Rust-Oleum Colours レビュー 

308
•
TrustScore 5段階評価の3.5

3.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was initially sent the wrong paint (right colour, just the wrong type) easy mistake. I raised this with customer service and they immediately sent me the correct paint, with no hassle. Raised compla... もっと見る

企業が回答しました

5つ星のうち5の評価

I am really shocked to see the low rating as Rust Oleum have been beyond exceptional with their customer service. I accidentally mixed up my address due to a recent move, and they were so kind an... もっと見る

企業が回答しました

5つ星のうち5の評価

Exceptional customer service. Easy to contact and quick to respond to queries. The company quickly resolved a query and even helped facilitate an exchange for me. The service I received was outsta... もっと見る

企業が回答しました

5つ星のうち1の評価

If I could leave a 0 review I would. I received the incorrect paint on 28th August and they have ignored all attempts to get it corrected. They just send a 'holding' response and you'll never hear fro... もっと見る

企業が回答しました

企業情報

  1. 塗料店
  2. ・
  3. 塗料製造業者

当該企業による記述

Rust-Oleum is a decorative paint brand with a mission of inspiring you to pick up a paint brush and make it yours. Since the formation of Rust-Oleum Corporation in 1921 the business has grown into a worldwide provider of decorative and protective paints and coatings for both home and industrial use. Whilst Rust-Oleum is still renowned for producing the rust-fighting formula that started it all, it is now equally famous for its aerosol spray and decorative home and furniture paints.


連絡先

3.5

まあまあ

TrustScore 5段階評価の3.5

308件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.5

すべてのレビュー

(308)

過去12か月のレビュー数: 59件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Kitchen Cupboard Satin Paint - EXCELLENT

I ordered one 750ml can of the Kitchen Cupboard Paint in Satin (anthracite) and the roller and paint brush set to paint the cupboards and island in my kitchen.

I lightly sanded the cupboards using the sanding block that came with the roller set (cupboards previously painted using B&Qs V33 Renovation Paint) after removing the hardware, it took no more than 10 mins and I did not remove the doors or drawers whilst painting.

After a quick but thorough stir, I began the first application. I used the brush for the grooves (the drawers and cupboards are shaker style), and the roller on the main parts.

I have to say, my initial thoughts were that is was a fairly thin paint and it certainly did not cover the previous colour, but I went with it. It dries incredibly quickly, so make sure that you use the roller to smooth over any brush marks - I used the roller in one direction only with very little pressure.

Once the first coat had been applied, I waited an hour (it was a very hot day, so the paint did dry very quickly), and began the second coat. The second coat took less than half the time (I used exactly the same process).

I have to say, I was amazed at the application of the second coat! Once dried, my cupboards and island looked like brand new cupboards (no brush or roller marks whatsover - they look spray painted). This is the best kitchen cupboard paint I have ever used (compared to B&Q's V33, Crown Eggshell and Farrow & Ball).

It's been 2 weeks now, and the paint has adhered so well. I am able to use a damp sponge to clean them with no problems, the colour is fantastic, a very cool dark grey, with almost a hint of navy blue.

I cannot be more happy with the results - it looks like a brand new kitchen.

Customer service were excellent with their next day delivery service as I struggled to find this particular item in any of my local stores.

The best bit, and I can't believe this, I only used one 750ml can!

I could not recommend this product enough, it is amazing!

2025年8月12日
自発的なレビュー
Rust-Oleum Colours ロゴ

Rust-Oleum Colours からの回答

Dear Katie

Thank you so much for your kind words!

We're thrilled to hear that you are please with our products and service.

Your feedback means a lot to us and we look forward to serving you again soon.

Kind regards
Rust-Oleum Colours

5つ星のうち5の評価

Rust oleum cupboard paint

I found the paint really good to use I used a mini roller where I could it also leaves a lovely finish on your second coat I used it on my kitchen cupboards for a new look they look fantastic I would fully recommend this paint also I can't believe how quick the delivery is .

2025年8月20日
自発的なレビュー
Rust-Oleum Colours ロゴ

Rust-Oleum Colours からの回答

Hi
Thank you for taking the time to share your positive experience with us.

We're so pleased to hear that our paint has made a difference for you.

We look forward to seeing you again.

Kind regards
Rust-Oleum Colours

5つ星のうち1の評価

Shockingly bad customer service

Shockingly bad customer service. I placed an order at 9.40pm on a Thursday and realised it wouldn't be here in time for the weekend as they were quoting a Tuesday delivery. I emailed them at 8.38am the next day to cancel, they said they couldn't as it had already been dispatched. I spoke to FedEx who confirmed it hadn't yet been collected and wouldn't be until after 4pm that day from their warehouse. I asked for them to RTS (return to sender) the parcel with FedEx which is a standard procedure but they said this was not possible. It is possible, they just didn't want to do it. Very unhelpful service. Fully understand not all orders can be stopped, but when it can be done it should be. Multiple times this could have been resolved but they prefer the order to be dispatched today and have me refuse it, wait for it to be returned, then take 14 days to process a refund. Ironically they quote that painting kitchen cupboards is an eco option as you're recycling the cupboards, but are happy for wasted journeys and emissions with their couriers? Will be returning for a refund and going elsewhere.

2025年8月22日
自発的なレビュー
Rust-Oleum Colours ロゴ

Rust-Oleum Colours からの回答

Dear Mrs Sayle

We are sorry to hear you are unhappy with the service you received.
We have taken your comments onboard and will look to review our processes.

Kind regards
Rust-Oleum Colours

5つ星のうち5の評価

I contacted the customer services dept…

I contacted the customer services dept because of an issue with the colour of one of the paints I’d chosen. They were helpful, and friendly. The whole thing was sorted out that day and they sent a replacement free of charge. I’d also state that in my opinion, this paint is of a superior quality and will be my go to for all toy and furniture paint going forward. My dolls house only needed 2 coats and not the 5 everyone was telling me they usually needed with store bought paint. I was very impressed and will use again.

2025年8月13日
自発的なレビュー
Rust-Oleum Colours ロゴ

Rust-Oleum Colours からの回答

Hi Lucy

Thank you for taking the time to share your positive experience with us. We truly appreciate your feedback and look forward to welcoming you back soon.

Kind regards
Rust-Oleum Colours

5つ星のうち5の評価

Good colour

Good colour, with depth and excellent finish.

2025年7月25日
Rust-Oleum Colours ロゴ

Rust-Oleum Colours からの回答

Hi

Thank you for taking time to post a review, it's great to hear you are happy with our paint. We look forward to welcoming you back soon.

Kind regards
Rust-Oleum Colours

5つ星のうち5の評価

All ok

All ok thankyou

2025年7月25日
Rust-Oleum Colours ロゴ

Rust-Oleum Colours からの回答

Hi

Thanks for the comments, it's great to hear such good feedback.

Kind regards
Rust-Oleum Colours

5つ星のうち1の評価

Misleading colours and reviews

I’ve had great experiences with Rustoleum in the past but a recent experience has really disappointed me.

Ordered the Beige No 010 lime wash effect. Firstly, if you’re buying any of their paint, order a sample. This was nothing like advertised.

More disappointing was their inability to upload the review I had left them on their own website. What is clear - after speaking to customer service - is that they will not upload negative reviews on their own site.

2025年7月19日
自発的なレビュー
5つ星のうち5の評価

Beautiful finish

Beautiful colours it has resulted in me having a lovely new wardrobes in my bedroom it has transformed the complete room I am very pleased with it I have also bought floor tile paint that has not been done yet I am looking forward to having it done later this month

2025年6月24日
Rust-Oleum Colours ロゴ

Rust-Oleum Colours からの回答

Hi Barbara
Thank you for your wonderful review!
We are delighted to know you loved our paint. We look forward to serving you again soon.
Kind regards
Rust-Oleum Colours

5つ星のうち5の評価

Good coverage

Good coverage. A joy to work with

2025年6月24日
Rust-Oleum Colours ロゴ

Rust-Oleum Colours からの回答

Hi
Thank you for taking the time to share your positive experience with us. We appreciate your feedback and look forward to welcoming you back soon.
Kind regards
Rust-Oleum Colours

5つ星のうち1の評価

Ich kenne Rust-Oleum vom deutschen…

Ich kenne Rust-Oleum vom deutschen Baumarkt. Dort werden Kreidefarben angeboten. Im Internet bestellte ich von dieser Firma Heizkörperlack. Rust-Oleum zeigt dort verschiedenste Farbnuancen für hochpreisige Lacke an. Ich wählte ein hell gelbes mattes grün mit der Bezeichnung "Buchsbaum" für Heizkörper geeignet. Ich habe einen kallibrierten Bildschirm, denn ich bin der der Graphikbranche tätig. Versendet wurde von dieser Firma dann eine Farbdose ohne konkrete textliche Farbbezeichnung. Das finde ich unseriös. Auf dem Deckel war ein farbiger Aufkleber der die beinhaltete Farbe darstellen sollte. Dieses Grün hatte nichts mit meiner gewünschten Farbe zu tun. Ein kräftiges Allerweltsgrün. Auf meine Reklamation hin wurde ein Foto gewünscht. Daraufhin wurde freundlich dreist behauptet, dieser Farbton wäre meine Bestellung, ich sollte diese Farbe verwenden. Wenn mir das Ergebnis nicht passen sollte bekäme ich eine Neue zugeschickt. Was dann gekommen wäre und welche Qualität diese Farbe dann hätte wollte ich nicht wissen. Ich habe den Siegel der Dose natürlich nicht geöffnet sondern sofort Widerspruch und Rückgabe gefordert, und zwar über das Kontaktformular dieser Internetseite. Allerdings wurde mein Widerspruch hierüber nicht bestätigt. Ich suchte in den AGBs und wurde auf Seite 10 fündig. Über eine spezielle Emailadresse für Retouren wurde dann tatsächlich der Widerspruch und Rückgabe bestätigt. Allerdings unter der Bedingung, dass ich noch ein Foto von der Ware und meiner Verpackung schicken müsste um Anspruch auf Rückerstattung zu haben. Nach Rücksendung wurde mir mein Geld zurücküberwiesen. Den Rückversand musste ich selber bezahlen.

2025年6月20日
自発的なレビュー
Rust-Oleum Colours ロゴ

Rust-Oleum Colours からの回答

Hallo
Es tut uns leid, dass Sie mit Ihrem Einkaufserlebnis und den Vorschlägen des Kundenservice, die Ihnen zur Behebung dieses Problems angeboten wurden, unzufrieden waren.
Mit freundlichen GrüßenRust-Oleum Farben

5つ星のうち4の評価

Quick postage of samples colours we…

Quick postage of samples colours we sent for. Haven't yet used samples in the process of preparing.

2025年5月25日
Rust-Oleum Colours ロゴ

Rust-Oleum Colours からの回答

Hi

We appreciate your feedback and are pleased you are happy with our delivery service.

Happy painting!

Kind regards
Rust-Oleum Colours

5つ星のうち5の評価

Great company

Excellent product & quick delivery. Ive used various paints & always good.

2025年5月25日
Rust-Oleum Colours ロゴ

Rust-Oleum Colours からの回答

Hi

Thanks for the comments, it's great to hear such good feedback.

Kind regards
Rust-Oleum Colours

5つ星のうち5の評価

UPVC paint used on double garage doors

Ordered several different coloured tester paints first. Then ordered 2 tins of UPVC paint for double garage doors. Ordered on a Bank Holiday and could not believe they arrived next day. Washed doors with strong solution of sugar soap using soft abrasive sponge, then hosed off. Using a brush first coat of paint went on well and gave a good key for the second coat. Doors now look fantastic. Very happy look like new.

2025年5月26日
自発的なレビュー
Rust-Oleum Colours ロゴ

Rust-Oleum Colours からの回答

Hi

We appreciate your feedback and are pleased you are happy with our product.

Kind regards

Rust-Oleum Colours

5つ星のうち5の評価

Great quality paint

I bought kitchen cupboard paint for my daughter. There was a wide range of choice and colours. Paint was delivered quickly. The quality of the paint is great. Only took two coats to cover beech coloured doors. Finish looks lovely.

2025年5月25日
Rust-Oleum Colours ロゴ

Rust-Oleum Colours からの回答

Hi

Thank you for your feedback, we are so pleased to hear this.

Kind regards
Rust-Oleum Colours

5つ星のうち1の評価

Awful customer service been waiting 11…

Awful customer service been waiting 11 days on my paint. Only way to contact them.is by email and they don't reply for days. Who knows if it will ever turn up just seen all the bad reviews on Facebook wish I had looked at the first. Awful customer service

2025年5月14日
自発的なレビュー
Rust-Oleum Colours ロゴ

Rust-Oleum Colours からの回答

Dear Tracy

I want to sincerely apologies for the delay in delivering your order. We understand how important timely delivery is and regret any inconvenience this my have caused.

We will do a full investigation and contact you by email to provide an update.

Best regards

Rust-Oleum Colours

5つ星のうち5の評価

Rust Oleum kitchen cabinet refurbishment …

We want to refresh our 10 year old kitchen units, but was hesitant on how the project would pan out.
We researched various options and settled for rust oleum slate grey cabinet paints 2x 750mls.
We did all preparations to ensure we had the best chance of success, we had enough paint for 3 coats and a little left over for any touch ups later.
Rust oleum lived up to our high expectations, and the coverage was excellent.
I would recommend this product to anyone thinking about refurbishment of their kitchen cabinets.
We've researched all paint brands and applications, and Rust Oleum was by far the top .
Preparations is the key to achieving a best results.

2025年4月15日
自発的なレビュー
Rust-Oleum Colours ロゴ

Rust-Oleum Colours からの回答

Hi

We appreciate your feedback and are pleased you are happy with our product.

Kind regards

Rust-Oleum Colours

5つ星のうち5の評価

I've done my kitchen and garden with…

I've done my kitchen and garden with the these paints and I can't fault them.. Easy to apply, amazing coverage and durable.

2025年4月11日
自発的なレビュー
Rust-Oleum Colours ロゴ

Rust-Oleum Colours からの回答

Hi

Thank you for your feedback, we are so pleased to hear this.

Kind regards
Rust-Oleum Colours

5つ星のうち1の評価

Awful paint have given front door 4…

Awful paint have given front door 4 coats and can still see the white upvc runs like mad and dries uneven do not buy its ruined my front door

2025年4月12日
自発的なレビュー
Rust-Oleum Colours ロゴ

Rust-Oleum Colours からの回答

Hi

I am sorry you weren't happy with our paint. I have contacted you by email to investigate further.

Kind regards
Rust-Oleum Colours

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報