SaveOnCells レビュー 

131
•
TrustScore 5段階評価の4.5

4.6

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Transaction was cancelled because the item was out of stock, but I should not have been able to add the item to my cart from the beginning. Pls improve your site and your inventory process. Up... もっと見る

5つ星のうち5の評価

Bought a G Master Sony lens after seeing how much lower the price was on here - timely arrival and everything was perfect condition! I can't believe how good this website is considering how much bette... もっと見る

5つ星のうち5の評価

Not gonna lie, at first I was extremely skeptical as the price for the camera I was looking for seemed way too good to be true. Upon looking through multiple review sites for this company I deci... もっと見る

5つ星のうち5の評価

Save on cells provides quick shipping! My brand new Sennheiser hd 620s brought me one of the best listening experiences of my life! i look forward to enjoying these extremely reasonably priced Sennhei... もっと見る

企業情報

  1. デパート

当該企業による記述

SaveOnCells is an online mall providing a wide range of products in variable categories and sub-categories at affordable prices. We make sure you receive your orders in a matter of days. We have been serving customers online for a decade and continue to grow our customer-base everyday.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

131件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(131)

過去12か月のレビュー数: 48件

レビューを書く
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5つ星のうち5の評価

Skeptical, don't be - got my item as expected

Per title, wondered if they were a scam at first, but trustpilot suggested otherwise and proceeded with my order. Sure enough, the wisdom of the crowd was right - I got my order in the time I expected (actually earlier as the shop app added an extra week but the saveoncell website had correct expectations). It was exactly what I wanted and I am happy.

2024年1月4日
5つ星のうち5の評価

Immediate and helpful communication

Immediate and helpful communication, offered a resolution when a product was delayed in shipment which was not only satisfactory but above and beyond!! Their customer service agents are very professional and courteous. Really a great Canadian based company!

2023年12月5日
5つ星のうち4の評価

Updated : Transaction was cancelled

Transaction was cancelled because the item was out of stock, but I should not have been able to add the item to my cart from the beginning.

Pls improve your site and your inventory process.

Update 2023-12-15

SaveOnCells offered me to sell me the product at the reduced price once they have it back in stock.

2023年11月23日
5つ星のうち1の評価

This fraud website steals credit card info

I placed an order for Garmin watch through this website, paid by a credit card and received a cancellation email. After reaching the customer service by calling the phone number posted on the website, the representative took my order number and promised to call me back.
In the early morning of the day later, I received SMS from agent name Sarah, the phone number is from US and different with the one listed on website (but I confirmed she has the same voice with whom I spoke with the day before). She apologized for cancellation due to out of stock and offered to help placing new order via telephone. I carefully offered to call her back via the official number on the website but unfortunately, when I called the machine said "out of business hours". I left message for Sarah asking she call me back using SaveOnCells phone number, not her own US number.
Then I received the call from SaveonCells, and the fraud starts.
First, she asked for my credit card information to place an order for me. After getting all information she needs, she told me that she was not able to place it because the system does not accept the discount code she want to give me.
She offered the different payment methods, such as:
1. transfer money directly from my bank to her boss bank account which I refused
2. She asked me for a security code sent via WorldRemit, putting effort of transfer money to her boss account using my Credit Card. (Luckily for me, my CIBC may find many suspesious transactions and blocked the card).
3. She told me that her boss can request Payment via PayPal for my accepting. I asked for the invoice for confirmation, and "her boss" sent me an invoice totally different with the original invoice format which was cancelled, and the most important is that invoice was sent from a NOT business domain email.
So, after taking 3 hours (from 7:30am to 10:30am) dealing with Customer Service, and what they are focusing is taking credit card info and getting money transfer out, I told them that this fraud will be report and I denied to providing further information.
I have all evidences for the whole story and communications in case SaveOnCells saying that I am not the real customer.

2023年12月13日
自発的なレビュー
SaveOnCells ロゴ

SaveOnCells からの回答

Dear Customer, we are incredibly sorry that you had to go through this poor experience. Sadly, the phone company we used diverted calls to unknown places to us and it seems your call was diverted to someone (not from our company) that committed such acts. We have immediately closed that line and notified the phone system company we use to resolve this situation. It is a shame their inefficinecy has made you distrust our company but I assure you this experience has been out of our control and out of our awareness (under our company name). Again I am sincerely sorry for your experience and would encourage you to place another order with us and see that we provide great customer service. For your information, such issues do not repeat again and we have closed that line and working on a safer option at the moment. Thanks for your understanding and your honest review. SaveOnCells Team

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