When Seer initially contacted us on the phone about the 4 day EEG, the process seemed like it would be overwhelming and complicated. But when we went in for the consultation and fitting, they were ver... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Our experience with Seer was fantastic. The team were extremely helpful, friendly and very supportive. Any concerns or questions were answered in a caring manner and all phone enquires were answered... もっと見る
企業が回答しました
Seer Medical were excellent! We didn’t know what to expect as we’d never had an in home EEG before. But their staff were outstanding, from booking right through to results being received. They were re... もっと見る
企業が回答しました
The clinician made me feel comfortable when setting me up for my monitoring. She answered all of my questions clearly and gave detailed instructions on what was required at home. The support at hom... もっと見る
企業情報
当該企業による記述
We are experts in home-based diagnostic monitoring. Our video-EEG-ECG monitoring takes place at home and supports people at every step of the process.
連絡先
278 Queensberry Street, 3000, Melbourne, オーストラリア
- 1300 869 888
- info@seermedical.com
- seermedical.com
4.6
優良
1216件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Kind healthcare team work
During my experience with the Seer Medical team, I enjoyed how the medical team, were supportive and helpful. In ways that, when I needed to ask a question or get more information from them, I was able to via calling them or going to their website etc. My overall experience with the Seer Medical team was good.
2024年1月22日
Seer Medical からの回答
Thanks very much for the lovely words about our staff, Jackline! It's great to hear that you found our team supportive and available when you needed them. All the best to you!
Seer Medical
Very professional
Very professional. On time with appointments. Very informative and supportive. Equipment quite tolerable.
2024年1月15日
Seer Medical からの回答
Thank you so much for the kind feedback, Sue! We are so glad you had a positive experience.
Seer Medical
Lovely staff
Lovely staff. Was thinking that the eeg leads esp at night would be a problem but I had no issues with it.
2024年1月16日
Seer Medical からの回答
We are so glad that the experience was more comfortable than you expected, Deidre, and thank you for the kind words about our staff.
All the best!
Seer Medical
Seer Medical からの回答
Thank you for sharing, all the best to you!
Seer Medical
The whole process was smooth
The whole process was smooth. Information and instructions were clear and easy for me to follow. The staff are friendly and helpful.
2024年1月11日
Seer Medical からの回答
What lovely feedback, Oliver! Thank you for taking the time to write, and we're so glad your experience with the service and our staff was so positive.
All the best to you!
Seer Medical
Seer Medical からの回答
We are glad our staff supported you so well, Jillian!
Wishing you all the best!
Seer Medical
They put me at ease
They put me at ease, putting the device on was simple (I didn’t have to do anything except sit there) they kept in touch during the week and let me know what I needed to do on a daily basis without being irritating. The device itself wasn’t as bad as I was expecting and being able to shower was a big plus.
2024年1月9日
Seer Medical からの回答
Clare, what a lovely review! It's our goal to make the testing as unobtrusive as possible while also making sure you feel supported and reassured. We hope the testing was worthwhile and wish you all the best for the future!
Seer Medical
Seer Medical からの回答
How great to hear, Jim! Thank you for your kind words.
Seer Medical
I came to my consultation not knowing…
I came to my consultation not knowing what to expect. The trained ‘nurse’ thoroughly explained everything and seem to be very knowledgable and highly skillful. Thank you!
2024年1月9日
Seer Medical からの回答
We really appreciate your review, and it's great to hear that you had a good experience in our Adelaide clinic! We will pass your words along to the staff who assisted you.
All the best!
Seer Medical
Seer Medical からの回答
Thanks very much for the kind words, Linda!
All the best,
Seer Medical
The procedure was made easier as I…
The procedure was made easier as I didn’t have to travel. Stayed at home whilst being monitored.
2024年1月8日
Seer Medical からの回答
We are very happy to hear it, Alan. Staying home is definitely better than a hospital stay!
All the best to you!
Seer Medical
Great service
The test itself wasn't exactly joyful - scalp full of electroids, but the service provided ppre-, during- and post the test was wonderful
2024年1月16日
Seer Medical からの回答
Thanks so much for the review! While we understand the study can be a bit of a strange process, it's great to hear that our staff and service made the experience more positive for you. Wishing you all the best!
Seer Medical
I found all the staff I dealt with kind…
I found all the staff I dealt with kind and helpful. The service was amazing, and the texts everyday made me feel as though I wasn't alone with the procedure.
2023年12月20日
Seer Medical からの回答
Thank you for the lovely words about our staff, Trudie. We want all our patients to feel supported throughout their study, and we are so glad that you found our staff helpful and kind.
Thanks again!
Seer Medical
Can't Fault It
Amazing, easy experience - a huge game changer for epileptics to be tested in their own homes.
2023年12月18日
Seer Medical からの回答
What a lovely review, Alice! We are so happy the experience was positive for you and you were able to avoid a hospital stay!
All the best,
Seer Medical
The experience was fine but……
The experience was fine and the technician was thorough and knowledgeable, but I had great difficulty with the electrodes on my head that kept falling off all the time, especially at night in bed. I ended up having to use strapping tape on them to secure them to my head.
2023年12月22日
Seer Medical からの回答
Thank you so much for taking the time to write, Jason! There are many factors that impact how well electrodes adhere, and it's a shame that the electrodes didn't stick to your head as well as we would like. We really appreciate your effort in repairing the electrodes and the data quality remained high for the study duration, so, thank you for that!
We hope that the experience was worthwhile for you in the end and wish you all the best!
Seer Medical
Seer Medical からの回答
Thank you so much for saying so, we will pass on your kind words!
Best wishes!
Seer Medical
Completely professional and caring.
2023年12月12日
Seer Medical からの回答
Thank you so much, Barry! All the best to you!
Seer Medical
Seers experience
I had a lovely clinician who was very knowledgeable & made the whole experience go smoothly. I was made feel at ease & each step of the process was was explained in full. Very professional service.
2023年12月12日
Seer Medical からの回答
How lovely to hear, thank you so much!
We are so glad that you found the service seamless and professional.
We will be sure to pass on your kind words to the staff member who helped you!
All the best to you!
Seer Medical
EXCELLENT SERVICE
I found the experience to be very good. The staff member that fitted the equipment to my head was very pleasant and fully explained what was going on. Any enquires I had whilst fitted with the equipment before and after was also handled very well by team members at the call centre .
2023年12月15日
Seer Medical からの回答
Thank you so much, Barry! It's wonderful to hear that our staff who helped you made you feel comfortable and supported every step of the way. We hope that the experience was worthwhile for you and wish you all the best!
Kind regards,
Seer Medical
Friendly, helpful, professional
The staff I dealt with were fantastic. The person who hooked me up to the machine was extremely helpful, professional and friendly. A joy to deal with.
When I had a query during the procedure I was able to get prompt and appropriate advice on the phone from home.
The App worked, and worked well. I'm still using it.
2023年12月13日
Seer Medical からの回答
Thanks so much for the review! We are so happy you found our staff so friendly and helpful, and that the app has proven useful for you.
Wishing you all the best for the future!
Seer Medical
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