Sandblasters レビュー 

201
•
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very prompt service and delivery. Item is as described and I am really pleased with it. Build quality is good. Watched the video re how to build it which was helpful. I would say that the resulting si... もっと見る

5つ星のうち5の評価

I've bought from Sandblasters a few times now and have been very happy with the speed of delivery and quality of purchases. Just sent off another order.

5つ星のうち5の評価

I contacted Martyn, after seeing an item on Facebook Marketplace. He replied almost instantly and within half an hour, Julie phoned me to help with my order. The following lunchtime I became the proud... もっと見る

5つ星のうち5の評価

I got in touch with Sandblasters to ask about a couple of their bench top cabinets. They were super helpful. I’m new to sandblasting and am looking for my first cabinet, Julie pointed me to one... もっと見る

企業が回答しました

企業情報

  1. サンドブラスト洗浄サービス
  2. ・
  3. ガラス エッチング サービス
  4. 建物修復サービス
  5. 自動車修復業
  6. 吹き付け洗浄サービス

当該企業による記述

Sand Blasters is part of the M & T Traders group and is a family owned company that was started back in 2008. At the beginning we were just called Martyns Bargains and we started in a small industrial unit in Retford, Nottinghamshire. As the business progressed we decided to expand and make things bigger so we could hold more stock.From the start, our company had a popular demand because we offered products at a great pricing structure and we have grown a good customer base by keeping to this structure. We are a team of husband and wife who are very hard working and dedicated towards what we do. Throughout this journey, we have gained an immense amount of knowledge and are still learning to this day.


連絡先

4.8

優良

TrustScore 5段階評価の5

201件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(201)

過去12か月のレビュー数: 37件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent seller

Excellent seller, items arrived promptly and well packed.

2023年7月11日
自発的なレビュー
Sandblasters ロゴ

Sandblasters からの回答

Hi Justin. Thank you very much for your recommendation its much appreciated

5つ星のうち5の評価

Extremely helpful…

Extremely helpful in giving extra details about their products...
Great range of products and backup of spares..
Hope to deal wit them again very soon

2023年7月10日
自発的なレビュー
Sandblasters ロゴ

Sandblasters からの回答

Thank you very much for giving us 5 stars.
We hope we can help you again soon.
Thanks again

5つ星のうち5の評価

Superb service

Initially I had an enquiry, which was dealt with via email. After the enquiry, I placed an order for a sandblasting vacuum and some abrasive medium. The order was dispatched almost immediately and arrived at my house in about two working days! Even the courier company were superb (Fagan and Whalley), they telephoned me a few days before the delivery was due, to ensure that I would be in. They then delivered the pallet right to my garage door, using an electric pallet truck! I will definitely use this company again!

2023年6月26日
自発的なレビュー
Sandblasters ロゴ

Sandblasters からの回答

Well, Thank you very much for leaving us such a lovely review. I'm so glad to read that everything went well from start to finish.
Thank you once again

5つ星のうち5の評価

Top Draw Service

Excellent response time to any queries.
Great Price
Pleasure to deal with ...

2023年6月5日
自発的なレビュー
Sandblasters ロゴ

Sandblasters からの回答

That's very kind of you to say. Thank you Sean

5つ星のうち5の評価

Sandblasters customer service was good

Sandblasters customer service was good, when they realised I lived on a Scottish island they informed me of the extra cost required for shipping and left the choice up to me. (it was an extra £10) I paid this and they shipped to me in good time

2023年4月21日
自発的なレビュー
Sandblasters ロゴ

Sandblasters からの回答

Thank you Maurice for your kind review and your understanding regarding the courier charges.

5つ星のうち5の評価

Lovely company to deal with.

Lovely company to deal with.

I have been struggling to find knowledgeable people to talk to regarding the less-than-transparent world of air compressors.

I was able to have an in-depth honest discussion over the phone followed up by email correspondence.

Will be using again for sure.

2023年3月24日
自発的なレビュー
Sandblasters ロゴ

Sandblasters からの回答

Hi Mark,
That's very Good of you to say.
I'm glad we were able to help.
You know where we are if you need us.

5つ星のうち1の評価

Joke customer service

Joke customer service - as in they don’t have any!

Placed two orders with them, within half an hour of each other. Emailed immediately after making the first order to say I’d messed it up and needed to cancel, but for their benefit I’d placed a new order so that it was a straight swap.

No reply, emailed twice further - surprise surprise, the first order and most expensive order had been dispatched immediately after placing the order.

Cheaper order, order two (and the one I want) hasn’t been dispatched or seen yet.

When I complained, they said they are governed by their dispatch time not the customer service, so don’t bother look at their emails often.

I run a business too and the above is such a ridiculous way to run a business.

They charge for a pallet delivery too but send out with a parcel courier.

REPLY TO SANDBLASTER:
You seem to be confusing good customer service with a fast despatch - there’s so much more to running a business than just throwing items in boxes and shipping them out - even Amazon has a despatch period and it’s for a reason!!!

I run a busy body with 11 employees, calling wasn’t possible at that time due to noise but I thought 3 emails flagging the issue should be sufficient. If you’re able to see verification of an order coming in then you should be able to see customer emails - if you can’t cope with it, I suggest you hire someone for admin, even a body shop has to, like I said there’s A LOT more to business than shipping orders.

2023年3月24日
自発的なレビュー
Sandblasters ロゴ

Sandblasters からの回答

Hi, Just a quick response to this Bad review on our customer service.

I take all reviews seriously and if we receive a bad review, I look at what can be done to improve our customer service because as you know running a small business bad reviews can be damaging.

I have looked into this and can see that there really isn't anything that we could have done better to be honest.

Order 16225/230323/92 placed at 23/03/23 12:53
Order 16228/230323/29 placed at 23/03/23 14:00

1st Order 16225/230323/92 was collected by DHL at 13:08 23/03/23 Tracking number 60120143925876 now to me that's great customer service, picked packed and shipped with a courier in 15 minutes.

The 2nd Order which was ordered at 2pm was not shipped as the courier had already been.

The email to say that you wanted to cancel the order as you had made a mistake was received at 1:35:18pm by which time your order was on its way.

I'm sorry but there are only 3 of us here dealing with the running of the business and emails are not manned 24/7 as we will be dealing with a lot of other things

I think a simple phone call would have avoided any of this.

I have since added to the automated emails after an order is placed the below.

If for any reason you need to change or cancel your order, please call the office on 01777708457 as an email might not been seen until after we have dispatched your order.

5つ星のうち5の評価

Good contact and customer approach

Contacted them through eBay, quickly got a phone call to answer my question. Very nice conversation, all my questions did got a clear answer. Ordered sand blasting cabinet on their website and arrived surprisingly already the next day. It is much bigger than I expected and haven't put it to work yet, but so far the experience with this company has been excellent.

2022年12月13日
自発的なレビュー
Sandblasters ロゴ

Sandblasters からの回答

Thank you Sven for your kind words and also your valued custom. You know where we are if you need any help or advise

5つ星のうち1の評価

Purchased a blasting cabinet from them…

Purchased a blasting cabinet from them to complete a project with a very strict deadline. Even opted to pay £20 more E and purchase it through their EBay store because they advertised delivery within 3 days of purchase. When the parcel never came as promised I wrote the store and requested a cancel since I could clearly save £20 via their actual store and I could no longer make my deadline anyways. The parcel showed “information obtained but item not yet received” by DPD (which is the delivery service the company chose not me). I even offered to allow the company to pricematch their own internet store at that point since I was still in the market for a cabinet. They told me no and that the £20 loss to them (for EBay fees) was too much to eat even though they were happy for me to have to eat those fees that I paid since they told me it would arrive in time to meet my deadline.

Then when I told them I still needed them to cancel the order, even though it shows DPD hadn’t picked up the parcel when I requested the cancel, they told me they would “Try” to recall the parcel and would not refund me until they had it back in their possession.

Not good customer service. Their £20 is way more important to them even after their (or their chosen courier) was responsible for a much bigger financial loss to a customer who also has deadlines to meet (although stands behind his word).

Disappointed but not surprised, to say the least.

2022年5月6日
自発的なレビュー
Sandblasters ロゴ

Sandblasters からの回答

Hi Scott. I'm sorry the transaction on eBay didn't go smoothly. I'm afraid we don't work on Bank Holidays nor do we have couriers collecting on Weekends or Bank Holidays.
We shipped your parcel on the day we returned to work but unfortunately DPD have let us down on this occasion. We have since received your parcel back from the courier and have refunded your payment in full.

5つ星のうち5の評価

Good quality bike lift for a good price…

Good quality bike lift for a good price in comparison to the market.
Good coms from the seller after delivery about bleeding and setting up the lift

2022年4月30日
自発的なレビュー
Sandblasters ロゴ

Sandblasters からの回答

Thank you very much for taking the time in leaving a review. I'm pleased to read that your happy with the service and the lift. Thanks Again!

5つ星のうち5の評価

Great product, but a little disappointed.

ORDER NUMBER
11220/110322/14
A little disappointed as the viewing window has lots of scratches, but overall excellent customer service, fast no messing delivery and apart from the viewing window, high quality products and will continue being a customer for a long time. thank you for an easy transaction.

2022年3月16日
自発的なレビュー
Sandblasters ロゴ

Sandblasters からの回答

Hi David. Thank you very much for your repeat custom it is much appreciated.
The Perspex window is usually covered in a plastic film which needs to be removed. If you have removed the plastic film we will of course send you a new piece of Perspex.
Thank you once again

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報