During my second purchase of Euro the speed was amazing. One minute after my order was confirmed I received another stating ready for collection. The whole process is simple and straightforward. Staff... もっと見る

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I placed an order containing EUR and ISK for two separate holidays. The online order system said EUR could be collected more or less immediately but ISK would be up to a week. It didn't say if I neede... もっと見る
Checked rates - only wanted a small amount of Euros - found Sainsbury’s to be ok and having a Nectar card I received a slight increase. (I usually buy online). Ordered the money and advised with a sh... もっと見る
企業が回答しました
Excellent experience. Took only a few minutes to apply online. I received an email telling me my money was available much sooner than I expected, and I collected it at about 6 pm (later than many fo... もっと見る
企業情報
Sainsbury's Travel money について
当該企業による記述
Planning a trip? We’re here to help you get great value holiday money, quickly and easily.
At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.
If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.
In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.
Wherever you're going, we’re here to help you start your trip with confidence.
✈️💷連絡先
15 Galena Road, W6 0LT, London, 英国
- 0330 022 4577
- customerservices@sainsburystravelmoney.co.uk
- sainsburystravelmoney.co.uk
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Exchange rate just terrible
Your Euro to Pound exchange rate is awful. I noticed a £100 difference for 900 euros compared to another exchange service, which I chose to use instead.
Excellent service
Emu47
Didn't have to wait long to be served, the lady that served me was so lovely and friendly
Simple, straightforward and fast
During my second purchase of Euro the speed was amazing. One minute after my order was confirmed I received another stating ready for collection. The whole process is simple and straightforward. Staff were friendly and efficient. Very pleased especially with the locked exchange rate I had
Easy ordering process
Easy ordering process, currency available quickly & frieypolite staff at the pickup point.
Really easy to order on line
Really easy to order on line, my money was ready when I wanted it. Sainsburys colleague was lovely and friendly
The service felt very personal
The service felt very personal, received a phone call to confirm what denomination I wanted. Arrived late, lady very kindly waited and was very pleasant. 10/10
Poor customer service
When my husband asked for the best rate, the cashier said 1.10 euro to the pound. He asked if there was a better rate either nectar or online. The cashier replied that she didn’t know and did not offer to check. He said he would check online which he did and he instantly ordered them at 1.14. He went back to the cashier who did not acknowledge he was standing in front of her for around 30 seconds as she was reading (she knew he was there). She said the order had not yet arrived so he said he would do some shopping then return. Around 20 minutes later he returned to be told he needed ID, he had not been told this at the outset and if there, he had missed this online. He had another bank card with his name on but this was unexceptionable. He was told to return once he had ID. In his opinion the cashier was curt and her customer service skills need improvement. He was at no time rude, he got the impression she did not like the fact he had purchased a higher rate and she could not be bothered to help.
It wasn't great
It wasn't great! I usually order online, but would have had to wait 4 hours. Went to Sainsbury's and the price quoted for 120 euros was £3.53 more.
Very easy to order the money I needed…
Very easy to order the money I needed and collection was great.
Quick & easy to order & collect
Excellent service
Ordered the currency online, it was ready within an hour, straightforward collection, best rate in town. Will definitely use again.
Very helpful I recommend the rest of…
Very helpful I recommend the rest of the family use Sainsburys
Bang Average
Online transaction to order was easy enough but nowhere to ask or specify for lower denomination notes. In store collection service was average, looked like we’d interrupted him playing on his mobile when collecting and couldn’t hear a word he was saying.
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