Irwin Mitchell レビュー 12,870

TrustScore 5段階評価の5

4.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I am so grateful to Abbie Taylor. Abbie is amazing at her job, she has gone above and beyond to help me. Abbie is thorough, extremely knowledgeable, kind, thoughtful and simply amazing. I am... もっと見る

企業が回答しました

5つ星のうち4の評価

Overall we were very happy with the service received. The score would have been better except for long delays at the start, but things improved when our case was reassigned and got things moving for u... もっと見る

企業が回答しました

5つ星のうち5の評価

I can’t thank my Irwin Mitchell enough for the brilliant support they provided throughout my injury claim. From the very beginning, they were reassuring, professional, and patient, taking the tim... もっと見る

企業が回答しました

5つ星のうち5の評価

Over the last 18 months, following an accident in a holiday resort in Turkey, we have worked closely with Rachel Ballantyne at Irwin Mitchell. The service provided has been both professional and cari... もっと見る

企業が回答しました

企業情報

  1. 法律事務所
  2. 家族法専門弁護士
  3. 法律家
  4. 法律サービス
  5. 人身傷害専門弁護士

当該企業による記述

Irwin Mitchell is unlike any other law firm. Nationally acclaimed, with a strong international capability, we offer a broad range of legal services to national and international organisations and institutions, small and medium-sized businesses and private individuals.


連絡先

4.8

優良

TrustScore 5段階評価の5

1万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち5の評価

Irwin Mitchell led by Dami Oloyede

Dami Oloyede at Irwin Mitchell successfully won my medical negligence claim. They were super efficient and held my hand through what was a very stressful time. It was no win, no fee so more expensive but none of the risk for me. A lovely team to work with and Dami was always at the end of the phone. I would definitely choose them again. They were open and transparent throughout the process.

2026年3月24日
自発的なレビュー
5つ星のうち5の評価

Industrial Injury Compensation Claom - Mesothelioma

I was fortunate to select Irwin Mitchell from a list supplied by the NHS when i was diagnosed with mesothelioma. From the start Satpal Singh and his team of industry experts worked hard to trace possible sources from my back employment records. This required going back over several decades and eventually his diligence was rewarded. He then handed over negotiations to Lacey St James who proved a tough and able negotiator who was able to secure a favourable settlement. My thanks and congratulations to the team, not forgetting Leila Rachouline who provided patient admin backup during the early days when illness meant my response times were erratic!

2026年3月24日
自発的なレビュー
5つ星のうち5の評価

Always reliable

Always reliable , very knowledgeable and well organised one of the best law firm you can rely on. Say many Thanks again to you all great people Sir Phil and Stephanie. Great company !

2026年3月1日
自発的なレビュー
5つ星のうち5の評価

I am so pleased I decided to go with…

I am so pleased I decided to go with Laura at Irwin Mitchell, she has made a horrible experience easy to deal with. Laura always listened to what I had to say and did everything she could to gain the treatment I needed. Which she always achieved!
It’s been a pleasure dealing with Laura throughout the 3 years of my claim. She also, definitely, reached the maximum goal for my claim.

2026年3月24日
自発的なレビュー
5つ星のうち1の評価

15-Month Delay & Professional Negligence - Rear Encroachment Ignored

AVOID - Complete failure to act despite clear evidence and instruction.

A paralegal at Irwin Mitchell handled my boundary dispute under Aviva/Arc Legal Expenses Insurance.
Timeline of incompetence:
• 25 Dec 2024: Initial Letter Before Claim sent re front encroachment (Area A) by a privately instructed solicitor
• 26 January 2025: Irwin Mitchell engaged via Arc Legal
• 7 March 2025: I email photos/video of new permanent rear structure (Area B) being built on my land during their retainer
• Their response: "Noted on file... will consider within our letter"
• Result: No expanded LBC. No injunction. Rear encroachment completely ignored
Independent barrister opinion: 80% prospects of success for combined front+rear claim (£75,600 value). Irwin Mitchell rejected this outright.

Outcome:
• 15-month delay since original LBC
• Firm declined instructions due to "disagreement over rear area"
• Insurer now questioning rear claim viability due to their inaction
• Neighbours consolidate position while I suffer ongoing trespass

Clear professional misconduct: Explicit notification + evidence acknowledgment + zero protective action = breach of duty.

Currently pursuing: SRA complaint, Legal Ombudsman, professional negligence claim.

Do NOT use Irwin Mitchell for property disputes. They will leave you exposed.

2026年3月24日
自発的なレビュー
Irwin Mitchell ロゴ

Irwin Mitchell からの回答

Good afternoon Syed,

Thank you for taking the time to leave a review.

We are sorry to hear that you are dissatisfied in the service that you have received from Irwin Mitchell.

We would like to assure you that we are currently looking into the issues you have raised and will provide you with an update shortly.


Kind regards
Shelley
Client Experience Expert

フラグについてのプロセスに従って、Trustpilot がレビューを評価中です。

5つ星のうち5の評価

Professional and caring

Over the last 18 months, following an accident in a holiday resort in Turkey, we have worked closely with Rachel Ballantyne at Irwin Mitchell.
The service provided has been both professional and caring, with access to an excellent medical team who have shown the same consideration. We are coming to the end of the case now, and have been so grateful for all the advise along the way.

2025年7月1日
自発的なレビュー
Irwin Mitchell ロゴ

Irwin Mitchell からの回答

Good afternoon Sarah,

We're so glad to hear that the service you received was both professional and caring during this challenging time. We appreciate your gratitude for the advice provided throughout your case. Thank you for sharing your positive experience.

Kind regards

Shelley
Client Experience Expert

5つ星のうち5の評価

Greatly experienced team!

I cannot thank Alexis, Taylor, and the entire team enough for the support they have provided during my child’s ongoing case.

From the very beginning, they have been absolutely amazing. They are not only highly professional and knowledgeable, but also incredibly caring and empathetic. They have taken the time to listen, explain everything clearly, and ensure I feel supported every step of the way.

Communication has been excellent throughout — always prompt, clear, and reassuring, which has made such a difference during what is a very difficult time for my family.

Their compassion and dedication truly stand out, and I feel confident knowing my child’s case is in such capable hands. I would highly recommend them to anyone in need of legal support.

Thank you again to Alexis, Taylor, and the whole team.

2026年3月23日
自発的なレビュー
Irwin Mitchell ロゴ

Irwin Mitchell からの回答

Good afternoon Miss Lund,

We appreciate you sharing your feedback. It's wonderful to hear that the team's support has been so helpful during this challenging time. We're glad their professionalism, knowledge, care, and clear communication have made a positive difference. We'll be sure to pass along your kind words to them. Thank you for recommending our services.

Kind regards

Shelley
Client Experience Expert

5つ星のうち5の評価

I am so grateful to Abbie

I am so grateful to Abbie Taylor.

Abbie is amazing at her job, she has gone above and beyond to help me.

Abbie is thorough, extremely knowledgeable, kind, thoughtful and simply amazing. I am so very fortunate and grateful I have Abbie to help me through this process.

I cannot recommend Abbie enough!

2026年3月23日
自発的なレビュー
Irwin Mitchell ロゴ

Irwin Mitchell からの回答

Good morning Nadia,

We appreciate you taking the time to share your feedback. We're so glad to hear that you feel supported. It's wonderful to know that our team is thorough, knowledgeable, and kind. Thank you for your high recommendation.

Kind regards

Shelley
Client Experience Expert

5つ星のうち5の評価

Great Service from Irwin Mitchell

I can’t thank my Irwin Mitchell enough for the brilliant support they provided throughout my injury claim. From the very beginning, they were reassuring, professional, and patient, taking the time to explain every step in a way that made me feel informed and confident.

Nothing was ever too much trouble. They kept me updated, checked in regularly, and genuinely cared about how I was doing and their guidance made all the difference.

Thanks to their hard work and dedication, my claim was handled smoothly and with a great outcome. I’m truly grateful for everything they’ve done and would highly recommend them to anyone needing a supportive and reliable legal team.

2026年3月20日
自発的なレビュー
Irwin Mitchell ロゴ

Irwin Mitchell からの回答

Good morning Mandy,

We appreciate you sharing your experience. We're happy to hear that our team provided reassurance, professionalism, and patience throughout your injury claim. It's wonderful to know that our guidance made a difference, and your claim was handled smoothly with a great outcome. We are grateful for your recommendation.

Kind regards

Shelley
Client Experience Expert

5つ星のうち5の評価

Outstanding service.

Sophie Bray, my conveyancing solicitor, provided an outstanding service. She was proactive, knowledgeable, patient and communicative at all times. The support provided by Sophie gave me a feeling of confidence that allowed me to concentrate on the many other things going on. I can't recommend Sophie highly enough!

2026年2月26日
自発的なレビュー
Irwin Mitchell ロゴ

Irwin Mitchell からの回答

Good morning Alison,

We appreciate you sharing your experience. We're happy to hear that you received outstanding service and felt confident with the support provided. It's great to know the communication was proactive and helpful. We will pass on your kind words.

Kind regards

Shelley
Client Experience Expert

5つ星のうち5の評価

Very pleased with our experience with Disabled Children Legal Support …

Very pleased with our experience with David York and Stewart Stretton-Hill.

Impressed with speed of response, quality of advice, care and interest shown in our disabled children/ situation.

2026年3月23日
自発的なレビュー
Irwin Mitchell ロゴ

Irwin Mitchell からの回答

Good Afternoon Euan

Thank you for taking the time to share your feedback.

We’re very pleased to hear that you had such a positive experience with our Disabled Children Legal Support team, and that David and Stewart were able to provide prompt responses, high quality advice, and the care and attention your family needed.

We will ensure your comments are passed on to David and Stewart

If you require any further assistance or have any additional questions, please don’t hesitate to contact us. We’re here to help.

Kind Regards

Kaye Bowles
Client Experience Expert

5つ星のうち5の評価

Patience and Professionalism gets results

Throughout our relationship Irwin Mitchell showed tremendous patience and understanding as well as meticulous attention to detail.Communication was prompt, I was informed of each new development and made aware how my case was progressing. Their professional advice during difficult times was invaluable and together we achieved a very satisfactory outcome. I cannot thank them enough.

2026年1月15日
自発的なレビュー
Irwin Mitchell ロゴ

Irwin Mitchell からの回答

Good Morning Roger

Thank you for taking the time to share your feedback.

We’re very pleased to hear that you felt supported throughout your case and that the team’s patience, communication, and professional guidance made a positive difference during a difficult time.

We will ensure your review is passed on to the colleagues involved, as I’m sure they will greatly appreciate your kind words.

If you need any further assistance or have any questions in the future, please don’t hesitate to contact us. We’re always here to help.

Kind Regards

Kaye Bowles
Client Experience Expert

5つ星のうち5の評価

10/ 10 service

My Solicitor was always hands on, always checking in with the process and always was checking in with how I was doing. Took the time to make sure I understood what was happening.

2025年3月22日
自発的なレビュー
Irwin Mitchell ロゴ

Irwin Mitchell からの回答

Good Morning Elisa

Thank you for your review.

We’re really pleased to hear you received 10/10 service and that your solicitor kept you fully informed and supported throughout the process. It’s great to know you felt well looked after and that everything was clearly explained.

We will make sure your feedback is passed on to the solicitor involved.

If you need any further assistance, please don’t hesitate to contact us — we’re always here to help.

Kind Regards

Kaye Bowles
Client Experience Expert

5つ星のうち5の評価

Will and estate of a deceased relative.

Good communication with managing my Uncles will and estate. This process has taken over a year. Easily contactable via email. Raymond was happy to telephone and speak to my elderly parents about the process. Would use Irwin Mitchell in the future.

2026年3月16日
自発的なレビュー
Irwin Mitchell ロゴ

Irwin Mitchell からの回答

Good Morning Melanie

Thank you for taking the time to share your feedback.

We’re pleased to hear that you found our communication helpful throughout the process of managing your uncle’s will and estate. It’s great to know that Raymond was able to support your family and ensure your parents felt comfortable and informed.

We’ll make sure your comments are passed on to the Raymond.

If you need any further assistance, please don’t hesitate to get in touch with us.

Thank you again for your review.

Kind Regards

Kaye Bowles
Client Experience Expert

5つ星のうち5の評価

Asbestosis claim made easy

My elderly Dad was diagnosed with asbestosis and was advised by his respiratory consultant to make a claim for compensation. He was unsure whether he would be successful and put off by a long drawn out fight. He also wasn’t sure if the effort was going to be worth it financially. He was pleasantly surprised to be told that it would be worth it. We were given a list of solicitors to contact by the asbestos advice charity SARAG. We decided on Irwin Mitchell as they are well known and respected. From our first contact with them we were dealt with considerately and kindly. We were soon contacted by Nick Woods who arranged to visit Dad to discuss his claim. Dad immediately clicked with Nick who is down to earth and friendly. As a family we cannot fault Nick’s service and professionalism. He is lovely and a credit to Irwin Mitchell. Dad recently received his payout and has already bought (another) new guitar to add to his collection. He says his next purchase will be a new car but that remains to be seen as he seems content to know he can buy one if he wants one.
Thanks Nick for your help and support with Dad’s claim from all of us.

2026年3月19日
自発的なレビュー
Irwin Mitchell ロゴ

Irwin Mitchell からの回答

Good Morning Lyn

Thank you for taking the time to share this detailed and thoughtful review.

We’re very pleased to hear that your father felt supported throughout the process and that the experience was made easier for him and your family.

We will ensure your feedback is passed on to Nick, as well. Your kind words about his professionalism, approachability, and support mean a great deal, and I know he will sincerely appreciate them.

If you or your father need any further assistance in the future, please don’t hesitate to contact us. We’re always here to help.

Kind Regards

Kaye Bowles
Client Experience Expert

5つ星のうち5の評価

Welfare & Benefits Team are a huge asset to IM

Since my accident last year I've met some amazing humans, from passersby helping us, emergency services, doctors and therapists and, Olivia in the Welfare & Benefits Team at Irwin Mitchell. Olivia has been on myside, supporting me, helping me get my life back on track with kind professionalism and expertise to help me navigate the unfamiliar welfare and benefits system and ALL the paperwork. She made it all so much easier and manageable, she has always been delightful to speak to. She and the team are a huge asset to Irwin Mitchell and I'm immensely grateful to her.

2026年3月20日
自発的なレビュー
Irwin Mitchell ロゴ

Irwin Mitchell からの回答

Good morning Michelle

We appreciate you sharing your experience and leaving a 5-star review.

It's wonderful to hear that you felt supported during such a challenging time. We're happy that the team's expertise helped you navigate the welfare and benefits system, making it more manageable. We will pass on your kind words to Olivia who will be happy to read your feedback.

Thank you for placing your trust in us.

Kind regards
James Matthews
Client Experience Expert

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