Twice have I emailed the Customer Admin Manager for WA and got no response, to be told later she has not got her out of office on. I am building a house and every supplier I am dealing with keeps me... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Everything went according to plan from our first contact to installation. Simon came to our home & was very friendly & professional. We never even bothered to get any other Quotes as we felt comfortab... もっと見る
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Have been looking into solar for awhile and SAE group made the decision easy. They did not push finance or any other options just gave me straight up practical advice. The install went really well and... もっと見る
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Couldn’t be more happier with our new 10kw system, Cody the sales tech knew his stuff and was very patient with all the questions I had and the install crew led by Ty was also fantastic. Initial after... もっと見る
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企業情報
当該企業による記述
SAE Group are your local experts when it comes to all things solar, air-conditioning and electrical
連絡先
28 Industry Drive , 2486, Tweed Heads South, オーストラリア
- 1300 18 20 50
- sales@saegroup.com.au
- saegroup.com.au
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 37%に回答しています
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No probs!
No probs!
All ran smoothly, informed all the way through the process. Very professional. Love watching the info on the app. All good.

SAE Group からの回答
Great service from sales rep
Great service from sales rep, office people to installers.
Kept us informed and worked hard to overcome component waits. Quality product, service and installation. Well recommended.

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Couldn’t fault them
Couldn’t fault them. Had both solar and air conditioning installed and everything was seamless.

SAE Group からの回答
Highly recommended
The Team from SAE were prompt and efficient and easy to deal with. They telephoned to ensure that everything through the installation was running smoothly to provide updates.

SAE Group からの回答
Excellent service
Excellent service, no pressure from helpful sales team. Very impressed.

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We have used SAE several times over the…
We have used SAE several times over the years. Always helpful and professional. Highly recommended

SAE Group からの回答
Couldn’t be happier- highly recommended
Our whole experience with SAE to have our solar panels installed was wonderful. Mark provided us with expert, honest advice about our solar needs for the most reasonable price around. Catriona and Daryelle arranged all aspects of the installation for us at a time that suited us and Luke and team installed the panels in a matter of hours and didn’t leave til they checked it was all working! After sales service has been great too with SAE following up and ensuring our connection has been recognised by our electricity supplier. Couldn’t be happier and the panels look great too- thanks so much!

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Efficient
Efficient, professional and polite from receptionist, sales rep and installer. Shown great patience and knowledge when a solar newbie like me asked way too many questions.

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Have been trying for months for them to…
Have been trying for months for them to finalize a quote for me - just because it is different to what they are used to - which means they seem to be only salesman and NOT TRUE SOLAR INSTALLERS !!
Keep getting messages - will get back to you in a few days, Matt is out of the office and will get back to you, we have all the info we need so will finalize the quote - still one month later NOTHING !!!

SAE Group からの回答
We had a great experience with SAE from…
We had a great experience with SAE from the initial quote right through to handover of the system.
All of the team were professional, courteous and explained everything to us.
We are hoping to eventually buy a battery down the track and will be using SAE for this also.
Highly recommend.

SAE Group からの回答
SAE exceeded our expectations
SAE exceeded our expectations. Every contact we had with them was professional, helpful and delivered in a timely manner. They welcomed and dealt with all our queries to our satisfaction, from obtaining the initial quote to installation. Nothing was too much trouble. Office staff and contract installer were a pleasure to deal with.

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Great experience
I had solar panels installed in my house with SAE Group and the experience was great.
All my interactions with the company have been good, from the salesperson, support, financial and installation. The information given to me was clear and ultimately they delivered on what it was presented to me by the salesperson.

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Just had SAE install a Tesla battery…
Just had SAE install a Tesla battery for us to accompany our 2 year old solar panel system. Damien was amazing from the very start- all my questions answered in layman’s terms & different options explained until I had a firm understanding. Updates on installation process were constant by the team which was appreciated The installers, Tim & Harry were fantastic. Tidy, efficient, and again happy to spend time walking me through it. I couldn’t be happier with my experience with SAE & highly recommend them to anyone going down the solar road.

SAE Group からの回答
Happy to recommend SAE Group for solar
SAE recently installed our 8.8kw solar system (24 panels) with a 6kw inverter and a12.6kw battery. SAE provided the best of 3 quotes for the job and were helpful throughout the process of deciding what system we wanted. After ordering they appointed a liaison person which made follow up easy and quick. The installation team were great. Installation was 9 weeks after deposit was paid (we were expecting 5-6 weeks) but this delay is understandable given supply chain shortages and the constant wet weather in recent times.
We started out with very little knowledge of solar and were unsure about what system to install and who to use. We are pleased we chose SAE.

SAE Group からの回答
Great experience from SAE for…
Great experience from SAE for installing my 6.6KW Sungrow Hybrid inverter system with Sunpower panels, Damian McMahon helped me to choose the right system for me and he followed up from start to finish. The quality of the materials used, installation and workmanship of the electricians are highly commendable. Overall, great value for money compared to cheap solar players in the industry.

SAE Group からの回答
Great Job Again!
This is the third time that I have done business with SAE Group - solar panels, A/C and now the Tesla Powerwall. They are a great company to deal with, always polite, professional and efficient. The installers were excellent, as always.

SAE Group からの回答
Excellent
From the first phone call to the follow up call after installation SAE Group's service was excellent. They kept in constant contact and kept me up to date with what was happening with each step. They explained it at a level I could understand as I am not overly tech minded. The customer service was first rate and the staff whom I spoke to were very polite and helpful. The installation team were on site for two days and very friendly, professional and got the job done without any fuss or problems. Cleaned up afterwards the whole experience was very pleasant. Would recommend them to anyone who wishes to have solar put on the resident.

SAE Group からの回答
I would like to be able to give 10…
I would like to be able to give 10 stars, but 5 is the limit. Everything was above my expectations.
Exactly what I expected from a…
Exactly what I expected from a professional well established solar company. Quote process was simple, installation was within 2 weeks and accompanied by a professional job. My experience with this company was terrific.

SAE Group からの回答
13.2KW Sunpower & Hybrid Inverter
From sales (John) to installation and following up circuitry for the backup (Corey and Matt) the whole process was efficient and professional with market leading value.
We installed the best 13.2KW Sunpower panels and Sungrow Hybrid Inverter for blackout protection and seamless battery integration down the track.
Give John a call and you won’t be disappointed.

SAE Group からの回答
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