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Very very poor. I have used this firm a number of times and have always been very happy with them. This penultimate occasion has been quite dreadful. I, my brother and my new solicitor have been treated as if we were idiots. We have been repeatedly ignored on many occasions for over a year. It is only when I have stamped my feet, again repeatedly, to Senior Partners, that any dialogue has occurred. Obviously I will not be using this firm again, hence the new solicitor.

I can't recommend Clizia Motterle highly enough. She made what could have been an incredibly stressful process remarkably straightforward. From start to finish, everything was seamless, she kept things simple and clear when I needed it most. Her professionalism and approach made a difficult time far more manageable. Excellent service throughout.

Richard's help was invaluable in supporting me in a dispute with an insurance company in relation to an income protection claim that had been unfairly rejected. Following review of over 500 pages of correspondence between myself and the insurer, Richard was able to hone in on the key points that needed to be raised with the insurer, which ultimately helped achieve the fantastic outcome of getting the claim rejection overturned.

Richard’s handling of the case was very professional and it is clear that he has vast expertise and experience to draw upon in relation to income protection claim disputes. The free advice note that Richard shared with me when I first engaged with him was extremely helpful in providing me with an overview of the additional evidence that I would potentially need to submit to the insurer.

Be prepared to have to wait for several weeks for Richard's responses on occasion due to his busy case load, but in the end the wait is well worth it as you will receive excellent advice.

Engaging Richard provided the focus that I had been missing in my 'throw the kitchen sink at them' method of writing complaints to the insurer up to that point. He took the stress and anxiety out of dealing with the insurer's aggressive tactics and provided clarity about the correct procedure to follow in challenging their claim rejection.

I am delighted with the outcome, especially since we managed to get the claim rejection overturned before having to escalate the case to the Financial Ombudsman or to court, which was better than I ever envisaged when I first approached Richard.

I recently used RWK Goodman for both the sale and purchase of my property and could not be happier with the service. A special shout-out to Teodora and Jo, who were fantastic throughout the process. Their communication was clear, timely, and reassuring, and their guidance made what can be a stressful process feel smooth and manageable. I would highly recommend them to anyone needing conveyancing services.

Thank you to Nicole and Caroline. You made our house sale go through perfectly. Kept us informed and ensured that we met the deadline for the sale to go through perfectly as we needed to complete on a specific date to ensure we kept our buyer! You helped make the stress of the house sale that little bit better! Thank you both again.

I engaged Richard's help to manage a critical dispute with Insurance companies (GIP) benefits. The situation was highly stressful, as insurance company had unjustly suspended payments and was demanding unreasonable medical information which they used to closed my claim and threatened to permanently halt payments without reviewing the medical evidence provided.

Richard’s handling of the case was exceptional. He was professional, reassuring, and completely strategic. He successfully orchestrated the review of all medical evidence, including the Independent Medical Examination, and used the evidence to force insurance company to reinstate the claim.

He took the stress out of dealing with the insurer's aggressive tactics and delivered a successful resolution. This was an outstanding result that protected my financial future while I continue to recover from my accident.

I couldn’t be more grateful for the incredible job carried out by RWK - Swindon*. From the very first consultation with Kim Moules, through to the sensitivity and professionalism of solicitors Georgina Hancock, Tracey McCormack, Kelly Brown RWK – Swindon demonstrated deep expertise in family law, guiding me through a complex childcare arrangement. Their attention to detail, clear communication, and unwavering commitment turned a stressful ordeal into a manageable process. Thanks to the Swindon team's collective efforts, combined with barristers Curtis Ball and Alex Mc Hugh, I achieved a fair resolution to an intricate case.

I highly recommend their services to anyone facing similar challenges – I genuinely can’t praise them enough.

*With special mention to senior paralegal Mollie Mckelvie who's tireless professionalism combined with a bona fide humanity has had a profoundly positive impact on both my, and my daughter's future.

Thank you so much...

Throughout our whole experience, RWK Goodman were outstanding, they were kind and considerate at what was the most difficult time having suffered the worst bereavement possible.

They are without a doubt the most thorough, talented people I have worked with, showing the highest level of professionalism at all times.

Kerstin could not have done more for us and we are so grateful for how she saw us through everything, our barrister Leanne was amazing too, and the work they put in throughout was unexpected having not had to do anything like this before, but I am eternally grateful, thank you.

Holly and Dominic provided a very professional conveyancing service from start to finish and where always very supportive when, at times, the process became more challenging. Ever responsive to my queries and concerns, providing clear explanations and recommendations, they were also always open to listening to my point of view, which was much appreciated. Many thanks.

I was kept informed along the way of where we were in the process any questions I had were answered promptly and in a way I could understand. They were extremely helpful and professional throughout the case from day one until the resolution

Highly knowledgeable, efficient and friendly service from both the solicitor and her assistant. Everything was done promptly, and they were responsive when I had queries. Would recommend.

Tina Pettinger (Solicitor) & Tracy Merry, Oxford, made a great conveyancing team. Really helpful, efficient, friendly and professional. I was always kept up to date, especially at the point of exchange and completion, the most crucial times. Selling my late mother’s house was made a far less stressful experience. I would highly recommend them, and to second that my estate agent rated them highly too.

MICHAEL WORKED ABOVE AND BEYOND TO SECURE MESOTHELIOMA COMPENSATION ON BEHALF OF MYSELF AND MY DAUGHTER. WE ARE BOTH VERY HAPPY WITH THE OUTCOME.

Tina and Tracy provided exemplary service from start to finish, explaining technical aspects clearly and communicating well with all parties and making all stages of the transaction feel straightforward. Wouldn't hesitate to use RWK Goodman again.

I’m incredibly grateful to RWK Goodman for taking on my injury claim after an incident involving cattle. From the moment they took over my case, the team was professional, approachable, and genuinely supportive. Both Stephanie and Lizzie went above and beyond to ensure I always felt informed and reassured.

The process was lengthy and complex, but they kept me updated at every stage and explained everything clearly. I had previously been with another solicitor who was uncommunicative and making no progress, so moving to RWK Goodman made a huge difference.

Despite the Defendant’s initial denial of liability, they managed to secure a positive outcome, which truly reflects their expertise, persistence, and commitment to their clients. The result was better than I had expected, and I can’t thank Stephanie, Lizzie, and the RWK Goodman team enough for their hard work and dedication.

I would highly recommend RWK Goodman to anyone seeking solicitors who genuinely care, communicate clearly, and deliver excellent results.

I’m incredibly grateful to Faye Marks for her outstanding support and guidance throughout the handling of my case. From start to finish, Faye was consistently kind, compassionate, and clear in her communication, taking the time to explain every step of the process. Her professionalism and empathy made a challenging time much easier to navigate. I wouldn’t hesitate to recommend Faye and RWK Goodman to anyone in need of legal support.

H Dunn

rwkgoodman have recently acted for us on a compensation claim which was difficult and complex at times.Michael Wolstencroft helped us at a sad time with sympathy and patience.His knowledge and expertise were exemplary, all issues were dealt with promptly and efficiently and we were kept fully informed at all stages. Everything was explained in a way we could understand until the claim was satisfactorily resolved.I would highly recommend them and their five star treatment throughout.

Clizia achieved a clean break divorce for me with a fair financial settlement and minimised the challenges and delays that arose during the process. Her gentle respectful manner was reassuring and she explained each stage thoroughly. Communication with her and her team was very supportive and helped me receive a safe and financially secure future after a very stressful period.

I would highly recommend RWK Goodman, working with them was so easy and stress free. They are very efficient and responsive, especially Holly, Nicole and Lucy. They always took the time to outline my options and were happy to through different routes I could take.

I was recommended RWK Goodman and in particular Katherine Lauder to assist in family law matters during my divorce. The starting point was a very unsatisfactory arrangement with the majority of time and control being dictated by the mother. The end result was a court stamped shared live with 50:50 arrangement. Whilst this can never be guaranteed I knew if it were ever to be possible it would be achieved having Katherine by my side. She navigated me through the entire process with exemplary professionalism. I was chartering new waters but felt in very safe hands throughout. Katherine has a very calm demeanour, she is extremely experienced and knowledgeable in her field. Always available and priority given during key turning points. I could not have asked for a better representation. I write this now as happy as any divorced father can be with the knowledge that the best outcome was achieved for the children allowing them to maintain a balanced and equal relationship with both parents. RWK Goodman not only have access to the very best legal professionals in their own offices but if needed they also work alongside barristers from some very highly acclaimed chambers across the country. You do not need to be local to their offices to take advantage of their services. I will end by saying I am eternally grateful for the recommendation I received and thank you Katherine for everything.