Parcel not received. I used their webform to contact them, no response. I then used their direct email address to contact them, no response. I finally received a response back from their chat service,... ãã£ãšèŠã
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They sent me the wrong bread bin & I reported this to them on the 17th April. On the 20th Ethan Ben replied to say they would sort it out but never did, they donât answer the phone or reply to my mail... ãã£ãšèŠã
Rotary Washing Line Highly Recommended! I'm thrilled with my 4 Arm 40m Rotary Airer from SG TRADERS â¢ïž! It's incredibly sturdy and holds a large amount of laundry, making drying clothes a breeze.... ãã£ãšèŠã
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Cromarty Plant Pot A fantastic buy! I recently purchased the SG TRADERS â¢ïž Set of 2, 30m Cromarty Plant Pots and I'm beyond impressed! The pots are not only stylish with their sleek design but al... ãã£ãšèŠã
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Elevate your home with SG Traders on Shopify! Discover laundry essentials, airers, homeware, Eva mats, and stylish furniture. Transform your space effortlessly. Shop now!
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57 Forth Street, G41 2SP, GLASGOW, è±åœ
- +442045843860
- info@sgtraders.co.uk
- sgtraders.co.uk
2.5
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Nice product and good service
2024幎5æ7æ¥
SG Traders⢠ããã®åç
Thank you for your kind words! We're delighted to hear that you're pleased with both our product and service. Your satisfaction is our priority, and we look forward to serving you again in the future. Have a wonderful day!
Exceptional Service and Quality Products!
I recently had the pleasure of purchasing from SG Traders, and I must say, I'm thoroughly impressed! From start to finish, the experience was top-notch.
Firstly, their website is user-friendly, making browsing and purchasing a breeze. I found exactly what I was looking for without any hassle.
Secondly, the customer service was exceptional. I had a few questions before making my purchase, and their support team was prompt, knowledgeable, and friendly. They went above and beyond to ensure all my queries were addressed satisfactorily.
And let's talk about the products! The quality surpassed my expectations. Everything I ordered arrived in perfect condition and lived up to the descriptions on the website. It's evident that SG Traders takes pride in offering only the best to their customers.
Furthermore, the shipping was quick and efficient. I received my order well-packaged and within the promised timeframe, which is always appreciated, especially when eagerly awaiting a purchase.
Overall, I highly recommend SG Traders to anyone looking for a reliable ecommerce company. Their commitment to excellence in both service and product quality sets them apart. I'll definitely be a returning customer! 5 stars without hesitation.
2024幎4æ2æ¥
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SG Traders⢠ããã®åç
Dear Nauman Ul Haq,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you had such a positive shopping journey with SG Traders.
Thank you once again for choosing SG Traders. We truly appreciate your support and your kind words.
Warm regards,
SG Traders Team
paid extra for next day delivery but itâŠ
paid extra for next day delivery but it did not arrive. no response to phone calls. eventually got an email. item i ordered was exactly as described (rotary drier) have been using it with no issues apart from the spike for putting into the ground is not heavy duty as described
2024幎4æ1æ¥
SG Traders⢠ããã®åç
Dear Karen Gowland,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with your delivery and the spike for the rotary drier.
We understand how important timely delivery is, especially when opting for next day delivery. We are truly sorry that we did not meet your expectations in this regard and for any frustration caused by the lack of response to your phone calls. We strive to provide prompt and efficient customer service, and we regret falling short on this occasion.
Regarding the spike for the rotary drier, we appreciate you bringing this to our attention. We take product descriptions seriously, and we will review the information provided to ensure accuracy and clarity for our customers.
We're delighted to hear that the rotary drier itself meets your expectations and that you've been using it without any issues. Your satisfaction with our products is our top priority, and we're grateful for your support.
Please know that your feedback is invaluable to us as we continuously work to improve our products and services. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to contact us directly at info@sgtraders.co.uk.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding and support.
Warm regards
very disappointed in every aspect of the transaction.
I recieved an email April 9th telling me my order had "got defective" in transit and was the last one in stock of that colour and to please choose another colour and tell you - which I did. It then took until April 15th for you to send another email telling me my order had been distpached and would arrive within 24 working hours (which I assumed was 3 working days). I sent an email asking if I would be able to track it and if I would get a text / phone message saying the delivery was nearby. I got no reply to that email and the delivery happened on the 18th early morning with no warning. I was in by chance or I would have missed the delivery. I am very disappointed in the damage caused and in the lack of communication and time taken in delivering the goods a second time. I have never heard this happening before to anyone and will not be recommending you or using you in the future.
2024幎4æ9æ¥
SG Traders⢠ããã®åç
Dear Iain Nicholls,
We are truly sorry to hear about your disappointing experience with your recent purchase from us. Please accept our sincerest apologies for the inconvenience caused.
Upon reviewing your order history, we understand that there were unforeseen issues with the initial delivery, resulting in a delay and a need to replace your item. We deeply regret any frustration or inconvenience this may have caused you. We strive to provide a seamless shopping experience for all our customers, and it is disheartening to learn that we fell short of your expectations on this occasion.
Regarding the lack of communication and tracking information, we understand how important it is to stay informed about the status of your order. We sincerely apologize for any oversight on our part in not promptly addressing your inquiry and providing the necessary updates. Rest assured, we have taken your feedback to heart and will be reviewing our communication processes to ensure a more responsive and transparent experience for our customers moving forward.
We genuinely value your business and are committed to making things right for you. We would like to extend our gratitude for bringing this matter to our attention and for giving us the opportunity to address your concerns. Your satisfaction is of the utmost importance to us, and we hope to have the chance to restore your faith in our brand in the future.
If there is anything further we can assist you with or if you have any additional feedback to share, please do not hesitate to reach out to us directly. We are here to help in any way we can.
Once again, we apologize for the inconvenience and thank you for your understanding.
Warm regards,
Best Regards
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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