Best customer service I had in a long time! I knew the items I bought were back-order, so it can take a bit of time. But surprisingly it shipped faster than expected! My friends scrubs fit amazingly,... もっと見る
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レビュアーのコメントを見てみましょう
I am very disappointed with this service. I received my scrubs 2 pairs of pants 2 tops. I only wanted to keep one set as they are a poor fit. Too big for me. I tried to return I emailed for inform... もっと見る
After I had placed the order I was informed that the items were not actually in stock and that there would be a delay in dispatching them. As soon as I became aware of this delay, I attempted to cance... もっと見る
企業が回答しました
Voor het eerste maal bestelde wij hier eerst proefmodellen van de scrubs en broeken, voor ons Medisch centrum. Hiervoor koos ik het contact via whatsapp te leggen. Wat een verademing hoe vlot en... もっと見る
企業が回答しました
企業情報
scrub-supply.com について
当該企業による記述
About scrub-supply.com
We are the international supplier for colourful scrubs, lab coats, jackets and accessories such as facemasks, compression socks and scrub caps. With our worldwide free shipping, we will make it easy for you to order medical scrubs for your company. We are always there for you when you need new scrubs or accessories.
Our brandsIn our online scrub shop you can find medical scrubs from the popular brands Jaanuu, Koi, Life Threads, Treat in Style and our own simply-scrubs. All items are chosen for you to have the best quality, and fashionable scrubs available today.
連絡先
Provinicaleweg Zuid 91c, 6438 BC, Oirsbeek, オランダ
- +3120 899 9680
- info@scrub-supply.com
- scrub-supply.com
2.9
まあまあ
195件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 76％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
One month of waiting and counting...
My order came in half(it was split in two shippings) after one month of waiting!!! The other part has not arrived yet!
Unacceptable delay. Even if I ordered a car it would have arrived by now.
2021年6月3日
scrub-supply.com からの回答
Dear Markos,
Thank you for your review, as I've just wrote you in my email we've looked in to the delay and we shipped instantly as you know, we are sorry that the delivery took 15 business days but as you can see in the tracking all delay was caused within Greece, although we are sorry for this delay is this unfortunately out of our control, this is why we offer DHL EXPRESS service as well if time is of the essence.
Regarding the orde being shipped in two parts, as mentioned was this due to the fact that one item was in backorder as you knew. Therefor was this item shipped separately in order to not keep the rest of the order on hold for this one item.
Looking forward hearing from you on my email, we are always happy to assist or improve our service where possible only as you will understand are local delivery delays unfortunately out of our control.
Best regards,
Dave & Team scrub-supply.com
scrub-supply.com からの回答
Dear María,
Thank you for your review, we really appreciate it!
Enjoy your scrubs!!
Best regards,
Team scrub-supply.com
Very good quality
Very good quality, the only reason I gave 4stars is due to delivery waiting time. Otherwise couldn’t find any faults.
2021年5月19日
scrub-supply.com からの回答
Dear Adriana,
Thank you for your review re really appreciate it, indeed after Brexit we see a longer than usual shipping time to the UK, we do offer DHL Express for this but standard takes indeed longer as we are used to and would want.
Enjoy your scrubs and thanks again for your order and review!
Best regards,
Team scrub-supply.com
Super service
Zeer fijne klantenservice en super producten! Helemaal fan van Treat in Style deze zijn waanzinning!!!!
2021年3月23日
自発的なレビュー
scrub-supply.com からの回答
Beste Carmen,
Hartelijk dank voor uw review we waarderen het enorm om van onze klanten te horen! Nogmaals dank en veel plezier met uw scrubs!!
Vriendelijke groeten
Team scrub-supply.com
Please return back my money u canceled…
Please return back my money u canceled the order and until now I didn't receive my money
2021年3月13日
scrub-supply.com からの回答
Dear Reham Alhindi,
The refund automatically goes out when the cancellation is done. I will contact you by email directly to check up on that and if there would be an issue to solve this with you of course.
Best regards,
Dave & team scrub-supply.com
Great service
Very pleased with my experience with Scrub Supply. The selection is great and the customer service is even better. Will be buying more scrubs from them in the future
2021年3月13日
scrub-supply.com からの回答
Dear Joey Di Padova,
Thank you so much for your review. Our team always does the best to deliver great support. Happy to hear that it’s noticeable. Enjoy your scrubs and we are looking forward to assist you again in the future!
Best regards,
Team scrub-supply.com
scrub-supply.com からの回答
Dear Elena Pituc,
Thank you so much for your review! Enjoy your scrubs!!
Best regards,
Team scrub-supply.com
I never received this order.
2021年3月2日
scrub-supply.com からの回答
Dear Melissa,
As mentioned in our web-chat and in the email that I have send you with the letter from DHL is there a delay with customs and initial routing in the USA. We expect your order to be delivered any moment now. We already have a new shipping option to the US with DHL EXPRESS in order to have again 2 day delivery back.
Best regards,
Dave & team scrub-supply.com
scrub-supply.com からの回答
Dear Natallia,
Thank you for your review, really appreciate it!!
Best regards,
Dave & Team scrub-supply.com
Very good stuff
2021年2月12日
scrub-supply.com からの回答
Dear Alessandro C,
Thank you very much for your review, we really appreciate it! Enjoy your scrubs!!
Best regards,
Team scrub-supply.com
Amazing service and products
Amazing service and products! Customer service is more than excellent!!!! 100% the best I never will shop anywhere else!
2021年2月10日
自発的なレビュー
scrub-supply.com からの回答
Dear Abby Homes,
Thank you for your review we really appreciate it and we are always happy to assist you as you know! Enjoy your scrubs!!
Best regards,
Team scrub-supply.com
Honestly I loved everything about this…
Honestly I loved everything about this website. From the quality of the scrubs to the help and assistance I got from their customer support. Definitely will be my first choice for future purchases.
2021年2月10日
scrub-supply.com からの回答
Dear Mustafa Abdalla,
Thank you so much for your review, happy to hear we could be of good assistance and that the scrubs are to your satisfaction! Enjoy your scrubs!!
Best regards,
Team scrub-supply.com
Still haven’t received my item
Still haven’t received my item. Therefore, I can’t give any sort of raving review.
2021年2月10日
scrub-supply.com からの回答
Dear Nicole,
Thank you for your review, as I just mentioned in my email to you did we have your order shipped instantly. Currently US customs is extremely delaying shipments due to COVID-19 restrictions. We are about to launch new shipment options any day now to avoid these delays in the future and to be able to guarantee fast shipping again!
Best regards,
Dave & Team scrub-supply.com
Excellent customer service and super…
Excellent customer service and super helpful, we needed Express shipping since we needed the scrubs shipped here to South Korea within the shortest time possible and they went all the way to find the best option for us. Ordered on Friday and delivered on Monday!! And besides excellent service also the best scrubs ever!! Never order from anywhere else
2021年2月9日
自発的なレビュー
It's been almost a month and I still…
It's been almost a month and I still have yet to receive my scrubs from you all. You donhave some amazing scrubs, but the wait time is ridiculous. I don't care if things are backed up but over a month and then it says it won't be here until the 27th feb to 2nd march and I ordered them on 12 January. Come on now that a little bit long. I think it took the slowest to leave the warehouse and not to mention I paid for extradited shipping. I wish there were someway you could be a little bit more timely with your customers. If your scrubs weren't 100% amazing and I do mean that I would go elsewhere. I am a short skinny male and this is the only place I have found scrubs to fit. I wish we had a warehouse in the us then it may be faster. I'd run a warehouse here just for those scrubs just so the people in the us didn't have long wait times. They gave me a refund for the inconvenience of taking so long. Add a 1 day shipping that would help speed up the process.. I don't care if the 1 day shipping is 30 bucks. I'd totally pay for it. This company does help out there people just takes a long time to arrive thats all.
2021年2月9日
scrub-supply.com からの回答
Dear Mr Albert,
Thank you for your review, as I just wrote in my email to you did we ship out instantly within 7,5 hours and this because the order came in at midnight (0:33) and wasn't shipped until 7:38 am.
We only see as I explained in my email to you as well an extreem delay caused by customs, this still due to COVID-19. As mentioned we currently don't have Express or Extradited shipping only Insured shipping from DHL. We are working hard on reaching an agreement with DHL and others to be able to offer Express shipping soon, we expect to be launching this in the coming weeks.
Please as mentioned in my email keep track on your order and if there is anything we can assist you with let us know we are here 24/7 to assist you!
Best regards,
Dave Janssen & Team scrub-supply.com
Best scrub I have...
Really good quality sevice and material. I cant recommend enough. Thank you.
2021年2月6日
scrub-supply.com からの回答
Dear Carolini Moraes,
Thank you very much! We are happy to hear that! Enjoy your scrubs! And thank you so much for your review.
Best regards,
Team scrub-supply.com
scrub-supply.com からの回答
Dear Rosario Emanuele Distefano,
Thank you for your order and for your review, we really appreciate it! Enjoy your scrubs!
Best regards,
Team scrub-supply.com
Very good customer service
Very good customer service, swift replies to queries. Pleasant buying experience, fast delivery. Would highly recommend to friends or colleague and would gladly make further purchases.
2021年2月5日
scrub-supply.com からの回答
Dear SarahJane Dann,
Thank you very much for your order with us and for your review we really appreciate it! Always happy to assist you, enjoy your scrubs!!
Best regards,
Team scrub-supply.com
scrub-supply.com からの回答
Dear Norma,
As you know did we ship your order instantly only is there still some extreme delay in shipments such as to Mexico mainly due to local COVID-19 regulations. Your order was since last Monday marked as received in Mexico and should be delivered any moment. Again our sincerest apologies for this delay caused by the entry to Mexico, we are about to launch new shipment options to avoid delays in the future. I will contact you also by email again to follow up with you and see if there is anything we can assist you with.
Best regards,
Team scrub-supply.com
Took a little bit to arrived but really…
Took a little bit to arrived but really worth it though
2021年1月20日
scrub-supply.com からの回答
Dear Alessandro Chiapparo,
Thank you for your review, we are working hard on new shipment options, during the pandemic we have indeed seen longer that normal transit times. We expect with the new options to be back on full speed soon. Thanks again and enjoy your scrubs!!
Best regards,
Team scrub-supply.com
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