Twice have I emailed the Customer Admin Manager for WA and got no response, to be told later she has not got her out of office on. I am building a house and every supplier I am dealing with keeps me... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Everything went according to plan from our first contact to installation. Simon came to our home & was very friendly & professional. We never even bothered to get any other Quotes as we felt comfortab... もっと見る
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Have been looking into solar for awhile and SAE group made the decision easy. They did not push finance or any other options just gave me straight up practical advice. The install went really well and... もっと見る
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Couldn’t be more happier with our new 10kw system, Cody the sales tech knew his stuff and was very patient with all the questions I had and the install crew led by Ty was also fantastic. Initial after... もっと見る
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企業情報
当該企業による記述
SAE Group are your local experts when it comes to all things solar, air-conditioning and electrical
連絡先
28 Industry Drive , 2486, Tweed Heads South, オーストラリア
- 1300 18 20 50
- sales@saegroup.com.au
- saegroup.com.au
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ネガティブなレビューの 37%に回答しています
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We can't recommend SAE Solar highly…
We can't recommend SAE Solar highly enough! Our experience from start to finish was surprisingly smooth .... exceptional customer service from every member of the team who kept us fully informed throughout particularly when the install was interrupted midway due to the recent flooding which was very much appreciated. Really professional company to deal with!

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We recently had SAE Group install…
We recently had SAE Group install solar, ducted air conditioning and replaced an existing split system. From the quoting through to delivery, their service was brilliant. The quotes were competitive, the staff kept us informed through the entire process and the installers were friendly, polite and efficient. A great experience all around!

SAE Group からの回答
Great service!!
Great service!!! Quick turn around time. Very friendly and easy to understand.

SAE Group からの回答
Quality install. Great system.
We got all the required info from the beginning. I like details. We got a quality system and a competitive price. The installers were great. They contacted me a day early to do part of the install, as there was rain forecast the next day. They worked hard and got it all finished the next morning. The system works very well, with full monitoring. Love it.

SAE Group からの回答
Fabulous service from SAE group
Thank you much to everyone on SAE group team.
Had great experience with you all through all processes of getting my solar system up and running. I fully recommend your company to anyone..

SAE Group からの回答
Everything went according to plan from…
Everything went according to plan from our first contact to installation. Simon came to our home & was very friendly & professional. We never even bothered to get any other Quotes as we felt comfortable with SAE. The guys arrived when they said they would & even though it was a stinking hot day they carried on regardless. They were both very polite & knowledgeable. Tanguy was very patient & answered all our questions & made sure we understood everything. We wouldn't hesitate to recommend the SAE Group.

SAE Group からの回答
2nd solar install
The second time I have used SAE for a solar install and they have not disappointed. They always do a great job and very professional in all that they do.

SAE Group からの回答
The difference is the people
Well after the great experience with our air con install the solar guys had something to live up to. They did not disappoint with knowledgeable advice provided and a superb final product that will see us reap the benefits for years to come. I would highly recommend SAE to anyone wanting a great product, outstanding customer focus and if needed quality follow up.

SAE Group からの回答
fabulous service & product
great products, communication excellent at all times, installation guys efficient and informative
highly recommended

SAE Group からの回答
Very positive experience
Our 6kW solar system was installed last week. From our first contact with Mark at SAE right through to post-installation our experience with SAE has been very positive. A big thank you to Catriona who provided regular updates regarding our installation. Likewise, a big shoutout to Luke and his team for great work in installing our sixteen panels, taking us through the post-installation process and leaving a tidy worksite. Well done guys.
Some useful tips. Contact you electricity retailer to arrange the installation of your smart meter as soon as possible after SAE have advised you of your panel installation date. This will do away with any delays (in our case, fifteen days) before your smart meter is installed. We live on a rural property so the approval time to from our electricity supplier was longer; in our case a four week delay in obtaining approval from Essential Energy to install our system.

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Good Install, eventually!
The whole process ran smoothly but took forever to have installed. It was 23 weeks from Deposit to Install.
Good follow up after the install and running smoothly now.

SAE Group からの回答
Very Satisfied …
The team that came to install were excellent. Neat, polite and very professional. We would highly recommend.

SAE Group からの回答
Good work but took longer time to…
Good work but took longer time to install , I had to call them to install app to monitor the system . Eventually it worked but I had to take another day off to get app installed . Overall excellent work . I will certainly recommend them.

SAE Group からの回答
Would happily refer SAE to all my family and friends
Mark's quoting process was helped by his professionalism and he guided us in regards to our end decisions on which makes to go with. He answered all our questions and was extremely helpful in explaining the different components of solar power.
Arthur and Joel did a fantastic job installing our panels. They were prompt and courteous and friendly throughout the entire process. It was all completed the same day and we are extremely happy with the result.

SAE Group からの回答
It is my pleasure to work with the SAE…
It is my pleasure to work with the SAE group for the installation and implementation of a solar energy solution. The level of customer service far exceeded my expectations. Importantly, at all times during the project the SAE staff were courteous, considered, in terms of understanding my requirements and punctual. I would recommend the SAE group to anyone who is seeking to implement a solar power solution.
Yours Sincerely
Ian Yates

SAE Group からの回答
SAE solar install
We recently had SAE Group install solar at our home in Casuarina. The whole process from initial quote, through to the paperwork and then installation was very easy and also quick. We initially dealt with John as our sales agent and he was very good with explaining not only the hardware but also guiding us through the process. We dealt with Nikayla as our account manager and she was also very easy to deal with and made it easy. We then had Tanguy and his partner (I feel bad that his name has slipped my memory) do the installation. I can’t praise them enough for their professionalism, punctuality and work ethic as well as both of them just being very nice guys.
Overall I have no hesitation in highly recommending SAE Group to anyone looking to have a solar installation carried out on their house.

SAE Group からの回答
My experience with SAE group so far has…
My experience with SAE group so far has been terrific. Declan, my go to person has answered all the questions i had and went to a lot of trouble to satisfy my enquiries. The boys who installed the solar were very professional as were the office staff i had dealings with.
One happy camper
Jo

SAE Group からの回答
SAE group provide me with solutions for…
SAE group provide me with solutions for future energy requirements.
The installation team left a really good impression.
As well as the actual product on the roof is stylish

SAE Group からの回答
Whole process was easy and costs low
From sales to call centre to install, these guys were professional, went above and beyond. I would recommend genuinely to anyone in the Coffs area as the team are great. My roofing was old and had some unforeseen complications but the guys sorted it out, with great communication, quick thinking and transparent solutions. A great choice

SAE Group からの回答
SAE group are professional
SAE group are professional, courteous, knowledgeable and efficient. Thanks to John and the team for a smooth solar quote and installation.

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