The hampers are amazing and there is so much choice. Compared with other companies I find Scottish Hampers good value for money too. Grant was very helpful and friendly over the phone and provided g... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Complete proactivity and great service. Ordered a hamper to be sent to Wales, it was noticed there was a delay and Grant stepped up, cancelled the original order and put through a 24 hour delive... もっと見る
Spent almost £48 on a create your own biscuit hamper. Arrived in a nondescript cardboard box which, when opened, revealed a basic red cardboard tray with fake papery straw. Apparently this constitutes... もっと見る
企業が回答しました
after a non gluten free haggis was delivered having ordered a gluten. free one, Scottish hampers couldn't have been more helpful. we were on a deadline as leaving for a trip. A new order was sent out... もっと見る
企業が回答しました
企業情報
当該企業による記述
Scottish Hamper for exquisite high-end Scottish hampers filled with artisan products. Perfect for birthdays, thank you gifts, and special occasions.
連絡先
W12 Willow House, FK3 8LL, Grangemouth, 英国
- 01786 357006
- gift@scottish-hampers.com
- scottish-hampers.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100%に回答しています
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この企業のTrustpilot 利用方法
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Top quality products that remind you of…
Top quality products of nostalgic favourites that remind you of home, Scotland. Have recommended to many friends.
Corporate Hampers
We sent one of the corporate hampers from Scottish Hampers to a client as a thank-you, and they were absolutely delighted. The presentation was impressive, and the selection of Scottish treats – from smoked salmon and artisan cheese to chutneys – was spot on. The ordering process was smooth, and delivery was quick and reliable. We’ll definitely be returning to Scottish Hampers for future client gifts this Christmas.
Brilliant
Brilliant - the owner brought me my hamper on the same day as I ordered as I was just 20 minutes from him. Lovely quality and presentation. Didn’t even charge me delivery!
Fantastic Scottish gift hamper sent
Fantastic Scottish gift hamper sent, would highly recommend.
I would give zero stars if I could
I would give zero stars if I could. Birthday hamper never arrived, e-mailed 7 times and attempted to call 6 times, totally ignored. Raised dispute with credit card company, who refunded me and raised a claim with the company, as soon as they did that lo and behold the hamper was finally delivered FIVE weeks late ! Never use them again and have reported to Trading Standards.
Avoid…item did not arrive
Phone line dead, no dispatch email, item hasn’t arrived on the date selected and no way to contact. Waited in for delivery which was clearly never going to arrive. I now have to rush to find a replacement gift. Luckily I have paid via PayPal so can reclaim my money.
I will be contacting trading standards about this company.
Avoid!!
Zero Customer Service
No email confirmation of order. Emailed twice with no response. Tried phoning several times with no one answering and no voice messaging opportunity. Credit card has been charged, but there is no way to know whether my order has actually been shipped -- and no response to inquiries. Should have read reviews prior to ordering!
Wrong delivery date & missing items
Asked specifically for delivery on 10th of October, was delivered about two weeks early. Item was missing which was refunded after email, another item replaced with an unsuitable replacement. Scant apology received, will not use again
Did not deliver when promised
Did not deliver when promised
Eventually after many tries got to speak to someone all apologies and another promise to send out replacement and let me know
Again no contact and despite at least 12 phone calls and a few emails still no response
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