My $10,000 Trek Project 1 Road Bike was broken in two different places on an airline flight. The Shimano Ultegra front shifter/brake and handlebar were broken. AND, the carbon fiber seat stay wa... ãã£ãšèŠã
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Have used Scicon bike bags (aerocomfort series) for a while now, never had any issues with damage or problems during these years. contacted Scicon support prior to upgrade to a new Aerocomfort tri b... ãã£ãšèŠã
On reconnait la qualité d'une marque à son service client, et je tiens à féliciter Scicon pour leur service client tout simplement exceptionnel ! AprÚs des longs services rendus, mes lunettes se sont... ãã£ãšèŠã
Prodotti di qualità molto elevata, per materiali, fattura e rifinitura. Posso dir questo per borsa bici aeroconfort road e accessori della stessa, borsa abbigliamento bici ed occhiali. Di analogo live... ãã£ãšèŠã
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Via dell'Industria 9, 36065, ã€ã¿ãªã¢
- +39 0424518878
- info@sciconsports
- sciconsports.com
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Perfect service!
I purchased on Friday, next working day the goods were sent, no delays, perfect cooperation!
My $10,000 Trek Project 1 Road Bike wasâŠ
My $10,000 Trek Project 1 Road Bike was broken in two different places on an airline flight. The Shimano Ultegra front shifter/brake and handlebar were broken. AND, the carbon fiber seat stay was broken! Arriving in Berlin, Germany to begin a bike tour, I was lucky to rent a (crummy) road bike in time.
I wanted to love the SCICON because it's easy to pack and easy to move. My husband used one and his bike arrived okay.
The arduous hard case (or cardboard box) for bikes is all that airlines will reimburse (up to $2,000) and endures the airlines' tough luggage battering much better. A hardcase is the way to be sure. My excellent travel insurance covers bikes -- but NOT in transit.
If you don't want a broken bike, don't use a SCICON.
Top Kundenservice
Top Kundenservice
Sehr kulante Regelung durch Gratis-Bereitstellung eines neuen Brillengestells nach Abbruch des BrillenbÃŒgels
Àusserst schnelle Erledigung durch kompetente Mitarbeiterin
Great customer service
I bought my scicon bike travel bag for an overseas trip to Mallorca. Upon arrival to my destination, the front fork of the bag frame was broken. My bike was not injured. I contacted the company and they sent a replacement part to my hotel in time for me to pack my bike up for my return flight. Happy to report that my bike made it home safely.
J'ai acheté plusieurs maillotsâŠ
J'ai acheté plusieurs maillots cyclistes NASA chez eux. J'adore. Mais ça fait des années qu'ils les vendent. Il est grand temps d'innover! SLS, Space X, ESA...il faudrait que vous élargissiez vos collections.
Really glad of scicon
Really glad of scicon, the products are really good and the customer service is definitely one of the best Iâve had !
Ho acquistato degli occhiali scicon inâŠ
Ho acquistato degli occhiali scicon in promozione e ho avuto un problema con uno dei due; ho contattato l'assistenza clienti e hanno risolto il problema con una cortesia,efficienza e rapidità eccellente. Veramente unici.
Very well made product and excellent customer service
I had a problem with my glasses and I had to claim for the warranty. Sara T., from customer service has been extremely efficient to find a solution to my case. I do highly recommend Scicon eyewear.
Wonderful service
Wonderful service
I was using the previous aero comfort bike case but no longer suitable for âthru the axe â wheels system; so I had to upgrade to the aerocomfort v3 to travel the following week for a race.
After I put the order and contacted the client team to ask them to their best to deliver my case on time. The bag arrived on time and I received very prompt reply by email from the client service.
Super attention to client
Aeroscope Brille ist vom Helm gerutschtâŠ
Aeroscope Brille ist vom Helm gerutscht und der BÃŒgel abgebrochen. Hatte die Brille knapp 9 Monate. Scicon-Kundendienst angeschrieben und nach 3 Tagen hatte ich kostenlosen Ersatz des ganzen Rahmens im Briefkasten. Top!!
Outstanding customer service
Really great experience with Scicon Sports. I had an issue with my glasses that wasnât covered under warranty, but their team was able to find a solution.
Everything was handled quickly and smoothly, and communication was easy and friendly the whole time.
You can tell they actually care about their customers, which I really appreciate. Would definitely recommend.
Got the glasses and should I mentionâŠ
Got the glasses and should I mention that those are th very best Iâve been use so far. I wanted to get smth different quality wise, and I found the right product to buy. The way it fits your face is amazing, you donât actually feel it, except that the sun doesnât bother you at all either wind does. Iâm glad that I went for it and Iâm sure a returning customer in the future
Excellent and flexible service evenâŠ
Excellent and flexible service even when there were difficulties.
Highly recommended
Zeer vriendelijk en behulpzaam.
Zeer vriendelijk en behulpzaam.
Brillen zijn van uitstekende kwaliteit!
Outstanding support and incredibly fast resolution
I had an excellent experience with SCICON customer support, especially with Sharoon, who handled my case outstandingly.
After my very first flight with the AeroComfort TT 3.0, one of the welded structural tubes unexpectedly failed. Naturally, I was concerned, especially since my bike is high-value and I had a return flight scheduled shortly after.
I contacted SCICON early in the morning, and Sharoon responded immediately. She was professional, efficient, and extremely helpful throughout the entire process. A replacement part was arranged right away and shipped express to Marbella â the very next afternoon it was already waiting for me at my hotel.
What stood out most was how smoothly and seriously the situation was handled â clear communication, fast action, and genuine care for resolving the issue.
Big thanks again to Sharoon and the SCICON team for the excellent support.
Réactivité et ponctualité dans le service aprÚs vente
Réactivité et ponctualité dans le service d'aprÚs vente concernant le remplacement de verre pour lunettes aeroshade. MAIS SURTOUT, amabilité et complaisance de la part de mon interlocutrice durant le traitement de mon dossier de remplacent de verre bleu. SCICON est sûrement une marque à recommander tant pour la qualité de ses produits que pour son service aprÚs vente!
Great bag and support
Great ESSENTIALS CYCLING KIT RACE DAY RAIN BAG and great Scicon Sports customer care support
J'ai contacté le site car en pliantâŠ
J'ai contacté le site car en pliant pour ranger ma paire de lunettes édition spéciale champion du monde, la branche de la lunette c'est cassé.
Ont m'a demandé de bien vouloir faire des photos et joindre la facture d'achat ( la paire de lunette avait 9 mois).
J'ai étais recontacte par une agréable personne qui m'a proposé de m'envoyer en garantie une autre monture.
3 jours aprÚs, j'avais déjà reçu ma nouvelle monture.
SAV au top et la personne qui c'est occupé de moi par mail trÚs gentille et au top aussi.
Je les recommande vivement il sont au top.
Great customer service
Great customer service, fast and helpful communication. Very fast delivery of goods.
Scicon bike bags (aerocomfortâŠ
Have used Scicon bike bags (aerocomfort series) for a while now, never had any issues with damage or problems during these years. contacted Scicon support prior to upgrade to a new Aerocomfort tri bag. excellent & quick service. very helpful and swift response during the process.
for those never used these bags they are easy to pack ,light weight & good quality
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