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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Hired them to create a tracing report and forensics analysis for me. They brought a perfect result just in two weeks. They also consulted me on how to move forward, which helped in many ways to unders... もっと見る

5つ星のうち4の評価

Nice and responsive staff, very professional. Their legal department helped me submit complaints to regulators that actually moved the needle. The process took time, but I felt supported all the way.... もっと見る

企業が回答しました

5つ星のうち2の評価

Dopo aver parlato con Francesco, ho deciso di firmare il contratto e procedere alle pratiche per recuperare i soldi. Avevo un totale di 11000 euro da riprendere. Katherine era colei che gestiva il... もっと見る

企業が回答しました

5つ星のうち3の評価

Their team was knowledgeable and handled my case with care, but I was overwhelmed by how much documentation was needed. Honestly, I almost gave up halfway. In the end, we managed to recover around 40%... もっと見る

企業が回答しました

企業情報

  1. コンサルタント

当該企業による記述

Scam Help (registered in The Netherlands under Transparent Business Solutions B.V., Company Number 78091624) is a dedicated team of professional IT forensic analysts, bank fraud specialists and case coordinators with vast working knowledge in online trading scams and other types of fraud. Scam Help assists clients to recover their lost funds and return stolen wealth to its rightful owners. We provide our clients with hi-end tailor-made solutions dealing with all classifications of financial fraud in order to help regain their lost assets no matter how dire the situation might seem.


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

213件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I miei complimenti

I miei complimenti, vi ringrazio

2022年1月6日
Scam Help ロゴ

Scam Help からの回答

Grazie per la tua recensione. Lo apprezziamo davvero. Non esitare a contattarci nel caso avessi bisogno di ulteriore assistenza.

5つ星のうち1の評価

da evitare

da evitare
unica cosa che fanno tentano di farti avere il rimborso dalla propria banca e poi spariscono.
non affidate nessuna pratica a questa gente

2021年12月27日
自発的なレビュー
5つ星のうち5の評価

Io spero vivamente che riusciate a…

Io spero vivamente che riusciate a recuperare gran parte dei fondi persi, a causa della truffa subìta, con tutti i mezzi e gli strumenti che voi avete a disposizione in modo tale che possa ritrovare la serenità e tranquillità di un tempo! Attendo tutti gli aggiornamenti da parte di Katherine e tutte le varie indicazioni dal vostro reparto di recupero.

2021年12月17日
自発的なレビュー
Scam Help ロゴ

Scam Help からの回答

Grazie per le gentili parole!

Significa molto per noi!

5つ星のうち1の評価

Scandalosi

Scandalosi. Invece di tentare di recuperare i soldi hanno tentato di farmi rivalere sul mio wallet e sulla mia banca. Poi sono spariti senza più farsi sentire. Da evitare assolutamente

2021年12月8日
5つ星のうち1の評価

Keep away for them!!!

From my experience with them, my strong advise is don’t waste your money and time! It had taken me numerous emails and WhatsApp chasers to them and the case handler, Kathleen Jansen to get an update on my case. . She hardly replied my emails and only did so after I had written a review here last month. She also claimed that my WhatsApp messages weren’t received as they had changed the number!
I had approached them a few days after discovering my BTC were scammed on a fraudulent trading website in April 2021. After reviewing the case based in the information that I had provided them, they confidently told me that there is a high chance of recovering my losses and that it would take a time frame of about 8 to 12 weeks. I paid an upfront payment of Euro 500 and agreed to a cut of the recovered sum to them in order to start the case.
Now in December, I finally receive an email from them stating that they are unable to recover anything despite having confirmed with multiple financial authorities that the merchant was indeed internationally recognized as a scam. LocalBitcoins where I had transferred my BTC from to the fraudulent website was not helpful to even investigate the transactions and blamed me for authorizing these transactions. After the dispute with LocalBitcoins proved unsuccessful, they proceeded to complain officially to the Financial Ombudsman Service. They claim to had waited and challenged the decision through the services of FOS, however, the FOS hasn't provided any solution based on the fact that regulatory bodies determined that the payment facilitator cannot be held responsible for transactions that were authorized to be transferred to scam merchants.
Now Scamhelp informs me that there are few chances of recovering the lost funds and will consider my case closed until a further time when legal counsel determines that they have a viable case for a class-action lawsuit.

I feel that they had just taken advantage of me as a scam victim at the end of the day!!!

2021年12月7日
自発的なレビュー
Scam Help ロゴ

Scam Help からの回答

Hello sir,

Please note that we reassessed your case and ready to provide you with more details.
Please note that your case was related to a crypto platform not authorised to provide any services in your country of residence.
We took all the necessary steps to approach the crypto platform, the regulators, etc.
Later down the road we advised you to lodge a complaint with your bank since the crypto platform in question shouldn't have provided you with any services (shouldn't have opened an account for you) in the first place.

You refused to approach your bank. We informed you that it is an important step that can potentially help to recover the funds, but you insisted on not getting your bank involved.
Therefore, at this stage we can't really move forward with your complaint anymore.

On your end, you failed to cooperate and decided not to stick to the strategy we created, therefore we were not able to achieve the desirable result here.

Each case is different, we can't undertake the success in 100% of the cases. Sticking to our guidance is the key to success, we took multiple steps to recover the funds, but since you were not willing to move forward with your bank, we had to close your case.

5つ星のうち5の評価

Aiuto

Salve, oggi ho svolto la pratica che mi avete mandato voi via mail, il modulo di reclamo. Ho mandato tutta la documentazione alla banca e attendo risposta. C'è qualcos'altro che dovrei fare oppure ci pensate voi? Attendo chiarimenti, grazie.

2021年11月26日
自発的なレビュー
Scam Help ロゴ

Scam Help からの回答

Buona giornata, il tuo case manager ti contatterà. Per il riferimento futuro, si prega di contattare direttamente il proprio responsabile del caso in caso di domande.

Grazie per averci contattato e avere una grande giornata!

5つ星のうち5の評価

Persone professionali e disponibili ad…

Persone professionali e disponibili ad aiutare il prossimo per me 5 stelle.

2021年11月26日
Scam Help ロゴ

Scam Help からの回答

Grazie per la tua recensione, lo apprezziamo davvero!
Siamo sempre al vostro servizio se avete bisogno di qualcosa.

5つ星のうち5の評価

Good firm

Good firm if you need to recover some money. I paid to a forex company that didn’t want to release the profits. They got it all sorted

2021年11月23日
Scam Help ロゴ

Scam Help からの回答

Thank you for posting your positive review. At Scam Help, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our service was provided in a timely manner.

5つ星のうち5の評価

So much help within one company!!!

I referred my situation to them 2 months ago and I didn't expect it to get resolved so quickly and efficiently.
They took care of the situation!
Can't be happier regarding the outcome, true professionals

2021年11月19日
自発的なレビュー
Scam Help ロゴ

Scam Help からの回答

Thank you so much for your five-star review. We are delighted to hear that you had a positive
experience with us at Scam Help.

5つ星のうち5の評価

Good

Good good good

2021年11月17日
Scam Help ロゴ

Scam Help からの回答

Thanks for your feedback.
We are glad you are satisfied with the service and happy about your experience.

5つ星のうち5の評価

Great service

Great service. They recovered 3500 out of the 4500 I lost. When I had any questions I received explanations promptly. Appreciate it.

2021年11月11日
自発的なレビュー
Scam Help ロゴ

Scam Help からの回答

Thanks, Sarah! We appreciate the fantastic review and are glad we could be of service.

If any of your friends or family need help, please let them know about us!

5つ星のうち5の評価

Scamhelp helped me get my money that I…

Scamhelp helped me get my money that I lost to a a gambling scam back, They we very helpful. I was a wreck due to this happening to me . They helped me not only to regain my finances, but how to cope with everything. Thank you so much to Katherine, and to Brian.

2021年11月9日
自発的なレビュー
Scam Help ロゴ

Scam Help からの回答

Thanks for sharing your story, Sam.

We are truly delighted that we were able to resolve your case and bring justice to you.
We will pass your feedback to our team.
Thanks for choosing Scam Help!

5つ星のうち4の評価

As of now got the relevant details for…

As of now got the relevant details for my scam refund. Thanks

2021年11月3日
Scam Help ロゴ

Scam Help からの回答

We are please with the review you left us.

Our job is to educate people in the field of fraud, we are always here to provide you with any information and assistance you might need.

5つ星のうち2の評価

If you have been scammed they advise…

If you have been scammed they advise they can get it back with ease. 8-12 weeks.

All they do is prompt you to email the company you paid via (coinbase) then they write info about your proof of being scammed screenshots that you forward to your bank. Coinbase blank you. Bank doesnt want to hear. Still with ombudsman. They could of told me to email them myself. Dont need to pay £1850.

2021年11月2日
自発的なレビュー
Scam Help ロゴ

Scam Help からの回答

Good day Mr. Hall,

We thoroughly checked our record and want to inform you that your case is now getting evaluated by the regulators.
Please note that your case is still ongoing, therefore it is to early to talk about results here.

Your banks were not willing to cooperate and played a game to dissuade and discourage you from getting your money back. In certain cases it takes sometime to achieve a successful outcome.
Please be in touch with your case coordinator and keep us in the loop.

5つ星のうち4の評価

Whilst the information sent to me is…

Whilst the information sent to me is very helpful, because of the small amount of money I lost you were not able to assist in any other way. I am grateful for your information and hope others get the same great service

2021年11月2日
Scam Help ロゴ

Scam Help からの回答

Thanks for your positive feedback.

Our job is to combat fraud and to assist as many people as possible to stay safe online. In certain cases (or if the loss is quite small), we see a high probability of you recovering the funds by yourself.
Therefore, we are more than happy to provide you with all the tools to do so.

Feel free to contact us in case you need any further assistance!

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