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Mike made the experience great. I was replacing the workings of an old water maker and with his help and some excellent videos, we came up with a great solution. The complete kit arrived a week after in perfect shape, excellent materials and I look forward to an easy install.

Customer service AWESOME!
I called ahead prior to ordering and asked a few questions and all were answered and explained clearly. We ended up ordering a 40gph system which was delivered on time, with all main components tested prior to shipping. ( even included extra parts, and yes they're serious about " Don't over tighten the tubing connections). the hardest part of the project was how did I want to lay out the components, so that it was all easy to access but didn't block my access to other systems. after that was figured out installing was a breeze, and when testing no leaks no problems, everything worked great!
We would highly recommend this system, its simple not complicated and very straightforward in assembly and in operation.
We'll be putting it to work for a month long cruise up the coast into British Columbia waters and Northern Puget Sound, and will provide an update afterwards.

Steve and Annie

Good service and price vs quality .. great and fast front desk service 100% good experience

Customer services leaves much to be desired. I’ve called twice, both times I received a very short response. Today I texted with a question and this is the response I received verbatim:

“What you're missing is that you haven't read the manual, I'm really not here to read it for you.”

BTW, I’ve read the manual, looks great and has great information for installation, but has minimal info for operating the equipment and none for the info I needed. Life is too short to deal with arrogant vendors like this.

Wally explained everything but then he sent the install manual, which was a big help. It has all the specs and dimensions that made ordering with the knowledge that it would actually fit. Water maker arrived in 5 days!!!

Mike is always there for me. Great product.

Item advertised on website but not being manufactured

Quick response to my order and received it timely.

Mike always has the answers! He fixed me up with the parts I needed and shipped promptly so I could leave for the Bahamas.

We had a issue with UPS and the Team at Seawater Pro handled it like PROS!!! Thank you all again and again!!!!

After several conversations with Mike at Seapro I pulled the trigger on the 40/gal per hour AC system. I installed it myself and of course had a few questions along the way. Mike was always available to answer questions and give valuable installation tips and feedback. Systems in and working, would recommend this system if you have the space for two reasons. I installed it so know how to troubleshoot and maintain it and spending $5k vs the $20k (without install) I was considering is a huge discount for the same end result.

Service is great, shipment also. Only one star less because a delivery of a wrong pump. They solved the problem very fast.

Just received our watermaker. Quick shipment. Very good communications. Next is installation and that is usually where challenges occur.

We have to open all the packages yet before we install in 7 to 10 days. The owner Mike was great in answering our questions and answering the call on first ring. I would suggest for $20 to include the rAw water filter and save the hassle of ordering separately. If everything goes smoothly we will pass along the good word which is how we learned about your product.

After some ordering issues, Mike fixed everything, first class service as usual!

Great Community Reputation as it pertains to Seawater Pro's Product coupled with Customer Responsiveness, Professional Services, and flawless Communication.

Appreciate the quick delivery.

All the parts look good but the main box was left on our front porch and the “band” around the box had slipped, and both sides of the box were open - no staples connected!!!

I don’t see any damage but was concerned.

Great product, great after sale support. I have had Sea Water Pro products on multiple boats. They are easy to operate, reliable and easy to maintain.