Site is absolutely 100% worthless when it comes to customer service. They now have no way to speak to a live agent & there AI is garbage in chat or by phone. I placed an order on September 29, 2026 &... ãã£ãšèŠã
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Sears is always good about sending out the part that I need for my refrigerator. I need a filter ever year and they remind me when it's time to get a new one. Their delivery is prompt and the price i... ãã£ãšèŠã
I needed a filter cage and float for my perfectly fine Craftsman 16-gallon shop vac. I found SearsPartsDirect and the necessary parts were in stock. I got nervous and concerned when the status didn... ãã£ãšèŠã
Not having to remember to order or when to order -> the recurring order removes any lapse(s) on my part. The part (fridge filter) always arrives w/ prior notice from Sears Parts team. Definitely sa... ãã£ãšèŠã
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Sears PartsDirect â Genuine Appliance Parts, Trusted Service, and Expert Support Sears PartsDirect is your trusted online source for genuine appliance parts, lawn and garden equipment parts, and repair accessories. Backed by the trusted Sears name, we proudly help homeowners, technicians, and DIY enthusiasts find the right replacement parts to keep their appliances and tools running like new. From refrigerators and washers to lawn mowers and power tools, Sears PartsDirect carries millions of genuine OEM parts from leading brands like Kenmore, Whirlpool, LG, GE, Maytag, and Craftsman. Our easy-to-use website makes it simple to search for parts by model number, brand, or category â so you can quickly find exactly what you need. At Sears PartsDirect, weâre committed to delivering reliable service, fast shipping, and expert repair guidance. Our online repair help center features step-by-step instructions, part diagrams, and how-to videos to make home repairs simple and stress-free. Customers choose Sears PartsDirect because we combine trusted quality, competitive pricing, and exceptional customer care. Whether youâre replacing a refrigerator water filter, fixing a dryer, or tuning up your lawn mower, you can count on us for dependable products and support. Visit www.SearsPartsDirect.com today â your one-stop shop for genuine appliance parts, repair advice, and service you can trust.
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5407 Trillium Blvd, Suite B120, 60179, Hoffman Estates, ç±³åœ
- searspartsdirect.com
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Parts were exactly what was needed toâŠ
Parts were exactly what was needed to get my dryer working great again.
I received what I ordered at the priceâŠ
I received what I ordered at the price I wanted and it was delivered on the date promised. Can't do better than that ... unless you send it free!!
Good AI Experience
Correct part good AI experience fast delivery.
PART AVAILABILITY AND FAIR PRICE
Faster than the OTHER GUYs!
Faster than the OTHER GUYs!! In Stock, Shipped, Delivered ahead of schedule! Good Job.
stove parts
easy to order the parts I needed and shipped in a timely manner and great service and no mistakes or missing pieces oft he order
Fast shipping, quality product
The part shipped and arrived fast. It worked and fixed our issue
I am on automatic renewal once a year
I am on automatic renewal once a year. Gave 30 day advance notice with price and expected delivery date. Can when expected. Only complaint is they are a little pricy.
Nice to be able to preorder and haveâŠ
Nice to be able to preorder and have the reminder to also change filters
The right part, easy to install!
The temperature sensor in my Whirlpool built-in wall oven suddenly stopped working. Looking at close to $350 for a repairman to come fix it, I opted for attempting to fix it myself (saving over $250). After researching the appropriate replacement part and verifying that this one would work with my oven, I ordered it and received it the next day! I was pleased with how easy it was to find the right part and that it was delivered so quickly! Thanks to another reviewer here for this part, I was confident in being able to remove the old one and install the new one. Not too bad for a female in her 60's! The oven began working properly again - highly recommend Sears Parts Direct for OEM parts.
Item came as davertised and wasn'tâŠ
Item came as advertised and wasn't broken during delivery. Something that doesn't always happen with Sears. I got it installed and it is working a we hoped.
Sears Parrs Direct was veryâŠ
Sears Parrs Direct was very complet,fast and user friendly.
Excellent order processing and a veryâŠ
Excellent order processing and a very timely delivery ahead of schedule. And the part was as described and packed very well and padded to avoid damage
Parts arrived in a timely manner andâŠ
Parts arrived in a timely manner and although I have not installed them on my snowblower, they appear to be the correct parts
A non related question - (I purchased a Shave Plate (P/N 79000120-4044) and a pair of Slide Shoes (P/N 731-06439). Why are the slide shoes sold individually and not as a pair? I would think most customers would buy a "pair" rather than a single shoe.
I am grateful that despite as old as myâŠ
I am grateful that despite as old as my refrigerator is, that Sears continues to supply the parts required for it to keep running efficiently. Thanks so much!
The process was easy and I'm thankfulâŠ
The process was easy and I'm thankful that the parts are available!
We love the service and it takes theâŠ
We love the service and it takes the worry out of guessing when we need to order a refrigerator filter.
It's quick, simple and easy!! Thank you.
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