I ordered a gardening product from Sempornai, they took my payment via Linacky.com. All i get is automated emails saying my product is on its way. I has not arrived and I guess it never will.... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Totally useless , can’t get in touch except by email , keep saying my item has arrived (No it hasn’t) same generic reply we will try an deal with your complaint in 24 hours then nothing .. not sure if... もっと見る
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Absolutely dreadful. I ordered loose fit trousers 3 days before holidays due to the promise of express delivery (24-48 hours). They arrived today…..11 days later, two days after my return from my hol... もっと見る
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Excellent communication and the packaging was first class. I cannot say anything about the car paint restorer as I have just got out of hospital.and I am recovering. I am so sorry.
2.4
期待以下
50件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 89％に回答しています
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I ordered two religious crosses
I ordered two religious crosses. When they finally arrived they looked NOTHING like the description or photo.
No engraving on the back and very cheap plastic quality. To be honest I could have purchased something better from pound land!
Highly disappointed by this site and I will not or recommend someone to order from here. I would have sent them back, but they took so long to get here it's just not worth my time.
I would have left a 0 star rating but sadly there wasn't any.
Companies like this obviously only care about turnover and not about customer satisfaction. Shame!
2025年10月22日
自発的なレビュー
Sempornai からの回答
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@sempornai.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Do not buy from this site unless you want to be ripped off
Bought mascara wand stick, absolutely nothing like they advertised, tried to email them umpteen times for a refund and they just fob you off
Shocking customer service
2025年10月31日
自発的なレビュー
Sempornai からの回答
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@sempornai.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
The products are not reliable and v low…
The products are not reliable and v low quality. Bought a pan non sticky non scratch and non oxidising. after one use the pan is scratched and oxidised and only use non scratch utensils. Ridiculous. Ask for money back and customer care reply the same email over and over no support
2025年9月15日
自発的なレビュー
Sempornai からの回答
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@sempornai.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Too good to be true. Surely false advertising!!!
The video advert showed an aerosol spray can creating a watertight seal. Perfect for my leaky rain gutter I thought. The website stated - 'Package includes: 1 * Leak Repair Waterproof Sealant Spray'. I ordered two to get one free. After almost two weeks, my smaller than expected package arrived and inside were three little boxes which were Leak repair 'cream'. Nothing that sprays!!! Looking back at the website, I can see the words say spray but the still pictures show 'cream' (the video still has the 'miracle' spray can).
sempornai.com products waterproofa8-cl
I have contacted their customer services for a refund as they did not send me what I ordered, and have been advised it will be very expensive (for me) to send them back, but if I just keep them, they will give me a 20% store voucher to use on their site/shop.
Let's see how good their customer service really is. Am happy to update this review as things progress but the initial contact does not bode well.
2025年10月20日
自発的なレビュー
Sempornai からの回答
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@sempornai.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
I placed an order on the 4th October…
I placed an order on the 4th October and received no email confirming.
I have received nothing and no emails, however they have taken my money.
I would not recommend this company disgraceful
2025年10月19日
自発的なレビュー
Sempornai からの回答
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@sempornai.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
The delivery was very long
The delivery was very long , I thought I was ordering from the uk and I’m afraid at best the shaver is ok and doesn’t do what it says on the advert , I now use it as an occasional shaver for going away etc , though it does shave reasonably
2025年10月19日
自発的なレビュー
I have a order .I am waiting for .from…
I have a order .I am waiting for .from the 1st of October it is the 16th now .and as far as there tracking what a LOAN of crap. as far has i can tell my order as been in midair since the 6th of October.
2025年10月16日
自発的なレビュー
Sempornai からの回答
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@sempornai.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
They responded to my order problem in
They responded to my order problem in a very trustworthy way, keeping me up to date on various correspondence. A very reliable company,
2025年10月2日
自発的なレビュー
Shocking dishonest dealings, no records or account details kept
EDIT: shocking dishonest dealings: this company appears to keep no accounts or records! I ordered and paid for TWO shavers from this company, but only one was sent to me. When I complained they simply deleted my complaint.
Not trustworthy or honourable. AVOID like the plague?
Still I sign of the missing item from my order. And no sign of the refund promised deMANY MANY MONTHS AGO
Do please get on and Do it then. Would be appreciated. It should be recorded that you had the effrontery to demand removal of my review BEFORE YOU CME UP WITH THE GOODS. Truly shocking.
Your BEST SOLUTION is simply not good enough - because you an absolutely do not perform. What idiots, sadly.
2025年6月13日
自発的なレビュー
Sempornai からの回答
We apologize for the unpleasant shopping experience you've experienced. This is absolutely not the level of service we should provide. We assure you that our customers are always our top priority and we are committed to providing the highest quality service. A misunderstanding may have occurred due to a miscommunication between us. We understand your concerns. To resolve your issue more efficiently, please contact our customer service email: service@sempornai.com. Our dedicated customer service team will provide you with the best solution within 24 hours.
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