I first purchased from Pragmasis after a recommendation from a friend, and I wasn't disappointed. Well designed and well made products with great customer service. When I bought a second motorbike I h... もっと見る
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Purchased the roundlock, which is cited as fitting 16mm chains but only has a 15mm throat, apparently the Pragmasis 16mm chain is only 15mm across the links. Discussed over email with the post sale... もっと見る
Excellent company. Amazing products. See many YouTube videos from them and independent casters demonstrating how tough these chains and locks are. Not cheap, but worth it to secure your precious bike.... もっと見る
企業が回答しました
If only more companies could be like this one! Superb customer service, quick answers to emails with detailed and helpful info. Ordered products were dispatched super quick and arrived by courier with... もっと見る
企業が回答しました
企業情報
SecurityForBikes - Pragmasis Limited について
当該企業による記述
Pragmasis is a UK-based family-owned company that was established in 2003 after an attempted theft of our own motorcycles. That spurred us on to design and manufacture the highly-rated Torc ground anchor, the Protector range of security chains, the Shed Shackle, the Anti-Pinch Pin and more innovative and practical security products.
We are an ethical engineering company dedicated to the manufacture of high quality security products for motorcycles, bicycles, sheds and many other applications. Our products have achieved the highest independent certifications and have won many awards.
Quality, reliability and customer service are what drives us, with attention to detail setting us apart from others. We have always manufactured to strict specifications so we can sleep at night, confident that we are producing top-quality products.
We have a wide range of products and explain pros and cons honestly and clearly to help customers make the best selection for their individual circumstances.
We take customer service extremely seriously and always try to go 'the extra mile' to help whenever we can, happily giving advice on product selection and usage.
Just as we respect our customers, we also respect the environment and have been active in the field of wildlife conservation over many years. The company has sponsored our Alvecote Wood ancient woodland conservation project since 2007 and has provided funding and support for several other environmental and conservation initiatives.
We continue to be passionate about what we do to help people keep their property safe and to help the planet.
We are an ethical engineering company dedicated to the manufacture of high quality security products for motorcycles, bicycles, sheds and many other applications. Our products have achieved the highest independent certifications and have won many awards.
Quality, reliability and customer service are what drives us, with attention to detail setting us apart from others. We have always manufactured to strict specifications so we can sleep at night, confident that we are producing top-quality products.
We have a wide range of products and explain pros and cons honestly and clearly to help customers make the best selection for their individual circumstances.
We take customer service extremely seriously and always try to go 'the extra mile' to help whenever we can, happily giving advice on product selection and usage.
Just as we respect our customers, we also respect the environment and have been active in the field of wildlife conservation over many years. The company has sponsored our Alvecote Wood ancient woodland conservation project since 2007 and has provided funding and support for several other environmental and conservation initiatives.
We continue to be passionate about what we do to help people keep their property safe and to help the planet.
連絡先
Units 6-7 Mercian Park, Tamworth, B77 4DP, Tamworth, 英国
- 01827286267
- info@pragmasis.com
- securityforbikes.com
4.9
優良
617件のレビュー
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I always buy from them.
Any questions you have asked are answered very quickly and thoroughly. They don't sell you anything you don't need. So far I have bought all my security gear from them. Chains, ground anchors and pins! There are only a few security brands in the motorcycle world that people trust and these are the best.
2024年1月29日
SecurityForBikes - Pragmasis Limited からの回答
Hello Martin, and we really appreciate your positive feedback about our products and customer service. We do our utmost to ensure that our customers get the right product first time round, and David's knowledge of motorcycles is outstanding! Thank you again for sharing your thoughts! Rosie
Great service and great products
2024年1月15日
SecurityForBikes - Pragmasis Limited からの回答
Hello Jeremy, Thank you for posting your positive feedback about our products and service. As a family run business, we take the quality of both very seriously and appreciate your comments! Thanks again, Rosie
Outstanding
Lots of info on the website makes research easy. I had a query on which version to buy and my email received a response very, very quickly.
Delivery was outstandingly fast and the torc mega ground anchor certainly lives up to expectations.
Everything you need for an installation is included, bar the actual electric drill!
I have yet to install it but I can see it is a great, solid piece of kit that is going to last.
A great company and highly recommended.
I'm about to put in an order for a new chain to go with my anchor and based on my experience so far, it's going to be from Pragmasis.
2024年1月24日
SecurityForBikes - Pragmasis Limited からの回答
Hello Norman - we really appreciate and thank you for your rating and positive feedback about our customer service and product quality. We take both very seriously at Pragmasis, always going the extra mile when needed. We look forward to hearing from you regarding the chain, and thank you too, for your recommendation! Rosie
SecurityForBikes - Pragmasis Limited からの回答
Hello Tom, thank you for sharing your rating and thoughts about our customer service. As a family run business, we take customer service very seriously and do our best to ensure all goes smoothly from pre-order enquiry to installation! Thanks again, Rosie
Excellent customer support and…
Excellent customer support and excellent chains - good value for top quality
2024年1月10日
自発的なレビュー
SecurityForBikes - Pragmasis Limited からの回答
Hello Michael, and thank you for your rating and comments about our products and customer service. We are delighted that you feel we provide good value for money - especially in today's climate, and positive feedback about our customer service is always very heart-warming! Thanks again, Rosie
5 star company
Customer service is top notch. Updated me with the delivery instantly and the products itself is of high quality. Would highly recommend for peace of mind for your bike. Definite 5 stars.
2024年1月18日
SecurityForBikes - Pragmasis Limited からの回答
Hello and thank you for sharing your positive thoughts and rating about our customer service and products. As a family run business, we take the quality of these very seriously and aim for 'top-notch' on both. Happy biking! Rosie
SecurityForBikes - Pragmasis Limited からの回答
Hello Martin, and thank you for your rating and review of our customer service and products. We aim to make the customer experience as easy and as hassle-free as possible from pre-order information to post-installation support! Thanks again, Rosie
Excellent customer service from David
Excellent customer service from David, high quality products and value. Different grades of security if chosen wisely could make a great deal of difference preventing theft, compared with GPS trackers and their subscriptions which could be useful only after theft.
2024年1月15日
SecurityForBikes - Pragmasis Limited からの回答
Hello Andi and thank you for responding with your rating and comments about our customer service. David knows a huge amount about the various motorbikes, cycles etc out there and, more importantly, about how our customers can put together a package that really does tick all their boxes! We hope you have gained peace of mind through your security order! Thanks again, Rosie
Quick response
Quick response - contacted me to ensure the key blanks were correct before shipping.
2024年1月2日
SecurityForBikes - Pragmasis Limited からの回答
Hello Geoffrey and thank you for your rating and comment about our customer service. We do all we can to ensure a hassle-free customer experience and we are glad that you are so happy! Thanks again, Rosie
Very happy, will gladly buy from them again
Communication was swift and helpful. I received the product very quickly, and the printed and video instructions were clear and accurate. I would very happily use SecurityForBikes/Pragmasis again, and it's clear why they are so well regarded.
2024年1月8日
SecurityForBikes - Pragmasis Limited からの回答
Hello Allister and we really appreciate your rating and review of our customer service. We do our best to help customers from order to delivery - and beyond - our instructions have been designed to make installation as hassle-free as possible! Thank you for posting your thoughts, and for the recommendation. We look forward to helping you again in the future! Rosie
Great experience
Arrived promptly, informed all the way from ordering, posting and delivering. Chain was exactly what I wanted
2024年1月9日
SecurityForBikes - Pragmasis Limited からの回答
Hello Philip, we are delighted to read that your Pragmasis experience was such a happy one and that you are so pleased with the Protector Chain! Thank you for sharing your review and rating! Rosie
13 mm chain
arrived quickly with direct comms from company. proper chain and sleeve. great background security info and recommendations
2024年1月9日
SecurityForBikes - Pragmasis Limited からの回答
Hello Donovan and thank you for posting your rating and feedback on our customer service. We do our best from design to delivery to give our customers the right product at the right price. Thanks again, Rosie
Great instructions and really nicely…
Great instructions and really nicely thought out installation kit.
Very quick and also knocked off postage on my second order.
The products themselves appear to be of a very high standard too.
2024年1月8日
SecurityForBikes - Pragmasis Limited からの回答
Thank you Paul for your rating and positive comments about our customer service. We have put much effort into our instructions and fitting kits, and always do our best to help customers achieve the security they want, with minimum hassle! Thanks again, Rosie
SecurityForBikes - Pragmasis Limited からの回答
Hello Harry, thank you for your rating and feedback on our customer service. As a family run business, we do our best to ensure that everything is top notch - always going the extra mile when needed!! Thanks again, Rosie
Great kit, recommended by a friend
I received a recommendation for Pragmasis from a friend who had already been through the whole process of upping the security for their bikes.
I purchased a new heavy duty hasp and padlock for the shed door and then a shackle, chain and padlock for the shed. I am absolutely delighted with the quality of the kit supplied and customer service I received.
Being able to have the same key for the door and chain padlock was also a very nice option which I took, it costs a little more but it's such a nice solution.
Highly recommended.
2024年1月4日
SecurityForBikes - Pragmasis Limited からの回答
Hello Tom, we are delighted that you have found our products and customer service of such a high quality!!! In addition, the 'Keyed Alike' option is very popular as a stress lowering choice!!! Thank you for posting your comments and rating, and thank you also for your recommendation, which means a lot to us!!!! Rosie
Best Motorbike security in my view
I'd been looking at Pragmasis products for my Motorbike for some time, and was looking for a mobile solution for touring. The website makes it very easy to select the best product for you, along with video guides. Particularly like the weight per meter of chain, and lock weights, so you get a good idea of the weight before you buy. Noose end chains were the clincher for me - can be used on the bike only, but the ability to also attach to a post or railing makes all the difference and the chain length doesn't need to be too long as a result!
2024年1月4日
SecurityForBikes - Pragmasis Limited からの回答
Hello Al and Thank you - we really appreciate you posting your feedback and rating of our products and customer service! We do all we can to help customers get the right products first time round - and happily give any advice as needed from pre-order to installation. Thank you too for explaining how you use the products when out and about - always useful for people to understand the specific benefits of certain products! Enjoy your biking! Rosie
SecurityForBikes - Pragmasis Limited からの回答
Hello Jim and thank you for your rating and review of our chain and customer service. We are glad you appreciate the specification of the product when viewed in the flesh, as it were!! Happy biking! Rosie
The best security products on the market.
Easy to order, quick delivery and well packaged. The best security chains and locks at really good prices. 1st class customer service - thought I had a problem with my lock but after talking to them direct realised it was me not using it correctly! Would 100% recommend Pragmasis if you want the best security products.
2024年1月6日
自発的なレビュー
SecurityForBikes - Pragmasis Limited からの回答
Hello Rob, and thank you for sharing your very positive feedback about our security products and customer service. We often find that a chat with David can sort out any issues our customers might have! Thanks too for the recommendation! Rosie
Great company to buy from
Their website was extremely clear about product specifications, options, and prices.
They shipped the order quickly, notified me of possible delays based on shipping destination, and shared general information on what to expect.
They were kind and clear in all communications.
2024年1月3日
SecurityForBikes - Pragmasis Limited からの回答
Hello Nelson and we thank you for posting your rating and review of customer service. As a family run business, we do all we can to ensure that our customers receive the best possible assistance and outcome! Thanks again, Rosie
SecurityForBikes - Pragmasis Limited からの回答
Hello Tony and we are delighted that you are so happy with our products and customer service. The RoundLock is a very popular item - great deterrence and easily portable!
Happy biking! Rosie
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