envoyées rapidement.
Et enfin, le service clientÚle répond à vous questions trÚs rapidement.
Bref, excellent !
Seul bémol: le noir mat lessivable pour les murs est vraiment trÚs fragile (lieu de passage) et me semble peu lessivable. Je pense que j'aurais du prendre de la peinture pour sol...

2024幎3月3日
自発的なレビュヌ
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

Bonjour,
Nous sommes heureux d'apprendre que vous avez globalement apprécié le produit ! Mais nous sommes navrés de lire cela au sujet de la peinture murale mate. Si vous pouviez nous envoyer des photos des désordres que vous avez constaté à l'adresse hello@rustoleumcolours.co.uk, nous pourrons les étudier en détail pour revenir vers vous.
Avec nos remerciements,
Rust-Oleum Colours

5぀星のうち5の評䟡

Good quality paint delivering quickly

The paint received is of good quality and arrived very quick, I can recommend :)

2024幎2月14日
自発的なレビュヌ
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

Bonjour,
Nous sommes ravis de ce commentaire ! Nous espérons vous revoir bientÎt.
Avec nos remerciements,
Rust-Oleum Colours

5぀星のうち5の評䟡

Delivered on time

Delivered on time, packaged safely.

2024幎2月23日
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

We're glad to hear it! We hope you enjoy the product.

Kind regards,
Rust-Oleum Colours

5぀星のうち1の評䟡

Very poor quality

Very poor quality, I paint nicely but it is not resistant to scratches, just touch it gently and it scratches

2024幎2月19日
自発的なレビュヌ
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

Hi,

We're extremely sorry to hear this. Can you please send an email over to techsupport@tor-coatings.com with an explanation of your painting preparation, and we'd be happy to help.

Kind regards,
Rust-Oleum Colours

5぀星のうち5の評䟡

Lovely paint

Lovely paint. I ordered kitchen cupboaed paint in hessian and bramble green which look fantastic. Really good paint great covering of original oak cabinets.

2024幎1月25日
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

We're happy that you liked the products! I'll be sure to pass this on :)

Kind regards,
Rust-Oleum Colours

5぀星のうち5の評䟡

Excellent customer service

Excellent customer service, lovely paint. Really fast delivery, too.

2024幎2月9日
自発的なレビュヌ
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

We're glad to hear that you've had a good experience for us, and we hope to see you again soon!

Kind regards,
Rust-Oleum Colours

5぀星のうち5の評䟡

kitchen make over

Ive just used Tanglewood kitchen cupboard paint, im thrilled with the texture, the finish and the coverage, it was so hard choosing a colour as there is so many, I will definitely be recommending Rustoleum.

2024幎2月5日
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

We're happy to hear it - hopefully you made the right choice for you!

Kind regards,
Rust-Oleum Colours

5぀星のうち5の評䟡

Kitchen Cupboard Paint

The choice of paints is absolutely fantastic and the coverage excellent- delivery is extremely fast - so impressed .

2024幎1月25日
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

Thank you for your kind words! This is lovely to hear.

Warmest regards,
Rust-Oleum Colours

5぀星のうち5の評䟡

Great choice & great products

Easy to choose online and great choice. Items arrived very quickly and have been a joy to use.

2024幎1月25日
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

We're so happy to hear this - we hope to see you again soon!

Kind regards,
Rust-Oleum Colours

5぀星のうち1の評䟡

Rust-oleum paint damaged upvc door

Had a shocking experience with Rust-oleum paint went to my local hardware to get paint for my upvc front door and rust-oleum is what they recommended for upvc I followed instructions correctly and after applying the first coat I could see the panel in the door was a small bit raised/swollen though maybe was always like that and with colour change I was only noticing it but as the days went on and extra few coats went on the door just kept getting worse till a point where you could see a curve in the door and it was getting tight to latch and then the next time we had heavy rain the panel in door was curved that bad any rain they hit the door ran down the door and ran inside the house which was quite a bit in the Irish climate I then contacted rust-oleum numerous times over a few months but they keep saying it was my doors fault but door was perfect before applying rust-oleum paint wouldn’t be a product I’d be using again and there customer service is shocking the lady I was talking to was alway to call me back but never did and she was far from nice

Update
If it was a underlying problem with my door it was still the application of rust-oleum paint that
Caused the
Door to have a issue
And the good will gesture that was offered to help replace the door was £50 hardly more than covered the price of the tin of paint

2023幎10月27日
自発的なレビュヌ
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

Hi,

We're sorry to hear that you've had a negative experience with one of our products.

After speaking with the technical department, they've been able to give me the whole background on this. I'd like to reiterate that the Universal All-Surface paint has been tested extensively on uPVC, and is commonly used by our customers for redecorating front doors. There is nothing in the composition of the paint that could cause damage to uPVC.

Unfortunately, this seems to be due to an underlying issue in the door that you may have been unaware of.

I'm sorry to hear that you've declined our goodwill gesture, and hope that you're able to finish your project without any further hurdles.

Kind regards,
Dan
Rust-Oleum Colours

5぀星のうち5の評䟡

Superb

Love the colours and love the paint and 
 why am I only discovering Rustoleum now!!! Brilliant paint and great selection

2023幎12月27日
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

We're happy to have you on board - let's hope we see you again shortly!

Kind regards,
Dan
Rust-Oleum Colours

5぀星のうち5の評䟡

Absolutely love my Matt torch grey cupboard


Love my Matt torch grey cupboard paint.i painted my under sink cabinet so didn't have to buy a new one and the wood boxing at that back of my sink and toilet area and it's gone on really well looks really smart am so pleased with this.

2023幎12月27日
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

Thanks for the feedback! We're glad that you enjoyed it.

Kind regards,
Dan
Rust-Oleum Colours

5぀星のうち2の評䟡

Products are good but poor website and prices

Products are good, but I found myself ordering a lot of samples to colour match kitchen cabinets - samples were very different to the website and to the packet colour.
The website is poorly designed not having any clear colour comparison chart; encouraging buying lots of samples. When I reached out after having purchasing about ten samples; there was no desire to recognise what I bought - they should really be embarrassed it took that many if it were professional. I think the prices are far to high for what is being sold, and wasn't to keen on Sam's response which really was lazy and poor; and encouraged junk mail - a pet hate of mine.

2023幎12月28日
自発的なレビュヌ
Rust-Oleum Colours ロゎ

Rust-Oleum Colours からの回答

Our customer service team is on-hand to give advice on finding the right colour for you, but we do recommend taking a look at https://rustoleumcolours.co.uk/shop-by-colour/ to see all of our colours side-by-side. This should help you decide which is the best choice for your needs.

We do appreciate people using samples to ensure they've chosen the right colour, but we don't yet offer a customer money off a full tin for purchasing samples unfortunately. Our staff member had suggested that people who subscribe via email receive a 10% discount code, which may have been helpful for you, and can be cancelled online at any time. The thing that you had requested is currently in the works, and we'd have loved to keep you updated on it's release!

We struggle to see fault with this response, and so no further action will be taken. We hope that you're able to find the right paint for your cabinets, whether here or elsewhere.

Kind regards,
Dan
Rust-Oleum Colours

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