I had a specific request around addresses, and was told the system could easy do this. In my on boarding call, it quickly became apparent they didn't have 40% + of the addresses I needed, and it too... もっと見る
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レビュアーのコメントを見てみましょう
Salegenie has been a really great platform to work with. The system is easy to use, has the features we were looking for, and the pricing and plan options are very reasonable. What really made the exp... もっと見る
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Our first time using the service, and we had many questions! Our representative was very patient and helpful with us and helped us determined exactly what we needed. I would highly recommend Salesge... もっと見る
Great experience with Michele Dunker & Erik Pleshek. Helped setup a complex client cold e-blast and took us the whole way thru the process including a few client hiccups that needed solutions. Great c... もっと見る
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企業情報
当該企業による記述
Salesgenie by Data Axle helps businesses find, understand, and connect with the right customers using accurate business and consumer data verified by humans and AI. Our platform empowers sales and marketing teams to build smarter audiences, prioritize outreach, and grow with clarity—not guesswork. From audience building and data enhancement to email, direct mail, and digital advertising support, Salesgenie delivers flexible solutions for businesses of all sizes. Whether you’re launching a new campaign, refreshing your data, or scaling outreach across channels, we make it easier to reach the people who matter most. Need assistance? Connect with marketing experts today or call 800.621.5847.
連絡先
1001 Ft. Crook Rd. N Suite 150L Bellevue, NE 68005, Dallas, 米国
- 877.708.3844
- genie@data-axle.com
- salesgenie.com
4.1
ほぼ満足
424件のレビュー
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We are very satisfied with the…
We are very satisfied with the company’s professionalism and overall performance.
2026年3月21日
Salesgenie by Data Axle からの回答
Thank you for your feedback, Isarel!
We’re so glad to hear you’re satisfied with our professionalism and overall performance.
We truly appreciate your support!
Thanks For Making The Experience Seamless
Kaylen was wonderful helping me research the criteria for my order. Great follow up and quickness.
2026年4月2日
Salesgenie by Data Axle からの回答
Thank you for your feedback, DAC!
We’re so glad to hear Kaylen was wonderful to work with and provided helpful research, quick support, and great follow-up.
We truly appreciate you sharing your experience!
They whole team was quick to respond to…
They whole team was quick to respond to emails, questions and changes! Our flyers turned out great!
2026年3月29日
Salesgenie by Data Axle からの回答
Thank you for your kind feedback, Janet!
We’re so glad to hear the team was responsive and that your flyers turned out great.
We truly appreciate you sharing your experience!
Rural Review
It was ok, but we live in a super rural area. I think this would be more beneficial for someone in a city or more populated area. Amanda with customer services was outstanding! She answered any questions and concerns I had.
2026年3月16日
Salesgenie by Data Axle からの回答
Thank you for your feedback, Nicole!
We’re glad to hear Amanda provided outstanding support and was able to address your questions and concerns.
We understand that results can vary depending on location, especially in more rural areas, and we appreciate you sharing that perspective.
Your input helps us continue improving, and we’re grateful for the opportunity to work with you!
did not help at all
2026年3月16日
Salesgenie by Data Axle からの回答
Thank you for your feedback, Memorie.
We’re sorry to hear that your experience did not meet expectations — that’s not the level of support we aim to provide.
We’d appreciate the opportunity to understand what went wrong and see how we can better assist you.
Please feel free to reach out to us directly so we can help make this right.
Great team to work with
Your sales and training staff weren't just ready to help - they were eager to help. This made the learning experience easy and quick. I really appreciated the assistance.
2026年3月15日
Salesgenie by Data Axle からの回答
Thank you for your kind feedback, Preston!
We’re so glad to hear our sales and training teams were not only ready but eager to help. It’s great to know they made your learning experience smooth and efficient.
We truly appreciate you sharing your experience!
Very pleasant experience working with…
Very pleasant experience working with their team!
Thank you!
2026年3月15日
Salesgenie by Data Axle からの回答
Thank you for your kind words, Heather!
We’re so glad to hear you had a pleasant experience working with our team.
We truly appreciate your feedback!
The customer service was excellent, the data not so much...
The customer service was excellent; however, the integrity of the data was disappointing. Much of the list I purchased was outdated and inaccurate. I requested a refund and was informed that it will be processed shortly.
2026年3月26日
Salesgenie by Data Axle からの回答
Thank you for your feedback. We’re glad to hear our customer service team provided a positive experience, but we’re very sorry that the data did not meet your expectations.
Data accuracy is extremely important to us, and we understand your frustration. We appreciate your patience as your refund is being processed, and we’ll use your feedback to continue improving our data quality.
Thank you for bringing this to our attention.
Overly complicated process
Overly complicated process to get the data. We do not need a phone call in this day and age when a purchase is made. Also, lots of difficulty with receipts. WE will be using another provider going forward.
2026年3月7日
Salesgenie by Data Axle からの回答
Thank you for your feedback, Travis.
We’re sorry to hear the process felt overly complicated and that you experienced difficulties with receipts — that’s not the experience we aim to provide.
We understand the importance of a smooth, self-service process and clear documentation.
Your input is valuable, and we’ll use it to improve. If you’re open to it, we’d appreciate the chance to address your concerns and make this right.
TMELY IN RESPONSE
2026年3月20日
Salesgenie by Data Axle からの回答
Thank you for your feedback, Tham!
We’re glad to hear you received a timely response.
We truly appreciate you sharing your experience!
Verify the data!
I was quoted for no duplicate addresses and the list I received contained many duplicates. Felt a little taken advantage of, glad I caught it. Also, the very first address I checked for accuracy had the wrong business name. I am very wary of the data integrity.
The team did make it right and sent me a new file (accuracy yet to be determined).
2026年3月18日
Salesgenie by Data Axle からの回答
Thank you for your honest feedback, Noah.
We’re very sorry for the initial issues with duplicate addresses and data accuracy — we understand how concerning that can be.
We’re glad our team was able to respond and provide a replacement file, and we appreciate your patience as you review it.
Please don’t hesitate to reach out if you notice any further issues — we’re committed to ensuring you receive accurate and reliable data.
I don't like the price..
I don't like the price... these leads are aged and even though you say they do have intent I am unable to express their intent...that makes me suspicious. I'd like a full refund.
2026年3月15日
Salesgenie by Data Axle からの回答
Thank you for your feedback, Jennifer.
We’re sorry to hear the leads and pricing didn’t meet your expectations.
We understand your concerns and would appreciate the chance to review your experience.
Please reach out to us directly so we can look into your account and discuss your refund request.
Salesgenie by Data Axle からの回答
Thank you for your feedback, David!
We’re glad to hear you’re finding value in the detailed information across a wide range of business types.
We appreciate you sharing your experience!
Salesgenie by Data Axle からの回答
Thank you for your feedback, Raja!
We’re glad to hear Kevin was supportive and informative.
We truly appreciate you sharing your experience!
Salesgenie by Data Axle からの回答
Thank you for your feedback, John.
We’re very sorry to hear about your experience with communication and customer service — this is not the standard we strive for.
We’d appreciate the opportunity to make this right. Please reach out to us directly so we can better understand what happened and work toward a resolution.
Great so Far…
It was great and all the people that I talked with were awesome. The only reason for 4 stars vs 5 is that I want to see how good it is, but so far after the sign up going great
2026年3月15日
Salesgenie by Data Axle からの回答
Thank you for your feedback, James!
We’re so glad to hear your experience so far has been great and that our team has been helpful along the way.
We appreciate your honest rating and completely understand wanting to see results over time. We’re here to support you every step of the way and help ensure you get the most value moving forward!
Patrick Callahan is a Great Rep
I keep coming back because Patrick Callahan understands our needs, always helps us work within our budget, and delivers quickly.
2026年3月6日
Salesgenie by Data Axle からの回答
Thank you for your kind words, Robin!
We’re so glad to hear Patrick continues to understand your needs and provide quick, budget-conscious support.
We truly appreciate your continued trust and look forward to working with you again!
Friendly staff
Friendly staff, prompt response to questions. Purchased a list of leads, turned out to be a very promising list!
2026年3月12日
Salesgenie by Data Axle からの回答
Thank you for your kind feedback, Joy!
We’re so glad to hear our team was friendly and responsive, and that the lead list turned out to be a promising one for you.
We truly appreciate you sharing your experience!
The customer service was great
The customer service was great. The entire experience of getting the list was super smooth and easy. Thank you! The only reason for one star down is I asked for households, and I think I still received individuals. There were a lot of duplicate addresses with different names. It seems either the list had old names on it, or people are having roommates more often? This would be strange since the list is for the wealthier segment.
2026年3月8日
Salesgenie by Data Axle からの回答
Thank you for your thoughtful feedback, Shoshana! We’re glad to hear that the overall experience was smooth and that our customer service team was helpful throughout the process.
We also appreciate you pointing out the concern regarding duplicate addresses. In some cases, multiple individuals may be associated with the same household record, which can result in different names appearing at the same address. That said, we understand how this could be confusing when you specifically requested household-level data.
We’d be happy to review the list with you and ensure it aligns with your request. Please feel free to reach out so we can take a closer look and assist further. We truly appreciate your feedback and your business.
Hands down Karen Lieber is amazing
Hands down Karen Lieber is amazing. If she is labeled as a "sales person" she never once gives that vibe as she genuinely wants to help. I deal with soooooooooooo many vendors with highly questionable customer service and professionalism, but Karen Lieber and John Sheibal are top notch employees. I haven't gotten to say I would honestly recommend a company in quite a long time and I very much would recommend your company- ESPECIALLY if you get to work with Karen.
2026年2月26日
Salesgenie by Data Axle からの回答
Thank you so much for the wonderful feedback, Nick! We’re thrilled to hear about your positive experience working with Karen and John. Karen will be especially grateful for your kind words — she truly cares about helping our customers succeed, and it’s great to see that come through in your experience.
We also appreciate your recommendation and your recognition of the professionalism and support from our team. Feedback like yours means a lot, and we’re grateful for the opportunity to work with you!
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